Does chatwoot interfere with freescout?
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I have both installed on cloudron as i am testing them
After i installed chatwoot, freescout stopped getting new emails
The emails are in gmail and in chatwoot though
I tested fetching in freescout just now and it was successful
Why is freescout not getting new emails?
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I have both installed on cloudron as i am testing them
After i installed chatwoot, freescout stopped getting new emails
The emails are in gmail and in chatwoot though
I tested fetching in freescout just now and it was successful
Why is freescout not getting new emails?
@xboxhaxorz The problem is likely to be that Chatwoot is collecting the emails before Freescout and marking them as read. When Freescout checks it doesn't see any unread emails.
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@xboxhaxorz The problem is likely to be that Chatwoot is collecting the emails before Freescout and marking them as read. When Freescout checks it doesn't see any unread emails.
@ccfu said in Does chatwoot interfere with freescout?:
@xboxhaxorz The problem is likely to be that Chatwoot is collecting the emails before Freescout and marking them as read. When Freescout checks it doesn't see any unread emails.
Ahh that makes sense and yea when i go to gmail i confirmed that to be the case
Is there a way to change that?
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@ccfu said in Does chatwoot interfere with freescout?:
@xboxhaxorz The problem is likely to be that Chatwoot is collecting the emails before Freescout and marking them as read. When Freescout checks it doesn't see any unread emails.
Ahh that makes sense and yea when i go to gmail i confirmed that to be the case
Is there a way to change that?
Does Chatwoot have a setting to not mark fetched emails as read? If not, the only other solution I can think of is forwarding incoming emails in Gmail to another mailbox and having Chatwoot and Freescout fetch from separate mailboxes.