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  1. Cloudron Forum
  2. Calibre Web
  3. Unable to send email from Calibre

Unable to send email from Calibre

Scheduled Pinned Locked Moved Solved Calibre Web
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  • P Offline
    P Offline
    philfr
    wrote on last edited by
    #1

    Hello,
    I can send email from Cloudron admin menu (Email / Domains: Action send test email) with succes.
    But I can't send email from Calibre. Once in the queue, it fails...
    On the logs, there is the folowing traces:

    DEBUG {cps.tasks.mail:194} Start sending e-mail
    DEBUG {cps.tasks.mail:62} send: ehlo [172.18.19.85]
    DEBUG {cps.tasks.mail:60} send: AUTH PLAIN
    DEBUG {cps.tasks.mail:60} send: AUTH LOGIN
    DEBUG {cps.tasks.mail:62} send: **********
    ERROR {cps.tasks.mail:199} (535, b'5.7.8 Authentication failed')
    

    (Not sure if line 62 is sensitive data, so I've replace it with stars)

    The Calibre "email server settings" are the original ones:
    SMTP hostname: mail
    Port: 2525
    Encryption: None

    Thanks for your help !

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    1
    • chetbakerC Offline
      chetbakerC Offline
      chetbaker
      wrote on last edited by
      #2

      Hello here. I have the same issue. Is there anyone here able to send emails with Calibre-Web?

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      1
      • J Offline
        J Offline
        joseph
        Staff
        wrote on last edited by
        #3

        Works for me 🤔 Since the original report, we made a fix to the package to fix it. Is your app package up to date? Which version are you running?

        image.png

        chetbakerC 1 Reply Last reply
        0
        • nebulonN nebulon marked this topic as a question on
        • J joseph

          Works for me 🤔 Since the original report, we made a fix to the package to fix it. Is your app package up to date? Which version are you running?

          image.png

          chetbakerC Offline
          chetbakerC Offline
          chetbaker
          wrote on last edited by
          #4

          @joseph said in Unable to send email from Calibre:

          Works for me 🤔 Since the original report, we made a fix to the package to fix it. Is your app package up to date? Which version are you running?

          image.png

          My version is Calibre Web 0.6.23 (calibre 7.16.0)

          and I'm trying to use SMTP from Fastmail

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          • J Offline
            J Offline
            joseph
            Staff
            wrote on last edited by
            #5

            @chetbaker does sending a test mail work ? https://docs.cloudron.io/email/#send-test-email

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            • chetbakerC Offline
              chetbakerC Offline
              chetbaker
              wrote on last edited by
              #6

              Yes it does.

              But as I said, I'm trying to use Fastmail SMTP because that's how I can send books to Kindle. Maybe I should forget about that and just use the cloudron SMTP?

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              • J Offline
                J Offline
                joseph
                Staff
                wrote on last edited by
                #7

                @chetbaker ok, so you are using Fastmail directly inside Calibre? If it gives auth failed, unfortunately, I have no idea about where it can be wrong. Could be Calibre issue or Fastmail side.

                As an aisde, the package has to be adjusted first to even support this across restarts. Without that, don't you lose your Fastmail configuration each time your restart the app? Currently, the app sort of requires you to use Cloudron SMTP .

                chetbakerC 1 Reply Last reply
                0
                • J joseph

                  @chetbaker ok, so you are using Fastmail directly inside Calibre? If it gives auth failed, unfortunately, I have no idea about where it can be wrong. Could be Calibre issue or Fastmail side.

                  As an aisde, the package has to be adjusted first to even support this across restarts. Without that, don't you lose your Fastmail configuration each time your restart the app? Currently, the app sort of requires you to use Cloudron SMTP .

                  chetbakerC Offline
                  chetbakerC Offline
                  chetbaker
                  wrote on last edited by
                  #8

                  @joseph this is great, thanks!

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                  0
                  • J joseph has marked this topic as solved on
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