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  3. DNS Stopped Working

DNS Stopped Working

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dnssupport
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  • B Offline
    B Offline
    b2breporter
    wrote on last edited by b2breporter
    #1

    Hi I managed to create and launch a Mastodon server using Cloudron with no assistance from an actual developer nearly two years ago. Suddenly in the last few days, my DNS connection with Namecheap stopped working. So I attempted to reset and recreate it, and now it's even worse off. What I have done is reset the Namecheap API Key and double-checked that the domain is allowlisted. Yet I'm getting the errors in the attached screenshots and the Cloudron AppStore will not load. Thanks for any advice! Jay

    Screenshot.jpg
    Screenshot 2024-09-24 at 11.34.20 AM.png

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    • J Offline
      J Offline
      joseph
      Staff
      wrote on last edited by
      #2

      @b2breporter In Cloudron 8, we switched to systemd-resolved . Maybe something went wrong with the switch over.

      Can you check this?

      • /etc/resolv.conf should contain nameserver 127.0.0.53 (this is systemd-resolved)
      • systemctl status systemd-resolved . This should say Running / Active
      • resolvectl. This should show DNS servers . If not , you can add your DNS servers in /etc/systemd/resolved.conf in the DNS= section and then restart systemctl restart systemd-resolved
      • After this, host www.cloudron.io should work (and rest of the system as well)
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      • B Offline
        B Offline
        b2breporter
        wrote on last edited by
        #3

        Thanks, this is beyond my pay grade but I was able to check the first bullet and the result was:
        nameserver 127.0.0.11

        For the second, I got this:
        System has not been booted with systemd as init system (PID 1). Can't operate.
        Failed to connect to bus: Host is down
        root@8939fc7d-7c31-46c9-b581-b1c3fc82e911:/app/code#

        J 1 Reply Last reply
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        • B b2breporter

          Thanks, this is beyond my pay grade but I was able to check the first bullet and the result was:
          nameserver 127.0.0.11

          For the second, I got this:
          System has not been booted with systemd as init system (PID 1). Can't operate.
          Failed to connect to bus: Host is down
          root@8939fc7d-7c31-46c9-b581-b1c3fc82e911:/app/code#

          J Offline
          J Offline
          joseph
          Staff
          wrote on last edited by
          #4

          @b2breporter you can contact us on support@cloudron.io and we can fix it up

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