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Cloudron Forum

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  1. Cloudron Forum
  2. Uptime Kuma
  3. Regular short getaddrinfo EAI_AGAIN outages

Regular short getaddrinfo EAI_AGAIN outages

Scheduled Pinned Locked Moved Uptime Kuma
dns
27 Posts 9 Posters 20.7k Views 9 Watching
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  • girishG Offline
    girishG Offline
    girish
    Staff
    wrote on last edited by
    #18

    To conclude what @nebulon said, for Uptime Kuma this means that it uses the system DNS (and not unbound).

    F 1 Reply Last reply
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    • girishG girish

      To conclude what @nebulon said, for Uptime Kuma this means that it uses the system DNS (and not unbound).

      F Offline
      F Offline
      factord
      wrote on last edited by
      #19

      @girish ouch, i still have the EAI_AGAIN error, i suppose i have to check with uptime kuma then. Any suggestion? maybe our datacenter dns is overloaded and we should use google dns or something like that?

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      • girishG Offline
        girishG Offline
        girish
        Staff
        wrote on last edited by girish
        #20

        @factord right, so this means this is either a local DNS issue or uptime kuma issue. Quick idea is to just set up the server's /etc/resolv.conf with Google DNS maybe and check if it mitigates the issue.

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        • T Offline
          T Offline
          thoresson
          wrote on last edited by
          #21

          I've used Uptime Kuna without any problem since April. But for the last 24+ hours I suddenly have started to receive tons of these:

          CleanShot 2024-09-24 at 20.58.12@2x.png

          The affected hosts are on .se, and one .social. Some of them are hosted at the same box I run Cloudron on, some on others.

          I see that it's not the same error message as in the OP, but similar enough to be related?

          According to my logs, my Cloudron was updated to 8.0.4 on August 28, and 8.0.6 yesterday morning. I don't know for sure, but from the graphs it looks like the problem started as soon as that update had been installed. This is what the week graph looks like for or the monitored services with problems:

          CleanShot 2024-09-24 at 21.15.53@2x.png

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          • J Online
            J Online
            joseph
            Staff
            wrote on last edited by
            #22

            @thoresson usually, ENOTFOUND is a problem with the DNS. Is the DNS working on the server? You can try host www.cloudron.io from the host (via ssh) and also viw the Web Terminal of the Uptime Kuma app. Do they work?

            T 1 Reply Last reply
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            • J joseph

              @thoresson usually, ENOTFOUND is a problem with the DNS. Is the DNS working on the server? You can try host www.cloudron.io from the host (via ssh) and also viw the Web Terminal of the Uptime Kuma app. Do they work?

              T Offline
              T Offline
              thoresson
              wrote on last edited by
              #23

              @joseph Yes, this is what I get using the web terminal.

              CleanShot 2024-09-25 at 20.16.05@2x.png

              But could it be that the DNS is going down intermittently?

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              • J Online
                J Online
                joseph
                Staff
                wrote on last edited by
                #24

                @thoresson which version of Cloudron are you on? Can you upgrade to Cloudron 8.0.6 ? Starting 8.0.6, all app containers also use the system DNS. You can find out your DNS servers using resolvectl on the server.

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                • T Offline
                  T Offline
                  thoresson
                  wrote on last edited by
                  #25

                  I'm on 8.0.6 since Tuesday morning, which incidentally also is when those problem started.

                  Should I use resolvectl from Uptime Kuma's web terminal?

                  J 1 Reply Last reply
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                  • T thoresson

                    I'm on 8.0.6 since Tuesday morning, which incidentally also is when those problem started.

                    Should I use resolvectl from Uptime Kuma's web terminal?

                    J Online
                    J Online
                    joseph
                    Staff
                    wrote on last edited by
                    #26

                    @thoresson you should use it via SSH

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                    • T Offline
                      T Offline
                      thoresson
                      wrote on last edited by
                      #27

                      Netcup's DNS servers are configured for my Cloudron instance.

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