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  1. Cloudron Forum
  2. Paperless-ngx
  3. Import via Web UI (Ghostscript rasterizing) failed

Import via Web UI (Ghostscript rasterizing) failed

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  • andreasduerenA Offline
    andreasduerenA Offline
    andreasdueren
    wrote last edited by
    #1

    Did anyone ever have a similar problem?

    File "/app/code/src/documents/consumer.py", line 151, in _fail
Nov 29 09:58:36 File "/app/code/src/documents/consumer.py", line 151, in _fail
Nov 29 09:58:36 File "/app/code/src/documents/consumer.py", line 477, in run
Nov 29 09:58:36 File "/app/code/src/documents/consumer.py", line 477, in run
Nov 29 09:58:36 File "/app/code/src/documents/consumer.py", line 509, in run
Nov 29 09:58:36 File "/app/code/src/documents/consumer.py", line 509, in run
Nov 29 09:58:36 File "/app/code/src/documents/tasks.py", line 148, in consume_file
Nov 29 09:58:36 File "/app/code/src/documents/tasks.py", line 148, in consume_file
Nov 29 09:58:36 File "/app/code/src/paperless_tesseract/parsers.py", line 381, in parse
Nov 29 09:58:36 File "/app/code/src/paperless_tesseract/parsers.py", line 404, in parse
Nov 29 09:58:36 File "/app/code/src/paperless_tesseract/parsers.py", line 404, in parse
Nov 29 09:58:36 File "/usr/lib/python3.10/concurrent/futures/_base.py", line 403, in __get_result
Nov 29 09:58:36 File "/usr/lib/python3.10/concurrent/futures/_base.py", line 451, in result
Nov 29 09:58:36 File "/usr/lib/python3.10/concurrent/futures/thread.py", line 58, in run
Nov 29 09:58:36 File "/usr/lib/python3.10/subprocess.py", line 526, in run
Nov 29 09:58:36 File "/usr/local/lib/python3.10/dist-packages/asgiref/sync.py", line 327, in main_wrap
Nov 29 09:58:36 File "/usr/local/lib/python3.10/dist-packages/asgiref/sync.py", line 327, in main_wrap
Nov 29 09:58:36 File "/usr/local/lib/python3.10/dist-packages/celery/app/trace.py", line 453, in trace_task
Nov 29 09:58:36 File "/usr/local/lib/python3.10/dist-packages/celery/app/trace.py", line 736, in __protected_call__
Nov 29 09:58:36 File "/usr/local/lib/python3.10/dist-packages/ocrmypdf/_concurrent.py", line 78, in __call__
Nov 29 09:58:36 File "/usr/local/lib/python3.10/dist-packages/ocrmypdf/_exec/ghostscript.py", line 137, in rasterize_pdf
Nov 29 09:58:36 File "/usr/local/lib/python3.10/dist-packages/ocrmypdf/_exec/ghostscript.py", line 140, in rasterize_pdf
Nov 29 09:58:36 File "/usr/local/lib/python3.10/dist-packages/ocrmypdf/_pipeline.py", line 384, in rasterize_preview
Nov 29 09:58:36 File "/usr/local/lib/python3.10/dist-packages/ocrmypdf/_pipelines/_common.py", line 386, in process_page
Nov 29 09:58:36 File "/usr/local/lib/python3.10/dist-packages/ocrmypdf/_pipelines/ocr.py", line 117, in exec_concurrent
Nov 29 09:58:36 File "/usr/local/lib/python3.10/dist-packages/ocrmypdf/_pipelines/ocr.py", line 190, in _run_pipeline
Nov 29 09:58:36 File "/usr/local/lib/python3.10/dist-packages/ocrmypdf/_pipelines/ocr.py", line 223, in run_pipeline
Nov 29 09:58:36 File "/usr/local/lib/python3.10/dist-packages/ocrmypdf/_pipelines/ocr.py", line 78, in _exec_page_sync
Nov 29 09:58:36 File "/usr/local/lib/python3.10/dist-packages/ocrmypdf/api.py", line 380, in ocr
Nov 29 09:58:36 File "/usr/local/lib/python3.10/dist-packages/ocrmypdf/builtin_plugins/concurrency.py", line 144, in _execute
Nov 29 09:58:36 File "/usr/local/lib/python3.10/dist-packages/ocrmypdf/builtin_plugins/ghostscript.py", line 105, in rasterize_pdf_page
Nov 29 09:58:36 File "/usr/local/lib/python3.10/dist-packages/ocrmypdf/subprocess/__init__.py", line 62, in run
Nov 29 09:58:36 File "/usr/local/lib/python3.10/dist-packages/pluggy/_callers.py", line 103, in _multicall
Nov 29 09:58:36 File "/usr/local/lib/python3.10/dist-packages/pluggy/_callers.py", line 139, in _multicall
Nov 29 09:58:36 File "/usr/local/lib/python3.10/dist-packages/pluggy/_hooks.py", line 513, in __call__
Nov 29 09:58:36 File "/usr/local/lib/python3.10/dist-packages/pluggy/_manager.py", line 120, in _hookexec
Nov 29 09:58:36 R = retval = fun(*args, **kwargs)
Nov 29 09:58:36 The above exception was the direct cause of the following exception:
Nov 29 09:58:36 The above exception was the direct cause of the following exception:
Nov 29 09:58:36 The above exception was the direct cause of the following exception:
Nov 29 09:58:36 The above exception was the direct cause of the following exception:
Nov 29 09:58:36 The above exception was the direct cause of the following exception:
Nov 29 09:58:36 Traceback (most recent call last):
Nov 29 09:58:36 Traceback (most recent call last):
Nov 29 09:58:36 Traceback (most recent call last):
Nov 29 09:58:36 Traceback (most recent call last):
Nov 29 09:58:36 Traceback (most recent call last):
Nov 29 09:58:36 Traceback (most recent call last):
Nov 29 09:58:36 [2024-11-29 08:58:36,673] [ERROR] [celery.app.trace] Task documents.tasks.consume_file[ad8ebdd0-d965-4926-a8ff-afd203019438] raised unexpected: ConsumerError('Rechnung_40000206255325.pdf: Error occurred while consuming document Rechnung_40000206255325.pdf: SubprocessOutputError: Ghostscript rasterizing failed. See logs for more information.')
Nov 29 09:58:36 document_parser.parse(self.working_copy, mime_type, self.filename)
Nov 29 09:58:36 document_parser.parse(self.working_copy, mime_type, self.filename)
Nov 29 09:58:36 documents.consumer.ConsumerError: Rechnung_40000206255325.pdf: Error occurred while consuming document Rechnung_40000206255325.pdf: SubprocessOutputError: Ghostscript rasterizing failed. See logs for more information.
Nov 29 09:58:36 documents.consumer.ConsumerError: Rechnung_40000206255325.pdf: Error occurred while consuming document Rechnung_40000206255325.pdf: SubprocessOutputError: Ghostscript rasterizing failed. See logs for more information.
Nov 29 09:58:36 documents.parsers.ParseError: SubprocessOutputError: Ghostscript rasterizing failed. See logs for more information.
Nov 29 09:58:36 documents.parsers.ParseError: SubprocessOutputError: Ghostscript rasterizing failed. See logs for more information.
Nov 29 09:58:36 executor(
Nov 29 09:58:36 ghostscript.rasterize_pdf(
Nov 29 09:58:36 msg = plugin.run()
Nov 29 09:58:36 msg = plugin.run()
Nov 29 09:58:36 ocr_image_out, pdf_page_from_image_out, orientation_correction = process_page(
Nov 29 09:58:36 ocrmypdf.exceptions.SubprocessOutputError: Ghostscript rasterizing failed
Nov 29 09:58:36 ocrmypdf.ocr(**args)
Nov 29 09:58:36 optimize_messages = exec_concurrent(context, executor)
Nov 29 09:58:36 p = run(args_gs, stdout=PIPE, stderr=PIPE, check=True)
Nov 29 09:58:36 page_context.plugin_manager.hook.rasterize_pdf_page(
Nov 29 09:58:36 proc = subprocess_run(args, env=env, check=check, **kwargs)
Nov 29 09:58:36 raise CalledProcessError(retcode, process.args,
Nov 29 09:58:36 raise ConsumerError(f"{self.filename}: {log_message or message}") from exception
Nov 29 09:58:36 raise ConsumerError(f"{self.filename}: {log_message or message}") from exception
Nov 29 09:58:36 raise ParseError(
Nov 29 09:58:36 raise ParseError(
Nov 29 09:58:36 raise SubprocessOutputError('Ghostscript rasterizing failed') from e
Nov 29 09:58:36 raise exc_info[1]
Nov 29 09:58:36 raise exc_info[1]
Nov 29 09:58:36 raise exception.with_traceback(exception.__traceback__)
Nov 29 09:58:36 raise self._exception
Nov 29 09:58:36 rasterize_preview_out = rasterize_preview(page_context.origin, page_context)
Nov 29 09:58:36 res = hook_impl.function(*args)
Nov 29 09:58:36 result = future.result()
Nov 29 09:58:36 result = self.fn(*self.args, **self.kwargs)
Nov 29 09:58:36 return _run_pipeline(options, plugin_manager)
Nov 29 09:58:36 return run_pipeline(options=options, plugin_manager=plugin_manager)
Nov 29 09:58:36 return self.__get_result()
Nov 29 09:58:36 return self._hookexec(self.name, self._hookimpls.copy(), kwargs, firstresult)
Nov 29 09:58:36 return self._inner_hookexec(hook_name, methods, kwargs, firstresult)
Nov 29 09:58:36 return self.run(*args, **kwargs)
Nov 29 09:58:36 self._execute(
Nov 29 09:58:36 self._fail(
Nov 29 09:58:36 self._fail(
Nov 29 09:58:36 subprocess.CalledProcessError: Command '['gs', '-dQUIET', '-dSAFER', '-dBATCH', '-dNOPAUSE', '-dInterpolateControl=-1', '-sDEVICE=jpeggray', '-dFirstPage=1', '-dLastPage=1', '-r300.000000x300.000000', '-dPDFSTOPONERROR', '-o', '-', '-sstdout=%stderr', '-dAutoRotatePages=/None', '-f', '/tmp/ocrmypdf.io.2qeqs4br/origin.pdf']' returned non-zero exit status 1.
    1 Reply Last reply
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    • nebulonN Offline
      nebulonN Offline
      nebulon Staff
      wrote last edited by
      #2

      Haven't seen that, but you can see the failing command in the last line of your logs:

      gs -dQUIET -dSAFER -dBATCH -dNOPAUSE -dInterpolateControl=-1 -sDEVICE=jpeggray -dFirstPage=1 -dLastPage=1 -r300.000000x300.000000 -dPDFSTOPONERROR -o - -sstdout=%stderr -dAutoRotatePages=/None -f /tmp/ocrmypdf.io.2qeqs4br/origin.pdf

      Can you run that in the webterminal and maybe see more logs?

      Most likely this is something to report upstream though.

      andreasduerenA 1 Reply Last reply
      0
      • andreasduerenA Offline
        andreasduerenA Offline
        andreasdueren
        replied to nebulon last edited by
        #3

        @nebulon said in Import via Web UI (Ghostscript rasterizing) failed:

        Haven't seen that, but you can see the failing command in the last line of your logs:

        gs -dQUIET -dSAFER -dBATCH -dNOPAUSE -dInterpolateControl=-1 -sDEVICE=jpeggray -dFirstPage=1 -dLastPage=1 -r300.000000x300.000000 -dPDFSTOPONERROR -o - -sstdout=%stderr -dAutoRotatePages=/None -f /tmp/ocrmypdf.io.2qeqs4br/origin.pdf

        Can you run that in the webterminal and maybe see more logs?

        Most likely this is something to report upstream though.

        gs -dQUIET -dSAFER -dBATCH -dNOPAUSE -dInterpolateControl=-1 -sDEVICE=jpeggray -dFirstPage=1 -dLastPage=1 -r300.000000x300.000000 -dPDFSTOPONERROR -o - -sstdout=%stderr -dAutoRotatePages=/None -f /tmp/ocrmypdf.io.2qeqs4br/origin.pdfVICE=jpeggray -dFirstPage=1 -dLastPage=1 -r300.00
Error: /undefinedfilename in (/tmp/ocrmypdf.io.2qeqs4br/origin.pdf)Pages=/None -f /tmp/ocrmypdf.io.2qeqs4br/origin.pdf
Operand stack:

Execution stack:
   %interp_exit   .runexec2   --nostringval--   --nostringval--   --nostringval--   2   %stopped_push   --nostringval--   --nostringval--   --nostringval--   false   1   %stopped_push
Dictionary stack:
   --dict:770/1123(ro)(G)--   --dict:0/20(G)--   --dict:75/200(L)--
Current allocation mode is local
Last OS error: No such file or directory
GPL Ghostscript 9.55.0: Unrecoverable error, exit code 1
root@bd1bd380-b8c0-4d3f-960a-22b6f1101d46:/app/code#
        1 Reply Last reply
        0
        • nebulonN Offline
          nebulonN Offline
          nebulon Staff
          wrote last edited by
          #4

          ah right, i guess by that time the temporary file is already gone...but without further error details there is little we can look into or fix.

          1 Reply Last reply
          1
          • andreasduerenA Offline
            andreasduerenA Offline
            andreasdueren
            wrote last edited by
            #5

            I'll have to watch this issue

            1 Reply Last reply
            0
            • nebulonN nebulon marked this topic as a regular topic
            • nebulonN Offline
              nebulonN Offline
              nebulon Staff
              wrote last edited by
              #6

              Have you posted an issue upstream? It look like a bug in the app code to me, or just missing error handling.

              andreasduerenA 1 Reply Last reply
              0
              • andreasduerenA Offline
                andreasduerenA Offline
                andreasdueren
                replied to nebulon last edited by
                #7

                @nebulon I have not yet. I need to troubleshoot this further but I haven't had the time yet.

                1 Reply Last reply
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