I do not know how but I did not receive any notifications about these replies and so I am only discovering them now - thanks for the replies!
@james said:
Although not intuitive and not documented there is a way to get access to such a user.
If user james has a passkey configured, an admin can use the Impersonate user function to set a temporary password.
You can use the username and that temporary password to get access to that user account without the need for TOTP or passkey.
Then you can disable the TOTP/passkey.
This is indeed the way we have been doing until now, but this is hardly scalable and does give the best impressions/feelings for a first time user having an issue at onboarding. It is a solution nonetheless
@nebulon said:
We can put you on the early update list, but we have found some regressions already, mostly in UI but also with the mail indexer features introduced. So it is not without risk, depending on which features you use. If you want though write a mail to support@cloudron.io with the dashboard domain of that Cloudron.
Thanks for the offer - I might get in touch in the next few hours. I suppose if mails/mailboxes are not used on the related server then regression related mails should not be an issue hopefully.