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  • 1 Votes
    2 Posts
    105 Views
    girishG

    @uwcrbc said in My App domain filter with unused domains / external domain:

    At the moment, filtering per domain shows the list of domains configured on the Cloudron server regardless whether there is an app using it or not.

    Right, this is how it works currently. The same is possible for All States / Groups as well. Just because there are no apps to list, the item does not get hidden. This can be confusing or not depending on user expectations.

    It also does not allow to filter for proxy app'ed "external" domains.

    In the common case, the proxy URL is an IP address and not a domain. In fact, the thing is a URL and not a domain (so we cannot put it in the filter).

  • Login to my.cloudron.io

    Solved Support
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    girishG

    cloudron.io - this is Cloudron's website (the company)

    console.cloudron.io - this is the place where Cloudron's customers login to manage billing. you cannot manage apps or anything of that sort here

    yourdomain.com - this is the domain you gave when you installed Cloudron, the software, on your server. IMPORTANT: cloudron the company has no access to your servers. Cloudron the software is entirely selfhosted and only you have access to the server.

    my.yourdomain.com - this is your server's dashboard. this is where you manage apps and other things

    my.cloudron.io - this is actually Cloudron the company's, cloudron installation. you should not (and cannot) login here!

    With this in mind:

    When attempting to login us assigned IP it would redirect to my.cloudron.io.

    this cannot ever happen.

    how would I reach login when IP Changed/DNS is not available

    If IP changes, go to your DNS and then just change the IP address of my.yourdomain.com manually to the new IP. Are you talking about dynamic IP here? If so, use the Dynamic DNS feature. It will automatically update the DNS with a changing IP.

    Finally, if DNS itself is not available, I guess you have to use /etc/hosts . See also - https://docs.cloudron.io/troubleshooting/#unreachable-dashboard

  • Nginx fails to start, bad config.

    Solved Support
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    girishG

    @philkunz 😊

  • Can not restore/reinstall cloudron

    Solved Support
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    girishG

    @privsec said in Can not restore/reinstall cloudron:

    I have set up cloudron to use the same 7.5.2 version of my current install.

    On the new install after I update the DNS records to the new IP address, I get this

    After the cloudron installation, did you do the domain/dns setup and create an admin account? If so, you should not do that.

    Setup new server with cloudron --version 7.5.2 Go to https://ip For good meaure, I would power off your old server. This prevents any dns caching issues wrt my.domain.com pointing to your old server. Start restore from the setup view Cloudron will automatically navigate to https://my.domain.com

    'Already activated' means that you already setup admin account on that server. After that, you cannot restore anymore for security reasons. For example, if you find a cloudron installation in the wild and try to restore, it won't work. That route is completely locked.

  • 1 Votes
    10 Posts
    422 Views
    osoboO

    @girish Yes πŸ™‚ Everything is back to normal. Thanks a lot !!!

  • Can't acces the dashboard with Chrome browser

    Solved Support
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    jrl-abstract27J

    Thanks @girish for the quick reply. I'm getting there.

  • Missing icon in the OpenID Connect Provider window

    Solved Support
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    3 Posts
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    fbartelsF

    Already fixed bugs are the best bugs πŸ˜†

  • Change Primary Domain an Dashboard via Terminal/CLI

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    6 Posts
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    C

    Ok. I will doublecheck this. Give me a few hours for this.
    Thanks for the moment πŸ™‚

    Update: Solution work fine! Thanks a lot. πŸ‘

  • Not Able to access the the cloudron dashboard

    Solved Support
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    9 Posts
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    scookeS

    @girish Are you saying that the user manually updated the node version, which I assume is the one that Cloudron that installed, and it installed that version so that it works, but then had this issue because they did something that they aren't advised to do (which is manually update)???

    It might be worthwhile to highlight the fact (on the homepage or in the install instructions) that Cloudron manages the VPS for the user so that new users don't keep doing this, _running apt-get update on their own!

  • change domain via ssh

    Solved Support
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    1 Votes
    3 Posts
    361 Views
    girishG

    Yes, see the instructions at https://docs.cloudron.io/troubleshooting/#expired-domain . If that's too technical, please feel free to mail us at support@cloudron.io and we can help switch it.

  • Forgot primary domain

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    A

    Hi, brilliant - that was the solution

    thank you so much
    kr, Andreas

    @girish said in Forgot primary domain:

    cloudron-support --admin-login

  • Trouble changing domain

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    girishG

    @matthewdykstra issue is somewhere on the DNS side. Is that domain using Cloudflare? If so, for a start I would disable Cloudflare proxying for my.mjsiebolt.pro and just make that point to your server (so a single A record). Once that starts working, you can re-enable Cloudflare proxying and see.

  • Change default background dashboard

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    girishG

    @Linda-Mendez Not easily. I guess you can hack on the dashboard code to come up with something but this will get overwritten during updates.

  • I am locked out of my main account. Possibly maliciously!!!

    Solved Support
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    6 Posts
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    P

    @scooke thankfully not. he did trash some websites, maybe not realizing how easy it is to restore a backup, but he wasn't ambitious enough to try and jack my server πŸ˜…

  • Prevent app from opening in new tab?

    Moved Feature Requests
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    15 Posts
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    timconsidineT

    @robi said in Prevent app from opening in new tab?:

    I wouldn't change the default

    πŸ’― %
    Opening an app in a new tab is key productivity for me.
    Would be more than little p***ed off for it not be available.

  • cannot access dashboard, email server down as well

    Moved Solved Support
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    N

    @subven Thanks! I will create a cloudron backup now, thanks for the idea.

  • Dashboard is not loading

    Solved Support
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    girishG

    It's also possible you are on a very old version of Cloudron (like Cloudron 6, where we initially introduced translations). You have to clear the browser cache in that case.

  • Disk full no access to Cloudron dashboard

    Solved Support
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    6 Posts
    500 Views
    V

    Hello guys, everything is back online (thanks to Cloudron’s out-of-this-world backup feature).

    I am grateful for all your help.

  • 0 Votes
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    robiR

    @shan 7.3.3 I believe.

  • 0 Votes
    4 Posts
    515 Views
    girishG

    @S0ulf3re I think the issues you are facing to related to DNS, so the box logs probably won't help.

    As a first step to get the dashboard reachable again, ismy.domain.com pointing to Cloudron server IP? You can check host my.domain.com on your PC to verify what the DNS is configured as.