Install on Ubuntu 22.04 failed with broken packages

[vinc3nt-h]

Hello everyone. I tried to install Cloudron on my VPS on Hostinger but I ran into an error:

=> Installing base dependencies (this takes some time) ...Init script failed. See /var/log/cloudron-setup.log for details

The VPS is new, and I installed Ubuntu 22.04 on it. I tried to run apt update and apt upgrade but didn't fix it.
This is what I have in the cloudron-setup.log:

....
apt-get -y install --no-install-recommends \
    acl \
    apparmor \
    build-essential \
    cifs-utils \
    cron \
    curl \
    debconf-utils \
    dmsetup \
    $gpg_package \
    ipset \
    iptables \
    lib${python_package} \
    linux-generic \
    logrotate \
    $mysql_package \
    nfs-common \
    $nginx_package \
    $ntpd_package \
    openssh-server \
    python3-magic \
    pwgen \
    resolvconf \
    sshfs \
    swaks \
    tzdata \
    unattended-upgrades \
    unbound \
    unzip \
    xfsprogs
Reading package lists...
Building dependency tree...
Reading state information...
cron is already the newest version (3.0pl1-137ubuntu3).
cron set to manually installed.
dmsetup is already the newest version (2:1.02.175-2.1ubuntu4).
dmsetup set to manually installed.
python3-magic is already the newest version (2:0.4.24-2).
python3-magic set to manually installed.
unattended-upgrades is already the newest version (2.8ubuntu1).
unattended-upgrades set to manually installed.
xfsprogs is already the newest version (5.13.0-1ubuntu2).
xfsprogs set to manually installed.
apparmor is already the newest version (3.0.4-2ubuntu2.2).
apparmor set to manually installed.
curl is already the newest version (7.81.0-1ubuntu1.14).
gpg is already the newest version (2.2.27-3ubuntu2.1).
gpg set to manually installed.
iptables is already the newest version (1.8.7-1ubuntu5.1).
iptables set to manually installed.
libpython3.10 is already the newest version (3.10.12-1~22.04.2).
libpython3.10 set to manually installed.
logrotate is already the newest version (3.19.0-1ubuntu1.1).
logrotate set to manually installed.
openssh-server is already the newest version (1:8.9p1-3ubuntu0.4).
systemd-timesyncd is already the newest version (249.11-0ubuntu3.11).
systemd-timesyncd set to manually installed.
tzdata is already the newest version (2023c-0ubuntu0.22.04.2).
tzdata set to manually installed.
Some packages could not be installed. This may mean that you have
requested an impossible situation or if you are using the unstable
distribution that some required packages have not yet been created
or been moved out of Incoming.
The following information may help to resolve the situation:

The following packages have unmet dependencies:
 libatomic1 : Depends: gcc-12-base (= 12-20220319-1ubuntu1) but 12.3.0-1ubuntu1~22.04 is to be installed
 libc6-dev : Depends: libc6 (= 2.35-0ubuntu3) but 2.35-0ubuntu3.4 is to be installed
             Depends: libtirpc-dev but it is not going to be installed
             Depends: libnsl-dev but it is not going to be installed
 libcc1-0 : Depends: gcc-12-base (= 12-20220319-1ubuntu1) but 12.3.0-1ubuntu1~22.04 is to be installed
 libgomp1 : Depends: gcc-12-base (= 12-20220319-1ubuntu1) but 12.3.0-1ubuntu1~22.04 is to be installed
 libitm1 : Depends: gcc-12-base (= 12-20220319-1ubuntu1) but 12.3.0-1ubuntu1~22.04 is to be installed
 liblsan0 : Depends: gcc-12-base (= 12-20220319-1ubuntu1) but 12.3.0-1ubuntu1~22.04 is to be installed
 libquadmath0 : Depends: gcc-12-base (= 12-20220319-1ubuntu1) but 12.3.0-1ubuntu1~22.04 is to be installed
 libubsan1 : Depends: gcc-12-base (= 12-20220319-1ubuntu1) but 12.3.0-1ubuntu1~22.04 is to be installed
E: Unable to correct problems, you have held broken packages.

Did I do something wrong ?

[girish]

@vinc3nt-h are you installing ubuntu from a disk/usb stick? maybe you can try to do apt update and apt upgrade in a fresh install and then try to install Cloudron? Did you have any other packages previous installed?

[girish]

On my server here, libatomic1 depends on gcc-12-base 12.3.0 . But it seems on your server, it depends on gcc-12-base (12-20) ?

# sudo apt info libatomic1
Package: libatomic1
Version: 12.3.0-1ubuntu1~22.04
Priority: optional
Build-Essential: yes
Section: libs
Source: gcc-12
Origin: Ubuntu
Maintainer: Ubuntu Core developers <ubuntu-devel-discuss@lists.ubuntu.com>
Original-Maintainer: Debian GCC Maintainers <debian-gcc@lists.debian.org>
Bugs: https://bugs.launchpad.net/ubuntu/+filebug
Installed-Size: 46.1 kB
Depends: gcc-12-base (= 12.3.0-1ubuntu1~22.04), libc6 (>= 2.14)

[juja]

Hello, I have the same issue here, with Hostinger too.
I choose the OS Ubuntu 22.04 64 bit.

[robi]

Perhaps there needs to be some apt pinning before the install.

[girish]

@vinc3nt-h @juja we are trying to get a hostinger account to reproduce this.

[vinc3nt-h]

@girish I followed the process from Hostinger, I just selected their OS. Same as @juja : OS Ubuntu 22.04 64 bit

[vinc3nt-h]

It looks like it has been solved. I did the same thing today: apt update -> apt upgrade and then ./cloudron-setup
. Maybe yesterday wasn't a good day for this package

[nebulon]

Incidentally we are in contact with hostinger at the moment to look into how to provide a pre-installed image. So I was doing a few test installations last few days but didn't encounter the described issue with their Ubuntu 22.04 image.

[girish]

@vinc3nt-h can you also tell us which region? The one we tested is in Netherlands

[vinc3nt-h]

@girish I have mine in France.
I've been able to install Cloudron since, I guess the problem was with the OS they provided, but I still don't understand why apt update only worked after 1 day.