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  3. Why does matrix docker not open ports needed for turn server?

Why does matrix docker not open ports needed for turn server?

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  • jdaviescoatesJ jdaviescoates

    @danielreyes61 shall we see if it's still working for me? https://matrix.to/#/@josef:uniteddiversity.coop

    danielreyes61D Offline
    danielreyes61D Offline
    danielreyes61
    wrote on last edited by
    #12

    @jdaviescoates tried to join and send message, it says Messages failed to send, do i need to be federated or anything?

    jdaviescoatesJ 1 Reply Last reply
    0
    • nebulonN nebulon

      Since the turn server exposes a port range 50000-51000/udp it runs on the host interface directly. You should see the firewall settings with iptables -L and then for the turn server this section:

      ACCEPT     tcp  --  anywhere             anywhere             multiport dports 3478,5349
      ACCEPT     udp  --  anywhere             anywhere             multiport dports 3478,5349
      ACCEPT     udp  --  anywhere             anywhere             multiport dports 50000:51000
      
      danielreyes61D Offline
      danielreyes61D Offline
      danielreyes61
      wrote on last edited by
      #13

      @nebulon ok I see them now, thank you. It must be an issue with my host then. Oracle Cloud Free Tier.

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      • danielreyes61D danielreyes61

        @jdaviescoates tried to join and send message, it says Messages failed to send, do i need to be federated or anything?

        jdaviescoatesJ Offline
        jdaviescoatesJ Offline
        jdaviescoates
        wrote on last edited by
        #14

        @danielreyes61 said in Why does matrix docker not open ports needed for turn server?:

        @jdaviescoates tried to join and send message, it says Messages failed to send, do i need to be federated or anything?

        TBH I'm not sure, but I'm not seeing any requests to chat at my end 🤔

        I use Cloudron with Gandi & Hetzner

        danielreyes61D 1 Reply Last reply
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        • jdaviescoatesJ jdaviescoates

          @danielreyes61 said in Why does matrix docker not open ports needed for turn server?:

          @jdaviescoates tried to join and send message, it says Messages failed to send, do i need to be federated or anything?

          TBH I'm not sure, but I'm not seeing any requests to chat at my end 🤔

          danielreyes61D Offline
          danielreyes61D Offline
          danielreyes61
          wrote on last edited by
          #15

          @jdaviescoates ok no worries. thanks for trying!! I'm not too sure either. All good though. Pretty sure the issue is with my host. May try some other things locally to test to be sure. Thanks!

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          • danielreyes61D danielreyes61 has marked this topic as solved on
          • jdaviescoatesJ jdaviescoates

            @danielreyes61 shall we see if it's still working for me? https://matrix.to/#/@josef:uniteddiversity.coop

            jdaviescoatesJ Offline
            jdaviescoatesJ Offline
            jdaviescoates
            wrote on last edited by
            #16

            @jdaviescoates said in Why does matrix docker not open ports needed for turn server?:

            @danielreyes61 shall we see if it's still working for me? https://matrix.to/#/@josef:uniteddiversity.coop

            @danielreyes61 tried but I didn't see anything at my end. Perhaps anyone else reading this could give it a try (just to reassure me it is working at my end 🙂 ) @robi ?

            I use Cloudron with Gandi & Hetzner

            robiR 1 Reply Last reply
            0
            • jdaviescoatesJ jdaviescoates

              @jdaviescoates said in Why does matrix docker not open ports needed for turn server?:

              @danielreyes61 shall we see if it's still working for me? https://matrix.to/#/@josef:uniteddiversity.coop

              @danielreyes61 tried but I didn't see anything at my end. Perhaps anyone else reading this could give it a try (just to reassure me it is working at my end 🙂 ) @robi ?

              robiR Offline
              robiR Offline
              robi
              wrote on last edited by
              #17

              @jdaviescoates sent you a note and it went through 😉

              No fear.

              Conscious tech

              jdaviescoatesJ 1 Reply Last reply
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              • robiR robi

                @jdaviescoates sent you a note and it went through 😉

                No fear.

                jdaviescoatesJ Offline
                jdaviescoatesJ Offline
                jdaviescoates
                wrote on last edited by
                #18

                @robi thanks 🙏

                I use Cloudron with Gandi & Hetzner

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                • nebulonN Offline
                  nebulonN Offline
                  nebulon
                  Staff
                  wrote on last edited by
                  #19

                  @danielreyes61 maybe worth looking at the ICE handling on your browser side which potential routes it proposes. At least firefox has about:webrtc to get more info.

                  danielreyes61D 1 Reply Last reply
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                  • nebulonN nebulon

                    @danielreyes61 maybe worth looking at the ICE handling on your browser side which potential routes it proposes. At least firefox has about:webrtc to get more info.

                    danielreyes61D Offline
                    danielreyes61D Offline
                    danielreyes61
                    wrote on last edited by
                    #20

                    @nebulon what is ice handling?

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                    • nebulonN Offline
                      nebulonN Offline
                      nebulon
                      Staff
                      wrote on last edited by
                      #21

                      In this case I meant https://en.wikipedia.org/wiki/Interactive_Connectivity_Establishment

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