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Cloudron Forum

Apps | Demo | Docs | Install
  1. Cloudron Forum
  2. DocuSeal
  3. Phishing attempts

Phishing attempts

Scheduled Pinned Locked Moved DocuSeal
12 Posts 7 Posters 2.2k Views 7 Watching
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  • jfrereJ Offline
    jfrereJ Offline
    jfrere
    wrote on last edited by
    #1

    Hello everyone,

    Has anyone else noticed an increase in these types of emails after using DocuSeal for a while? I've been receiving emails that mimic the DocuSeal URL and are being sent to email addresses that we use to log into DocuSeal."

    phishing-attempt.png

    luckowL murgeroM 2 Replies Last reply
    1
    • girishG Offline
      girishG Offline
      girish
      Staff
      wrote on last edited by
      #2

      Isn't the email from DocuSign ? Says so in the powered by footer.

      To answer your original question though, we haven't received any emails like above, if that's a data point.

      jdaviescoatesJ 1 Reply Last reply
      0
      • timconsidineT Offline
        timconsidineT Offline
        timconsidine
        App Dev
        wrote on last edited by
        #3

        Nor me but I only use the package occasionally

        1 Reply Last reply
        0
        • girishG girish

          Isn't the email from DocuSign ? Says so in the powered by footer.

          To answer your original question though, we haven't received any emails like above, if that's a data point.

          jdaviescoatesJ Online
          jdaviescoatesJ Online
          jdaviescoates
          wrote on last edited by
          #4

          @girish said in Phishing attempts:

          DocuSign

          Yeah, this doesn't appear to be spoofing DocuSeal at all as it only mentions DocuSign 🤔

          I use Cloudron with Gandi & Hetzner

          1 Reply Last reply
          0
          • jfrereJ jfrere

            Hello everyone,

            Has anyone else noticed an increase in these types of emails after using DocuSeal for a while? I've been receiving emails that mimic the DocuSeal URL and are being sent to email addresses that we use to log into DocuSeal."

            phishing-attempt.png

            luckowL Offline
            luckowL Offline
            luckow
            translator
            wrote on last edited by
            #5

            @jfrere Did you click on it? Maybe it's a genuine case from one of your customers or suppliers? If not, it is almost certainly a phishing mail.
            Let's have a look at the docusigns website DocuSign | #1 in Electronic Signature and Contract Lifecycle 🙂
            #1 is often the target of phishing

            Pronouns: he/him | Primary language: German

            1 Reply Last reply
            0
            • jdaviescoatesJ Online
              jdaviescoatesJ Online
              jdaviescoates
              wrote on last edited by
              #6

              What do the email headers say?

              I use Cloudron with Gandi & Hetzner

              1 Reply Last reply
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              • timconsidineT Offline
                timconsidineT Offline
                timconsidine
                App Dev
                wrote on last edited by
                #7

                I typically check the links - doesn't matter what icons or branding used - links on buttons etc will normally be the giveaway

                1 Reply Last reply
                1
                • jfrereJ Offline
                  jfrereJ Offline
                  jfrere
                  wrote on last edited by
                  #8

                  Thank you for your replies. The e-mail subject was forged to copy the domain name we use for DocuSeal, and the recipient e-mail address was the one we use to log in.
                  There was this image and also a link to a spammy website. I think there might be a way to access some data inside the DocuSeal instance, and use it to forge e-mails.
                  That's just my guess.

                  1 Reply Last reply
                  0
                  • jfrereJ jfrere

                    Hello everyone,

                    Has anyone else noticed an increase in these types of emails after using DocuSeal for a while? I've been receiving emails that mimic the DocuSeal URL and are being sent to email addresses that we use to log into DocuSeal."

                    phishing-attempt.png

                    murgeroM Offline
                    murgeroM Offline
                    murgero
                    App Dev
                    wrote on last edited by
                    #9

                    @jfrere Yes, the best you can do is if you know you're not expecting the email, move to junk so the filter can learn from it

                    --
                    https://urgero.org
                    ~ Professional Nerd. Freelance Programmer. ~

                    1 Reply Last reply
                    0
                    • jfrereJ Offline
                      jfrereJ Offline
                      jfrere
                      wrote on last edited by
                      #10

                      @murgero sure. But my message was more about a possible flaw in DocuSeal that would allow access to some information.

                      murgeroM 1 Reply Last reply
                      0
                      • jfrereJ jfrere

                        @murgero sure. But my message was more about a possible flaw in DocuSeal that would allow access to some information.

                        murgeroM Offline
                        murgeroM Offline
                        murgero
                        App Dev
                        wrote on last edited by
                        #11

                        @jfrere No, this is a common scam email to get you to click a link and put login information into a fake login page. It's not an exploit, it likely wasn't sent from docuseal or docusign's domains either.

                        It's totally common, and nothing to worry about so long as you don't click the links in the email and put in your real login info 🙂 You can move it to spam for learning or even just delete it and you'll be safe 🙂

                        --
                        https://urgero.org
                        ~ Professional Nerd. Freelance Programmer. ~

                        1 Reply Last reply
                        0
                        • D Offline
                          D Offline
                          docuseal
                          wrote on last edited by
                          #12

                          @jfrere can you please forward that email to security@docuseal.co to see if it can be somehow linked to the DocuSeal hosted on Cloudron ?

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