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Cloudron Forum

Apps | Demo | Docs | Install
  1. Cloudron Forum
  2. DocuSeal
  3. Phishing attempts

Phishing attempts

Scheduled Pinned Locked Moved DocuSeal
12 Posts 7 Posters 2.2k Views 7 Watching
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  • girishG Offline
    girishG Offline
    girish
    Staff
    wrote on last edited by
    #2

    Isn't the email from DocuSign ? Says so in the powered by footer.

    To answer your original question though, we haven't received any emails like above, if that's a data point.

    jdaviescoatesJ 1 Reply Last reply
    0
    • timconsidineT Offline
      timconsidineT Offline
      timconsidine
      App Dev
      wrote on last edited by
      #3

      Nor me but I only use the package occasionally

      1 Reply Last reply
      0
      • girishG girish

        Isn't the email from DocuSign ? Says so in the powered by footer.

        To answer your original question though, we haven't received any emails like above, if that's a data point.

        jdaviescoatesJ Offline
        jdaviescoatesJ Offline
        jdaviescoates
        wrote on last edited by
        #4

        @girish said in Phishing attempts:

        DocuSign

        Yeah, this doesn't appear to be spoofing DocuSeal at all as it only mentions DocuSign 🤔

        I use Cloudron with Gandi & Hetzner

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        • jfrereJ jfrere

          Hello everyone,

          Has anyone else noticed an increase in these types of emails after using DocuSeal for a while? I've been receiving emails that mimic the DocuSeal URL and are being sent to email addresses that we use to log into DocuSeal."

          phishing-attempt.png

          luckowL Offline
          luckowL Offline
          luckow
          translator
          wrote on last edited by
          #5

          @jfrere Did you click on it? Maybe it's a genuine case from one of your customers or suppliers? If not, it is almost certainly a phishing mail.
          Let's have a look at the docusigns website DocuSign | #1 in Electronic Signature and Contract Lifecycle 🙂
          #1 is often the target of phishing

          Pronouns: he/him | Primary language: German

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          • jdaviescoatesJ Offline
            jdaviescoatesJ Offline
            jdaviescoates
            wrote on last edited by
            #6

            What do the email headers say?

            I use Cloudron with Gandi & Hetzner

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            • timconsidineT Offline
              timconsidineT Offline
              timconsidine
              App Dev
              wrote on last edited by
              #7

              I typically check the links - doesn't matter what icons or branding used - links on buttons etc will normally be the giveaway

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              • jfrereJ Offline
                jfrereJ Offline
                jfrere
                wrote on last edited by
                #8

                Thank you for your replies. The e-mail subject was forged to copy the domain name we use for DocuSeal, and the recipient e-mail address was the one we use to log in.
                There was this image and also a link to a spammy website. I think there might be a way to access some data inside the DocuSeal instance, and use it to forge e-mails.
                That's just my guess.

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                • jfrereJ jfrere

                  Hello everyone,

                  Has anyone else noticed an increase in these types of emails after using DocuSeal for a while? I've been receiving emails that mimic the DocuSeal URL and are being sent to email addresses that we use to log into DocuSeal."

                  phishing-attempt.png

                  murgeroM Offline
                  murgeroM Offline
                  murgero
                  App Dev
                  wrote on last edited by
                  #9

                  @jfrere Yes, the best you can do is if you know you're not expecting the email, move to junk so the filter can learn from it

                  --
                  https://urgero.org
                  ~ Professional Nerd. Freelance Programmer. ~

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                  • jfrereJ Offline
                    jfrereJ Offline
                    jfrere
                    wrote on last edited by
                    #10

                    @murgero sure. But my message was more about a possible flaw in DocuSeal that would allow access to some information.

                    murgeroM 1 Reply Last reply
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                    • jfrereJ jfrere

                      @murgero sure. But my message was more about a possible flaw in DocuSeal that would allow access to some information.

                      murgeroM Offline
                      murgeroM Offline
                      murgero
                      App Dev
                      wrote on last edited by
                      #11

                      @jfrere No, this is a common scam email to get you to click a link and put login information into a fake login page. It's not an exploit, it likely wasn't sent from docuseal or docusign's domains either.

                      It's totally common, and nothing to worry about so long as you don't click the links in the email and put in your real login info 🙂 You can move it to spam for learning or even just delete it and you'll be safe 🙂

                      --
                      https://urgero.org
                      ~ Professional Nerd. Freelance Programmer. ~

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                      • D Offline
                        D Offline
                        docuseal
                        wrote on last edited by
                        #12

                        @jfrere can you please forward that email to security@docuseal.co to see if it can be somehow linked to the DocuSeal hosted on Cloudron ?

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