Participants can't see eachother?

[jordanurbs]

Installation goes fine, but can't see other participants who join the chat. Have tried installing a few times now, same situation.

This happens on both ends--neither party can see one another but can see themselves fine.

Recording myself and other features all seem to work just fine.

I don't see any errors in the Logs

EDIT: just to be clear, it's the p2p version.

[nebulon]

Is this with the SFU or p2p flavor of MiroTalk? Also if SFU is used the ports have to be reachable, in case you use some other firewall or router in front of the Cloudron.

[jordanurbs]

@nebulon this is whatever is default when I install MiroTalk from the Cloudron appstore.

The cloudron is just from the digitalocean marketplace droplet, I'm not a super advanced user in any of this so I haven't manually added any firewalls or the like.

[jordanurbs]

If these pages, are any indication, it's definitely the p2p MiroTalk.

https://p2p.mirotalk.com/
https://sfu.mirotalk.com/

[girish]

@jordanurbs there are two separate apps on the app store. One for p2p and another for sfu.

[jordanurbs]

@girish not on my app store

[jdaviescoates]

@jordanurbs said in Participants can't see eachother?:

@girish not on my app store

Guessing you're not on 7.7 yet (me neither, but may upgrade now so I can play), that has stuff added that made adding the SFU app possible.

[jordanurbs]

@jdaviescoates interesting, I just installed this fresh yesterday from DO. Perhaps they haven't updated the marketplace image yet...

[girish]

Yes, correct. Updating DO marketplace image will take a while . Only after 7.7 is stable.

[jordanurbs]

Update: upgraded to 7.7 and yes, now I see both.

SFU works fine, as far as I can tell.

Still no luck with p2p

[girish]

That's probably expected. p2p doesn't work in all cases, this is why the sfu mode exists.

[avatar1024]

I also have this issue with the p2p version. Participants cannot see each other.

[MiroTalk]

Anyone noticed a similar behavior in our official Mirotalk-P2P live demo at https://p2p.mirotalk.com?

It's possible that the issue stems from incorrect Turn server configuration. The Turn demo server specified in our repo .env file has a traffic limit of 50GB per month, which have already been exceeded. Remember to install your own TURN server using the documentation available here.

For more information on Stun/Turn servers, you can refer to our documentation here

[jdaviescoates]

It mostly worked fine for me although for a while the other person had a bit of audio echo. I've since uninstalled it with the intention of trying the SFU version, presuming that'd work better. @MiroTalk fyi I believe Cloudron has a has a built in Turn server.

[SebGG]

is the app not using the cloudron turn server as standard?

[jdaviescoates]

@SebGG said in Participants can't see eachother?:

is the app not using the cloudron turn server as standard?

AFAIK:

SFU version: yes
P2P version: no

[nebulon]

That is correct. You can see the respective manifest addon sections at:

p2p: https://git.cloudron.io/cloudron/mirotalkp2p-app/-/blob/main/CloudronManifest.json?ref_type=heads#L14
sfu: https://git.cloudron.io/cloudron/mirotalksfu-app/-/blob/main/CloudronManifest.json?ref_type=heads#L15

[SebGG]

ok, thats waht i expected, because no connection could established when i was outside of my network. can i use the cloudron turn server ?

[nebulon]

@SebGG are you using MiroTalk SFU or p2p for a start? If you use p2p then maybe the turn server is a problem in those networks, for SFU I would expect there is some other issue then, since it would only require connection to the app itself as far as I understand, which should work if you can reach the webinterface, maybe some other browser issue then.

[SebGG]

yeah, thanks, i just tried both and saw that it is maybe a turn server issue. Now the SFU works