Issues with viewing asset tabs after 1.8.4 update

[panthrosrevenge]

I had a strange issue come up after the update to verstion 1.8.4. My technicians lost the ability to view asset history, maintenance, and all other tabs when viewing an asset. Only accounts with Admin permission were able to view them. I made a backup zip in Snipe, rolled back to 1.8.3, and restored zip backup. This solved the issue.

[panthrosrevenge]

I found a solution to this issue. I created and downloaded backup of data inside of Snipe IT (zip file from it's backup feature), uninstalled Cloudron app, reinstalled cloudron app, and restored from the zip file. All seems to be working now.

[nebulon]

Since you talk about some zip backup, is this actually related to running Snipe-IT on Cloudron? Asking because this is a Cloudron related forum.

[panthrosrevenge]

Yes, this is running on Cloudron. The zip backups are a function inside of Snit-IT. I just tried running a test upgrade again this evening and I'm still getting the same behavior.

[nebulon]

Were those users from the Cloudron directory and maybe their role was reset to something else? I don't really know the internals of snipe-it or what the features are you were asking for, so do other users here experience a similiar issue? Have you looked around the upstream issues at https://github.com/snipe/snipe-it/issues?q=is%3Aissue+is%3Aopen ?

[panthrosrevenge]

I found a solution to this issue. I created and downloaded backup of data inside of Snipe IT (zip file from it's backup feature), uninstalled Cloudron app, reinstalled cloudron app, and restored from the zip file. All seems to be working now.

[nebulon]

Glad this worked and thanks for sharing the solution here.