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Apps | Demo | Docs | Install
  1. Cloudron Forum
  2. Umami
  3. Problem after update

Problem after update

Scheduled Pinned Locked Moved Solved Umami
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  • archosA Offline
    archosA Offline
    archos
    wrote on last edited by
    #1

    Hello, I'm having a problem with the Umami app after an update. When I try to view the statistics, errors appear, but I'm not sure how to describe them. Here are some of the error messages:

    or@https://my_url.com/_next/static/chunks/fd9d1056-32e91c42f6a1484e.js:1:85209. 
    ol@https://my_url.com/_next/static/chunks/fd9d1056-32e91c42f6a1484e.js:1:85305
    or@https://my_url.com/_next/static/chunks/fd9d1056-32e91c42f6a1484e.js:1:85209
    ol@https://my_url.com/_next/static/chunks/fd9d1056-32e91c42f6a1484e.js:1:86270
    or@https://my_url.com/_next/static/chunks/fd9d1056-32e91c42f6a1484e.js:1:8520
    

    I've tried uninstalling and reinstalling the Umami app, but the same error persists. Is anyone else experiencing this issue? Thanks for any advice and information."

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    • archosA Offline
      archosA Offline
      archos
      wrote on last edited by
      #2

      I checked the app logs today, but it seems that the app might be freezing, as the last log is from yesterday. There are some warnings, but I'm not sure if they are related. Can anyone help clarify this for me? Thank you.

      Jun 21 22:17:05 warning Cannot find a suitable global folder. Tried these: "/usr/local, /usr/local/share/.yarn"
      Jun 21 22:17:05 warning Cannot find a suitable global folder. Tried these: "/usr/local, /usr/local/share/.yarn"
      Jun 21 22:17:05 warning Selected the next writable cache folder in the list, will be "/tmp/.yarn-cache-0".
      Jun 21 22:17:05 warning Selected the next writable cache folder in the list, will be "/tmp/.yarn-cache-0".
      Jun 21 22:17:05 warning Skipping preferred cache folder "/usr/local/share/.cache/yarn" because it is not writable.
      Jun 21 22:17:05 warning Skipping preferred cache folder "/usr/local/share/.cache/yarn" because it is not writable.
      Jun 21 22:17:32 No pending migrations to apply.
      Jun 21 22:17:32 <30>1 2024-06-21T20:17:32Z oscloud 009d64ad-6d7c-4f33-88b2-1872f317a406 909 009d64ad-6d7c-4f33-88b2-1872f317a406 - 6 migrations found in prisma/migrations <30>1 2024-06-21T20:17:32Z oscloud 009d64ad-6d7c-4f33-88b2-1872f317a406 909 009d64ad-6d7c-4f33-88b2-1872f317a406 -
      Jun 21 22:17:32 ==> Starting Umami
      Jun 21 22:17:33 2024-06-21T20:17:33.000Z
      Jun 21 22:17:33 ▲ Next.js 14.2.3
      Jun 21 22:17:33 ✓ Ready in 298ms
      Jun 21 22:17:33 ✓ Starting...
      Jun 21 22:17:33 ⚠ "next start" does not work with "output: standalone" configuration. Use "node .next/standalone/server.js" instead.
      Jun 21 22:17:33 - Local: http://localhost:3000
      
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      • archosA Offline
        archosA Offline
        archos
        wrote on last edited by
        #3

        So, the problem with Umami has been resolved. I tried reinstalling the app again and also removed all DNS records on Cloudflare, and now everything is fine.

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        • nebulonN nebulon marked this topic as a question on
        • nebulonN nebulon has marked this topic as solved on
        • M Offline
          M Offline
          msbt
          App Dev
          wrote on last edited by
          #4

          I had the same issue without using Cloudflare and rolled back to the previous version to make it work again, restarting didn't solve it, so maybe a migration is going wrong?

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          • archosA Offline
            archosA Offline
            archos
            wrote on last edited by archos
            #5

            Hello,

            I just tried a clean installation and the problem still persists. Right after installation, the application restarts due to an increase in the memory limit. Yesterday's reinstallation has the last log entry at 12:00 PM. When I add the application to Uptime Kuma, it appears that Umami is down, but I can access the site. Installation using an older version works fine.

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            • archosA Offline
              archosA Offline
              archos
              wrote on last edited by
              #6

              Hi, after the update, the application is not working again. I had to revert back to an older version of Umami using a backup. It is the same error as in the first post

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              • nebulonN Offline
                nebulonN Offline
                nebulon
                Staff
                wrote on last edited by
                #7

                Just to rule that out, can you do a hard refresh on your browser side, as those assets which fail to load are built chunks and their filenames are uuids, so they keep changing. Maybe there is some caching issue?

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                • girishG girish has marked this topic as unsolved on
                • girishG Offline
                  girishG Offline
                  girish
                  Staff
                  wrote on last edited by
                  #8

                  I managed to reproduce this! Checking what's going on.

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                  • girishG Offline
                    girishG Offline
                    girish
                    Staff
                    wrote on last edited by
                    #9

                    This is same issue as https://github.com/umami-software/umami/issues/2656 . For me, this was related to ublock origin blocking loading of some URLs. Disabling it, makes it load again.

                    image.png

                    archosA 1 Reply Last reply
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                    • girishG girish

                      This is same issue as https://github.com/umami-software/umami/issues/2656 . For me, this was related to ublock origin blocking loading of some URLs. Disabling it, makes it load again.

                      image.png

                      archosA Offline
                      archosA Offline
                      archos
                      wrote on last edited by
                      #10

                      @girish It really was caused by uBlock Origin. After disabling it, Umami appears to load all pages correctly. In Uptime Kuma, I removed and re-added the HTTPS address for Umami, and now everything works fine. Thank you very much for the information; I would have never thought of that.

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                      • nebulonN nebulon has marked this topic as solved on
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