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  3. Setup Error - "queryNs ETIMEOUT"

Setup Error - "queryNs ETIMEOUT"

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  • K Offline
    K Offline
    kk_cloudron
    wrote on last edited by
    #15

    Hello Nebulon,
    yes, the restart still fails. When I run the reinstall command, a message appears that two new packages are being installed: libunbound8 and unbound-anchor.
    So could this be the problem?

    If I have changed any configurations, I don't know how, because normally I don't access the server via ssh, but let cloudron manage everything. I only use ssh for disk adjustments or specific instructions from the Cloudron interface. 🤷 😌

    However. I have started the reinstallation and will wait and see. It is currently taking a while (approx. 5 minutes). The latest message is Setting up unbound (1.19.2-1ubuntu3.3) ...

    Thanks for the inputs so far !

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    • K Offline
      K Offline
      kk_cloudron
      wrote on last edited by
      #16
      This post is deleted!
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      • K Offline
        K Offline
        kk_cloudron
        wrote on last edited by
        #17

        Solved! Thanks a lot! (re)installation works.

        Do I have to pay attention to any follow-up measures? Or can I leave the administration to Cloudron again?

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        • nebulonN Offline
          nebulonN Offline
          nebulon
          Staff
          wrote on last edited by
          #18

          Great. No further things should be required. Maybe some ubuntu dist-upgrade in the past didn't go as planned and something messed with the unbound installation. But glad it got solved.

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          • potemkin_aiP Offline
            potemkin_aiP Offline
            potemkin_ai
            wrote on last edited by
            #19

            Got the same problem on vanilla Ubuntu 24.04, reinstall didn't help.
            status give all green, host command fails though:

            # host -t NS apple.com 127.0.0.150
            ;; communications error to 127.0.0.150#53: timed out
            Using domain server:
            Name: 127.0.0.150
            Address: 127.0.0.150#53
            Aliases:
            
            Host apple.com not found: 2(SERVFAIL)
            
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            • J Offline
              J Offline
              joseph
              Staff
              wrote on last edited by joseph
              #20

              Have you tried with just vanilla Ubuntu 24.04 and without Cloudron? I suspect the problem is something network related since this works on all the VPS providers. Besides Cloudron configuration is just apt install unbound-server and the config file - https://git.cloudron.io/platform/box/-/tree/master/setup/start/unbound?ref_type=heads . Nothing else is done.

              potemkin_aiP 1 Reply Last reply
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              • J joseph

                Have you tried with just vanilla Ubuntu 24.04 and without Cloudron? I suspect the problem is something network related since this works on all the VPS providers. Besides Cloudron configuration is just apt install unbound-server and the config file - https://git.cloudron.io/platform/box/-/tree/master/setup/start/unbound?ref_type=heads . Nothing else is done.

                potemkin_aiP Offline
                potemkin_aiP Offline
                potemkin_ai
                wrote on last edited by
                #21

                @joseph I can't uninstall cloudron, but plain host apple.com works perfectly fine!

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                • potemkin_aiP Offline
                  potemkin_aiP Offline
                  potemkin_ai
                  wrote on last edited by
                  #22

                  [4776:0] error: udp connect failed: Network is unreachable for 2001:500:2::c port 53 (len 28)
                  guess that's a reasonable error for the case when IPv6 is disabled?

                  do-ip6: no in config doesn't help thought...

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                  • potemkin_aiP Offline
                    potemkin_aiP Offline
                    potemkin_ai
                    wrote on last edited by
                    #23

                    That is quite embarrassing... I am blocked at the setup process of fresh cloudron on a fresh ubuntu for a few hours...

                    And that is all due to # Unbound is used primarily for RBL queries (host 2.0.0.127.zen.spamhaus.org) - which is not quite true / right anymore as well?

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                    • potemkin_aiP potemkin_ai referenced this topic on
                    • potemkin_aiP potemkin_ai referenced this topic on
                    • GengarG Offline
                      GengarG Offline
                      Gengar
                      wrote on last edited by Gengar
                      #24

                      @potemkin_ai & @kk_cloudron

                      On my side I was also having the issue "queryNs ETIMEOUT" , and it was because my outbound UDP port 53 was not open.

                      I just had to add it like that on my Hetzner Cloud Firewall :

                      image.png

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