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  3. How do I reset the password for a user?

How do I reset the password for a user?

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usermanagementpassword reset
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  • D Offline
    D Offline
    djxx
    wrote on last edited by joseph
    #1

    I could not find any answers in the documents or this forum: how do I reset the password for a user while I'm signed in as an admin?

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    • humptydumptyH Offline
      humptydumptyH Offline
      humptydumpty
      wrote on last edited by humptydumpty
      #2

      Log in to your Cloudron dashboard, top right menu “users”, then click on the key icon next to the user in question. You can either send them a pass reset email or copy the link manually. You can also impersonate them if you want.

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      • humptydumptyH humptydumpty

        Log in to your Cloudron dashboard, top right menu “users”, then click on the key icon next to the user in question. You can either send them a pass reset email or copy the link manually. You can also impersonate them if you want.

        D Offline
        D Offline
        djxx
        wrote on last edited by
        #3

        @humptydumpty Thank you for your prompt response. Maybe I'm missing something. I'm signed in as the root user (I think) - it shows me as a super admin. Yet I don't see the icon you're referring to next to any of the users. What am I doing wrong?

        2a07c61b-97c9-40c3-931a-ba681d79796f-image.png

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        • D Offline
          D Offline
          djxx
          wrote on last edited by
          #4

          Right as I typed that, I realized that there is the "send" icon next to it, which when clicking shows the link to set up the user's account. I realized that I could confirm the user's account on my own. I can initialize the account with the password I want, and then I also see the key icon you're referring to and am able to reset it that way.

          Thank you for your help!

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          • nebulonN nebulon marked this topic as a question on
          • nebulonN nebulon has marked this topic as solved on
          • D djxx has marked this topic as solved on

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