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  3. Nextcloud not restoring from Backup

Nextcloud not restoring from Backup

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  • ? Offline
    ? Offline
    A Former User
    wrote on last edited by A Former User
    #1

    I eventually broked my nextcloud yesterday by mounting another drive. When it got into an error state, i tried to restore the app from a backup. but that also fails. i even tried to create a clone from a backup, but that one also fails to install.

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    • necrevistonnezrN Offline
      necrevistonnezrN Offline
      necrevistonnezr
      wrote on last edited by
      #2

      Since most of us lack clairvoyant capabilities, it's a little hard to guesstimate what the problem could be without any error messages, logs, etc.

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      • ? Offline
        ? Offline
        A Former User
        wrote on last edited by
        #3

        got no logs for ya, theyre all empty

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        • ? Offline
          ? Offline
          A Former User
          wrote on last edited by
          #4

          when i try to restore from a backup, it just says "Restoring - Downloading image" and then comes to a error state.

          tried to uninstall the clone from backup - resulting in now my whole cloudron is crashing

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          • necrevistonnezrN Offline
            necrevistonnezrN Offline
            necrevistonnezr
            wrote on last edited by
            #5

            Bildschirmfoto 2024-09-13 um 09.21.41.png
            This log section is completely empty?

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            • necrevistonnezrN necrevistonnezr

              Bildschirmfoto 2024-09-13 um 09.21.41.png
              This log section is completely empty?

              ? Offline
              ? Offline
              A Former User
              wrote on last edited by
              #6

              @necrevistonnezr yes exactly

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              • ? Offline
                ? Offline
                A Former User
                wrote on last edited by
                #7

                i just rebootet. the logs on nextcloud were still empty. trying to restore from a backup now runs, and shows the log being flooded with entries about download. i can not share the log though, because there a all filenames in plaintext. But it looks like this:
                Sep 13 09:25:52 box:tasks update 16565: {"percent":65,"message":"Downloading 2024-09-11-000007-079/app_cloud.mydomain.de_v4.22.3/data/apps/serverinfo/l10n/sv.js to /home/yellowtent/appsdata/7ae5fe7b-37f6-4267-ac96-7ea528ae7cec/data/apps/serverinfo/l10n/sv.js"}
                Sep 13 09:25:52 box:tasks update 16565: {"percent":65,"message":"Download finished 2024-09-11-000007-079/app_cloud.mydomain.de_v4.22.3/data/apps/serverinfo/l10n/sk.json to /home/yellowtent/appsdata/7ae5fe7b-37f6-4267-ac96-7ea528ae7cec/data/apps/serverinfo/l10n/sk.json"}
                Sep 13 09:25:52 box:tasks update 16565: {"percent":65,"message":"Downloading 2024-09-11-000007-079/app_cloud.mydomain.de_v4.22.3/data/apps/serverinfo/l10n/sv.json to /home/yellowtent/appsdata/7ae5fe7b-37f6-4267-ac96-7ea528ae7cec/data/apps/serverinfo/l10n/sv.json"}
                Sep 13 09:25:52 box:tasks update 16565: {"percent":65,"message":"Download finished 2024-09-11-000007-079/app_cloud.mydomain.de_v4.22.3/data/apps/serverinfo/l10n/sq.json to /home/yellowtent/appsdata/7ae5fe7b-37f6-4267-ac96-7ea528ae7cec/data/apps/serverinfo/l10n/sq.json"}
                Sep 13 09:25:52 box:tasks update 16565: {"percent":65,"message":"Download finished 2024-09-11-000007-079/app_cloud.mydomain.de_v4.22.3/data/apps/serverinfo/l10n/sq.js to /home/yellowtent/appsdata/7ae5fe7b-37f6-4267-ac96-7ea528ae7cec/data/apps/serverinfo/l10n/sq.js"}
                Sep 13 09:25:52 box:tasks update 16565: {"percent":65,"message":"Download finished 2024-09-11-000007-079/app_cloud.mydomain.de_v4.22.3/data/apps/serverinfo/l10n/sl.js to /home/yellowtent/appsdata/7ae5fe7b-37f6-4267-ac96-7ea528ae7cec/data/apps/serverinfo/l10n/sl.js"}
                Sep 13 09:25:52 box:tasks update 16565: {"percent":65,"message":"Downloading 2024-09-11-000007-079/app_cloud.schachtfunk.de_v4.22.3/data/apps/serverinfo/l10n/th.js to /home/yellowtent/appsdata/7ae5fe7b-37f6-4267-ac96-7ea528ae7cec/data/apps/serverinfo/l10n/th.js"}
                Sep 13 09:25:52 box:tasks update 16565: {"percent":65,"message":"Downloading 2024-09-11-000007-079/app_cloud.mydomain.de_v4.22.3/data/apps/serverinfo/l10n/th.json to /home/yellowtent/appsdata/7ae5fe7b-37f6-4267-ac96-7ea528ae7cec/data/apps/serverinfo/l10n/th.json"}

                As i mentioned before, that was happening the whole night until it got in to an error state

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                • ? Offline
                  ? Offline
                  A Former User
                  wrote on last edited by
                  #8

                  "crashed while it ran out of memory"

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                  • ? Offline
                    ? Offline
                    A Former User
                    wrote on last edited by
                    #9

                    Ok i got to move on here. I uninstall the whole damn thing and start from fresh. always keep you data offline first somewhere 😉

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                    • ? Offline
                      ? Offline
                      A Former User
                      wrote on last edited by
                      #10

                      Ok so the show must go on:
                      "Sep 13 10:12:10 => Healtheck error: Error: connect ECONNREFUSED 172.18.16.250:80
                      Sep 13 10:12:20 => Healtheck error: Error: connect ECONNREFUSED 172.18.16.250:80
                      Sep 13 10:12:30 => Healtheck error: Error: connect ECONNREFUSED 172.18.16.250:80
                      Sep 13 10:12:40 => Healtheck error: Error: connect ECONNREFUSED 172.18.16.250:80
                      Sep 13 10:12:50 => Healtheck error: Error: connect ECONNREFUSED 172.18.16.250:80
                      Sep 13 10:13:00 => Healtheck error: Error: connect ECONNREFUSED 172.18.16.250:80
                      Sep 13 10:13:10 => Healtheck error: Error: connect ECONNREFUSED 172.18.16.250:80
                      Sep 13 10:13:20 => Healtheck error: Error: connect ECONNREFUSED 172.18.16.250:80"

                      on a fresh installation of Nextcloud.

                      Also the system is extremely slow.

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