Cloudron v8.0.6 Stuck on Platform Status Starting services, this can take a while
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My Cloudron instance updated last night to 8.0.6 and it's been stuck on 'starting services'. I have tried rebooting and also restarting box service as mentioned on another post with no luck. The following is the output of the box log:
docker: Error response from daemon: failed to create task for container: failed to create shim task: OCI runtime create failed: runc create failed: unable to start container process: error during container init: error mounting "/home/yellowtent/platformdata/mysql" to rootfs at "/var/lib/mysql": mount /home/yellowtent/platformdata/mysql:/var/lib/mysql (via /proc/self/fd/6), flags: 0x5000: not a directory: unknown: Are you trying to mount a directory onto a file (or vice-versa)? Check if the specified host path exists and is the expected type. at /home/yellowtent/box/src/shell.js:73:23 at ChildProcess.exithandler (node:child_process:430:5) at ChildProcess.emit (node:events:518:28) at maybeClose (node:internal/child_process:1105:16) at ChildProcess._handle.onexit (node:internal/child_process:305:5) 2024-09-24T21:52:34.615Z box:shell getSwaps execArgs: swapon ["--noheadings","--raw","--bytes","--show=type,size,used,name"] HttpError: Unknown error: 400 <html> <head><title>400 Bad Request</title></head> <body> <center><h1>400 Bad Request</h1></center> <hr><center>nginx</center> </body> </html> at getSystemGraphs (/home/yellowtent/box/src/routes/system.js:126:28) at process.processTicksAndRejections (node:internal/process/task_queues:95:5) { status: 500, internalError: BoxError: Unknown error: 400 <html> <head><title>400 Bad Request</title></head> <body> <center><h1>400 Bad Request</h1></center> <hr><center>nginx</center> </body> </html> at Object.getSystem (/home/yellowtent/box/src/graphs.js:106:46) at process.processTicksAndRejections (node:internal/process/task_queues:95:5) { reason: 'External Error', details: {} }, details: {} } -
J joseph marked this topic as a question on
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Hi Joseph, I had 9GB of space on the server when this happened. I run it on linode so I restored a snapshot from 2 days ago, upgrade the VPS which now has 35GB spare space and 2GB spare ram and then upgraded the server. After 2 retries the upgrade still fails which is quiet disappointing.
[no timestamp] cmd: 'docker run --restart=always -d --name=mysql --hostname mysql --net cloudron --net-alias mysql --log-driver syslog --log-opt syslog-address=unix:///home/yellowtent/platformdata/logs/syslog.sock --log-opt syslog-format=rfc5424 --log-opt tag=mysql --ip 172.18.30.1 -e CLOUDRON_MYSQL_TOKEN=3c0e900572f8e6a0bf8ab8cac5c745343970e5bb28148ea6e12a17ac1838b5fdb5cd182b8f8bf07bcd30fa27ac4bc5f309d9b5feaa103ccaf21ff6bc210c58401c585a92749fe2a3f6e88a9e5f86fe749a79bc1f6a87d3b8437cc3fa9dd2520c73bc0ab28cae8f83e5ef09308eb38f84084fd672e421185a0df73293ae328597 -e CLOUDRON_MYSQL_ROOT_HOST=172.18.0.1 -e CLOUDRON_MYSQL_ROOT_PASSWORD=49b4e809bd7b9acaf8698e3afd7def7c919388c26d121ea3d17adf968bfb46d2a4d0d88ecd15ea360defc16addf9d0048910b10e7eeeb9336dc5436fc876cc7c463d1aa37b5a534746325092572b7650a53680f3dd8b8eeae5a440391b5ec0c07414c85720a0977d82b1f364f12f43fc490a2b9383420ac7a6680ffa510951b7 -v /home/yellowtent/platformdata/mysql:/var/lib/mysql --label isCloudronManaged=true --cap-add SYS_NICE --read-only -v /tmp -v /run registry.docker.com/cloudron/mysql:3.4.3@sha256:8934c5ddcd69f24740d9a38f0de2937e47240238f3b8f5c482862eeccc5a21d2 ' [no timestamp] } Sep 26 10:29:48 box:platform startInfra: Failed to start services. retry=false (attempt 0): startMysql errored with code 125 message Command failed: docker run --restart=always -d --name=mysql --hostname mysql --net cloudron --net-alias mysql --log-driver syslog --log-opt syslog-address=unix:///home/yellowtent/platformdata/logs/syslog.sock --log-opt syslog-format=rfc5424 --log-opt tag=mysql --ip 172.18.30.1 -e CLOUDRON_MYSQL_TOKEN=3c0e900572f8e6a0bf8ab8cac5c745343970e5bb28148ea6e12a17ac1838b5fdb5cd182b8f8bf07bcd30fa27ac4bc5f309d9b5feaa103ccaf21ff6bc210c58401c585a92749fe2a3f6e88a9e5f86fe749a79bc1f6a87d3b8437cc3fa9dd2520c73bc0ab28cae8f83e5ef09308eb38f84084fd672e421185a0df73293ae328597 -e CLOUDRON_MYSQL_ROOT_HOST=172.18.0.1 -e CLOUDRON_MYSQL_ROOT_PASSWORD=49b4e809bd7b9acaf8698e3afd7def7c919388c26d121ea3d17adf968bfb46d2a4d0d88ecd15ea360defc16addf9d0048910b10e7eeeb9336dc5436fc876cc7c463d1aa37b5a534746325092572b7650a53680f3dd8b8eeae5a440391b5ec0c07414c85720a0977d82b1f364f12f43fc490a2b9383420ac7a6680ffa510951b7 -v /home/yellowtent/platformdata/mysql:/var/lib/mysql --label isCloudronManaged=true --cap-add SYS_NICE --read-only -v /tmp -v /run registry.docker.com/cloudron/mysql:3.4.3@sha256:8934c5ddcd69f24740d9a38f0de2937e47240238f3b8f5c482862eeccc5a21d2 [no timestamp] Error response from daemon: failed to create task for container: failed to create shim task: OCI runtime create failed: runc create failed: unable to start container process: error during container init: error mounting "/home/yellowtent/platformdata/mysql" to rootfs at "/var/lib/mysql": mount /home/yellowtent/platformdata/mysql:/var/lib/mysql (via /proc/self/fd/6), flags: 0x5000: not a directory: unknown: Are you trying to mount a directory onto a file (or vice-versa)? Check if the specified host path exists and is the expected type. [no timestamp] Sep 26 10:29:48 box:platform BoxError: startMysql errored with code 125 message Command failed: docker run --restart=always -d --name=mysql --hostname mysql --net cloudron --net-alias mysql --log-driver syslog --log-opt syslog-address=unix:///home/yellowtent/platformdata/logs/syslog.sock --log-opt syslog-format=rfc5424 --log-opt tag=mysql --ip 172.18.30.1 -e CLOUDRON_MYSQL_TOKEN=3c0e900572f8e6a0bf8ab8cac5c745343970e5bb28148ea6e12a17ac1838b5fdb5cd182b8f8bf07bcd30fa27ac4bc5f309d9b5feaa103ccaf21ff6bc210c58401c585a92749fe2a3f6e88a9e5f86fe749a79bc1f6a87d3b8437cc3fa9dd2520c73bc0ab28cae8f83e5ef09308eb38f84084fd672e421185a0df73293ae328597 -e CLOUDRON_MYSQL_ROOT_HOST=172.18.0.1 -e CLOUDRON_MYSQL_ROOT_PASSWORD=49b4e809bd7b9acaf8698e3afd7def7c919388c26d121ea3d17adf968bfb46d2a4d0d88ecd15ea360defc16addf9d0048910b10e7eeeb9336dc5436fc876cc7c463d1aa37b5a534746325092572b7650a53680f3dd8b8eeae5a440391b5ec0c07414c85720a0977d82b1f364f12f43fc490a2b9383420ac7a6680ffa510951b7 -v /home/yellowtent/platformdata/mysql:/var/lib/mysql --label isCloudronManaged=true --cap-add SYS_NICE --read-only -v /tmp -v /run registry.docker.com/cloudron/mysql:3.4.3@sha256:8934c5ddcd69f24740d9a38f0de2937e47240238f3b8f5c482862eeccc5a21d2 [no timestamp] Error response from daemon: failed to create task for container: failed to create shim task: OCI runtime create failed: runc create failed: unable to start container process: error during container init: error mounting "/home/yellowtent/platformdata/mysql" to rootfs at "/var/lib/mysql": mount /home/yellowtent/platformdata/mysql:/var/lib/mysql (via /proc/self/fd/6), flags: 0x5000: not a directory: unknown: Are you trying to mount a directory onto a file (or vice-versa)? Check if the specified host path exists and is the expected type. [no timestamp] [no timestamp] at /home/yellowtent/box/src/shell.js:73:23 [no timestamp] at ChildProcess.exithandler (node:child_process:430:5) [no timestamp] at ChildProcess.emit (node:events:518:28) [no timestamp] at maybeClose (node:internal/child_process:1105:16) [no timestamp] at ChildProcess._handle.onexit (node:internal/child_process:305:5) Sep 26 10:31:26 box:shell getSwaps execArgs: swapon ["--noheadings","--raw","--bytes","--show=type,size,used,name"] [no timestamp] Unknown error: 400 <html> Dec 31 23:43:52 Bad Request</title></head> [no timestamp] <body> [no timestamp] Bad Request</h1></center> [no timestamp] <hr><center>nginx</center> [no timestamp] </body> [no timestamp] </html> [no timestamp] [no timestamp] at getSystemGraphs (/home/yellowtent/box/src/routes/system.js:126:28) [no timestamp] at process.processTicksAndRejections (node:internal/process/task_queues:95:5) { [no timestamp] status: 500, [no timestamp] internalError: BoxError: Unknown error: 400 <html> [no timestamp] <head><title>400 Bad Request</title></head> [no timestamp] <body> [no timestamp] <center><h1>400 Bad Request</h1></center> [no timestamp] <hr><center>nginx</center> [no timestamp] </body> [no timestamp] </html> [no timestamp] [no timestamp] at Object.getSystem (/home/yellowtent/box/src/graphs.js:106:46) [no timestamp] at process.processTicksAndRejections (node:internal/process/task_queues:95:5) { [no timestamp] reason: 'External Error', [no timestamp] details: {} [no timestamp] }, [no timestamp] details: {} [no timestamp] } Sep 26 10:32:10 box:shell getSwaps execArgs: swapon ["--noheadings","--raw","--bytes","--show=type,size,used,name"] [no timestamp] Unknown error: 400 <html> Dec 31 23:43:52 Bad Request</title></head> [no timestamp] <body> [no timestamp] Bad Request</h1></center> [no timestamp] <hr><center>nginx</center> [no timestamp] </body> [no timestamp] </html> [no timestamp] [no timestamp] at getSystemGraphs (/home/yellowtent/box/src/routes/system.js:126:28) [no timestamp] at process.processTicksAndRejections (node:internal/process/task_queues:95:5) { [no timestamp] status: 500, [no timestamp] internalError: BoxError: Unknown error: 400 <html> [no timestamp] <head><title>400 Bad Request</title></head> [no timestamp] <body> [no timestamp] <center><h1>400 Bad Request</h1></center> [no timestamp] <hr><center>nginx</center> [no timestamp] </body> [no timestamp] </html> [no timestamp] [no timestamp] at Object.getSystem (/home/yellowtent/box/src/graphs.js:106:46) [no timestamp] at process.processTicksAndRejections (node:internal/process/task_queues:95:5) { [no timestamp] reason: 'External Error', [no timestamp] details: {} [no timestamp] }, [no timestamp] details: {} [no timestamp] } Sep 26 10:34:34 box:locker Lock unreleased infra_start Sep 26 10:35:09 box:shell getSwaps execArgs: swapon ["--noheadings","--raw","--bytes","--show=type,size,used,name"] [no timestamp] Unknown error: 400 <html> Dec 31 23:43:52 Bad Request</title></head> [no timestamp] <body> [no timestamp] Bad Request</h1></center> [no timestamp] <hr><center>nginx</center> [no timestamp] </body> [no timestamp] </html> [no timestamp] [no timestamp] at getSystemGraphs (/home/yellowtent/box/src/routes/system.js:126:28) [no timestamp] at process.processTicksAndRejections (node:internal/process/task_queues:95:5) { [no timestamp] status: 500, [no timestamp] internalError: BoxError: Unknown error: 400 <html> [no timestamp] <head><title>400 Bad Request</title></head> [no timestamp] <body> [no timestamp] <center><h1>400 Bad Request</h1></center> [no timestamp] <hr><center>nginx</center> [no timestamp] </body> [no timestamp] </html> [no timestamp] [no timestamp] at Object.getSystem (/home/yellowtent/box/src/graphs.js:106:46) [no timestamp] at process.processTicksAndRejections (node:internal/process/task_queues:95:5) { [no timestamp] reason: 'External Error', [no timestamp] details: {} [no timestamp] }, [no timestamp] details: {} [no timestamp] } Sep 26 10:39:34 box:locker Lock unreleased infra_start Sep 26 10:41:26 box:shell getSwaps execArgs: swapon ["--noheadings","--raw","--bytes","--show=type,size,used,name"] [no timestamp] Unknown error: 400 <html> Dec 31 23:43:52 Bad Request</title></head> [no timestamp] <body> [no timestamp] Bad Request</h1></center> [no timestamp] <hr><center>nginx</center> [no timestamp] </body> [no timestamp] </html> [no timestamp] [no timestamp] at getSystemGraphs (/home/yellowtent/box/src/routes/system.js:126:28) [no timestamp] at process.processTicksAndRejections (node:internal/process/task_queues:95:5) { [no timestamp] status: 500, [no timestamp] internalError: BoxError: Unknown error: 400 <html> [no timestamp] <head><title>400 Bad Request</title></head> [no timestamp] <body> [no timestamp] <center><h1>400 Bad Request</h1></center> [no timestamp] <hr><center>nginx</center> [no timestamp] </body> [no timestamp] </html> [no timestamp] [no timestamp] at Object.getSystem (/home/yellowtent/box/src/graphs.js:106:46) [no timestamp] at process.processTicksAndRejections (node:internal/process/task_queues:95:5) { [no timestamp] reason: 'External Error', [no timestamp] details: {} [no timestamp] }, [no timestamp] details: {} [no timestamp] } [no timestamp] at process.processTicksAndRejections (node:internal/process/task_queues:95:5) { [no timestamp] status: 500, [no timestamp] internalError: BoxError: Unknown error: 400 <html> [no timestamp] <head><title>400 Bad Request</title></head> [no timestamp] <body> [no timestamp] <center><h1>400 Bad Request</h1></center> [no timestamp] <hr><center>nginx</center> [no timestamp] </body> [no timestamp] </html> [no timestamp] [no timestamp] at Object.getSystem (/home/yellowtent/box/src/graphs.js:106:46) [no timestamp] at process.processTicksAndRejections (node:internal/process/task_queues:95:5) { [no timestamp] reason: 'External Error', [no timestamp] details: {} [no timestamp] }, [no timestamp] details: {} [no timestamp] } Sep 26 10:32:10 box:shell getSwaps execArgs: swapon ["--noheadings","--raw","--bytes","--show=type,size,used,name"] [no timestamp] Unknown error: 400 <html> Dec 31 23:43:52 Bad Request</title></head> [no timestamp] <body> [no timestamp] Bad Request</h1></center> [no timestamp] <hr><center>nginx</center> [no timestamp] </body> [no timestamp] </html> [no timestamp] [no timestamp] at getSystemGraphs (/home/yellowtent/box/src/routes/system.js:126:28) [no timestamp] at process.processTicksAndRejections (node:internal/process/task_queues:95:5) { [no timestamp] status: 500, [no timestamp] internalError: BoxError: Unknown error: 400 <html> [no timestamp] <head><title>400 Bad Request</title></head> [no timestamp] <body> [no timestamp] <center><h1>400 Bad Request</h1></center> [no timestamp] <hr><center>nginx</center> [no timestamp] </body> [no timestamp] </html> [no timestamp] [no timestamp] at Object.getSystem (/home/yellowtent/box/src/graphs.js:106:46) [no timestamp] at process.processTicksAndRejections (node:internal/process/task_queues:95:5) { [no timestamp] reason: 'External Error', [no timestamp] details: {} [no timestamp] }, [no timestamp] details: {} [no timestamp] } Sep 26 10:34:34 box:locker Lock unreleased infra_start Sep 26 10:35:09 box:shell getSwaps execArgs: swapon ["--noheadings","--raw","--bytes","--show=type,size,used,name"] [no timestamp] Unknown error: 400 <html> Dec 31 23:43:52 Bad Request</title></head> [no timestamp] <body> [no timestamp] Bad Request</h1></center> [no timestamp] <hr><center>nginx</center> [no timestamp] </body> [no timestamp] </html> [no timestamp] [no timestamp] at getSystemGraphs (/home/yellowtent/box/src/routes/system.js:126:28) [no timestamp] at process.processTicksAndRejections (node:internal/process/task_queues:95:5) { [no timestamp] status: 500, [no timestamp] internalError: BoxError: Unknown error: 400 <html> [no timestamp] <head><title>400 Bad Request</title></head> [no timestamp] <body> [no timestamp] <center><h1>400 Bad Request</h1></center> [no timestamp] <hr><center>nginx</center> [no timestamp] </body> [no timestamp] </html> [no timestamp] [no timestamp] at Object.getSystem (/home/yellowtent/box/src/graphs.js:106:46) [no timestamp] at process.processTicksAndRejections (node:internal/process/task_queues:95:5) { [no timestamp] reason: 'External Error', [no timestamp] details: {} [no timestamp] }, [no timestamp] details: {} [no timestamp] } Sep 26 10:39:34 box:locker Lock unreleased infra_start Sep 26 10:41:26 box:shell getSwaps execArgs: swapon ["--noheadings","--raw","--bytes","--show=type,size,used,name"] [no timestamp] Unknown error: 400 <html> Dec 31 23:43:52 Bad Request</title></head> [no timestamp] <body> [no timestamp] Bad Request</h1></center> [no timestamp] <hr><center>nginx</center> [no timestamp] </body> [no timestamp] </html> [no timestamp] [no timestamp] at getSystemGraphs (/home/yellowtent/box/src/routes/system.js:126:28) [no timestamp] at process.processTicksAndRejections (node:internal/process/task_queues:95:5) { [no timestamp] status: 500, [no timestamp] internalError: BoxError: Unknown error: 400 <html> [no timestamp] <head><title>400 Bad Request</title></head> [no timestamp] <body> [no timestamp] <center><h1>400 Bad Request</h1></center> [no timestamp] <hr><center>nginx</center> [no timestamp] </body> [no timestamp] </html> [no timestamp] [no timestamp] at Object.getSystem (/home/yellowtent/box/src/graphs.js:106:46) [no timestamp] at process.processTicksAndRejections (node:internal/process/task_queues:95:5) { [no timestamp] reason: 'External Error', [no timestamp] details: {} [no timestamp] }, [no timestamp] details: {} [no timestamp] } -
@hareen it looks like docker is corrupt . This happens (rarely) and looks like you unlucky here. Can you try
cloudron-support --recreate-containers? If that doesn't help, you can also trycloudron-support --recreate-docker.You can also reach out at support@cloudron.io and we can take a look.
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J joseph has marked this topic as solved on