Cloudron makes it easy to run web apps like WordPress, Nextcloud, GitLab on your server. Find out more or install now.


  • Categories
  • Recent
  • Tags
  • Popular
  • Bookmarks
Skins
  • Light
  • Cerulean
  • Cosmo
  • Flatly
  • Journal
  • Litera
  • Lumen
  • Lux
  • Materia
  • Minty
  • Morph
  • Pulse
  • Sandstone
  • Simplex
  • Sketchy
  • Spacelab
  • United
  • Yeti
  • Zephyr
  • Dark
  • Cyborg
  • Darkly
  • Quartz
  • Slate
  • Solar
  • Superhero
  • Vapor

  • Default (No Skin)
  • No Skin
Collapse

Cloudron Forum

Apps | Demo | Docs | Install

Update 2.1 Stuck at "Downloading and installing new version"

Scheduled Pinned Locked Moved Solved Support
update
5 Posts 2 Posters 732 Views
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • F Offline
    F Offline
    FTLAUDMAN
    wrote on last edited by girish
    #1

    The Cloudron update from 2.0.1 to 2.1 (or 2.1.1?) stays stuck at "Downloading and installing new version" for 12+ hours (at which time I reboot the server so I can get the dashboard back). It has done this at least 3 days in a row. I have only around 40GB on the server. The server seems to work fine, other than this update issue.

    Any advice on how to proceed? I have a Pro subscription, if that makes any difference on how to proceed (automatic updates, etc).

    1 Reply Last reply
    1
  • girishG Do not disturb
    girishG Do not disturb
    girish Staff
    wrote on last edited by girish
    #2

    @FTLAUDMAN can you check if you are hitting https://forum.cloudron.io/topic/1305/cloudron-2-1-released/3 . Also which vps provider are you using?

    If that doesn't work, can you add our support keys and we can take a look.

    1 Reply Last reply
    1
  • girishG Do not disturb
    girishG Do not disturb
    girish Staff
    wrote on last edited by
    #3

    @FTLAUDMAN If you check journalctl -fa and it shows something like below over and over again:

    The following packages have unmet dependencies:
     docker-ce : Depends: libseccomp2 (>= 2.3.0) but 2.2.3-3ubuntu3 is to be installed
    E: Unable to correct problems, you have held broken packages.
    

    To fix:

    apt update
    

    You might have to run the above command a couple of times since it might says it cannot get the lock. Once the update is done, it should update automatically.

    1 Reply Last reply
    1
  • F Offline
    F Offline
    FTLAUDMAN
    wrote on last edited by FTLAUDMAN
    #4

    @girish Thanks for the helpful suggestions. I haven't had a chance to try this yet, but I should have time after work. I am using a dedicated server (8 core, 16GB RAM, 250GB SSD) running Ubuntu 16.04 through Online.net.

    F 1 Reply Last reply
    1
  • F Offline
    F Offline
    FTLAUDMAN
    replied to FTLAUDMAN on last edited by
    #5

    @girish The update worked! The first steps didn't work for me, but the apt update did the trick. Thank you!

    1 Reply Last reply
    1

  • Login

  • Don't have an account? Register

  • Login or register to search.
  • First post
    Last post
0
  • Categories
  • Recent
  • Tags
  • Popular
  • Bookmarks
  • Login

  • Don't have an account? Register

  • Login or register to search.