Solved Update 2.1 Stuck at "Downloading and installing new version"

[FTLAUDMAN]

The Cloudron update from 2.0.1 to 2.1 (or 2.1.1?) stays stuck at "Downloading and installing new version" for 12+ hours (at which time I reboot the server so I can get the dashboard back). It has done this at least 3 days in a row. I have only around 40GB on the server. The server seems to work fine, other than this update issue.

Any advice on how to proceed? I have a Pro subscription, if that makes any difference on how to proceed (automatic updates, etc).

[girish]

@FTLAUDMAN can you check if you are hitting https://forum.cloudron.io/topic/1305/cloudron-2-1-released/3 . Also which vps provider are you using?

If that doesn't work, can you add our support keys and we can take a look.

[girish]

@FTLAUDMAN If you check journalctl -fa and it shows something like below over and over again:

The following packages have unmet dependencies:
 docker-ce : Depends: libseccomp2 (>= 2.3.0) but 2.2.3-3ubuntu3 is to be installed
E: Unable to correct problems, you have held broken packages.

To fix:

apt update

You might have to run the above command a couple of times since it might says it cannot get the lock. Once the update is done, it should update automatically.

[FTLAUDMAN]

@girish Thanks for the helpful suggestions. I haven't had a chance to try this yet, but I should have time after work. I am using a dedicated server (8 core, 16GB RAM, 250GB SSD) running Ubuntu 16.04 through Online.net.

[FTLAUDMAN]

@girish The update worked! The first steps didn't work for me, but the apt update did the trick. Thank you!