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  3. High memory usage and slow Cloudron after reboot for update

High memory usage and slow Cloudron after reboot for update

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  • P Offline
    P Offline
    p44
    translator
    wrote on last edited by joseph
    #1

    Hello everyone,

    I’m on Cloudron v8.2.3 (Ubuntu 22.04.5 LTS). I’m using Hetzner, vServer, CPU2 Core "AMD EPYC Processor”, Memory 2.01 GB RAM & 2.03 GB Swap

    Last night system noticed to reboot for updates. This morning I rebooted system and since that reboot I’m unable to use and memory usage went very hight.

    alt text

    Also the only app (VPN) started using 20% CPU (instead of 0,2%)

    alt text

    Did you experienced problem like this?

    Thanks for your help

    Edit: I restored a previous backup of VPN and it seems that problem is related to VPN app install and last security reboot of Cloudron istance (Ubuntu 22.04.5 LTS). I'm on io.cloudron.openvpn@2.3.1... I simply restored an old backup and seems to work better, even if Cloudron instance memory occupation seems to be high, not as usual...

    Edit2: Isp answered that issue seems to be related to a routing problem to Germany, on hops over which Isp have no control. Maybe System Memory increased usage could be related to this issue? Eg, with increased waiting times...?

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    • nebulonN Offline
      nebulonN Offline
      nebulon
      Staff
      wrote on last edited by
      #2

      For a start, is the VPN app up and running and usable? Just asking if the reason is not that it just keeps restarting.

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      • J joseph marked this topic as a question on
      • nebulonN nebulon

        For a start, is the VPN app up and running and usable? Just asking if the reason is not that it just keeps restarting.

        P Offline
        P Offline
        p44
        translator
        wrote on last edited by
        #3

        @nebulon Everything was operational, even VPN, but very slow and unresponsive.

        Isp asked this:

        To help us investigate further, we kindly ask you to provide us with traces from a program like MTR. Please ensure that the trace includes over 200 packets in both directions (client -> server; server -> client) during the time the issue occurs. Our network department requires traces in BOTH directions (client -> server and server -> client) to accurately analyze your issue.

        How I can perform this test vis Ssh? Can you help me?

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        • nebulonN Offline
          nebulonN Offline
          nebulon
          Staff
          wrote on last edited by
          #4

          Not sure what they are asking for tbh. Have you looked at the system with tools like top to figure out what may cause the cpu load?

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          • nebulonN nebulon

            Not sure what they are asking for tbh. Have you looked at the system with tools like top to figure out what may cause the cpu load?

            P Offline
            P Offline
            p44
            translator
            wrote on last edited by
            #5

            @nebulon Yes, I had a look of Cpu load and it was by msql, but now seems to be ok

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            • J joseph has marked this topic as solved on
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