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  1. Cloudron Forum
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  3. Reboot Required - Notification

Reboot Required - Notification

Scheduled Pinned Locked Moved Solved Support
rebootnotification
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    • W Offline
      W Offline
      web31978
      wrote on last edited by joseph
      #1

      I have a persistent Ubuntu notification that started appearing yesterday at 9:54 PM stating "Reboot Required - To finish ubuntu security updates, a reboot is necessary."

      Usually when I receive these notifications, clicking the reboot button resolves the issue. However, this time, even after clicking the reboot button, the notification remains and continues to indicate that a reboot is needed.

      What steps should I take to resolve this? Thank you for your help!

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      • J Offline
        J Offline
        joseph
        Staff
        wrote on last edited by
        #2

        @web31978 This notification is raised based on the presence of the file /var/run/reboot-required . This file is created by the ubuntu security update system and normally gets removed on a reboot (it's in the transient /run directory...) . Can you check if that file continues to exist after a reboot? Maybe the reboot button is not really working and you can try a reboot from the shell or your VPS dashboard.

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        • J joseph marked this topic as a question on
        • W Offline
          W Offline
          web31978
          wrote on last edited by
          #3

          Thank you for the reply on this Joseph. I have checked that /var/run directory and I do not see that file, however, I still see the reboot required in the UI.

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          • matix131997M Offline
            matix131997M Offline
            matix131997
            wrote on last edited by matix131997
            #4

            I was just about to write a topic about this problem.
            I too have the same problem after updating the latest version of Cloudron. So far the reboot notification has disappeared after resetting the server. Currently, the reboot notification is still showing after resetting.

            Zrzut ekranu 2025-02-2 o 15.51.24.png

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            • W Offline
              W Offline
              web31978
              wrote on last edited by
              #5

              I can also confirm that even though I have Upgraded from 22.04 to Ubuntu 24.04 (Noble Numbat) following the official Cloudron docs at https://docs.cloudron.io/guides/upgrade-ubuntu-24/?ref=blog.cloudron.io and successfully upgrading I'm still seeing the persistent reboot notification in the UI. I have even tried rebooting from both the Vultr console and through the System Info panel within the Cloudron UI to no avail

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              • W Offline
                W Offline
                web31978
                wrote on last edited by
                #6

                I've also verified the non-existence of reboot-required, here was my steps:

                First, check if the file exists:

                ls -l /var/run/reboot-required

                verify when your system was last rebooted using:

                uptime

                or

                last reboot

                After the reboot:

                Check if the file still exists:

                ls -l /var/run/reboot-required

                check the system logs to verify the reboot actually occurred:

                journalctl --boot

                or

                dmesg | grep -i 'Linux version'

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                • SansGuidonS Offline
                  SansGuidonS Offline
                  SansGuidon
                  wrote on last edited by
                  #7

                  I confirm the notification persists also for me (Ubuntu 22.04) despite 2 successive reboots.

                  About me / Now

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                  • J Offline
                    J Offline
                    joseph
                    Staff
                    wrote on last edited by
                    #8

                    Note that the notification does not disappear. It simply becomes unread. I guess you are expecting the notification to be hidden/invisible after a reboot?

                    SansGuidonS 1 Reply Last reply
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                    • J joseph

                      Note that the notification does not disappear. It simply becomes unread. I guess you are expecting the notification to be hidden/invisible after a reboot?

                      SansGuidonS Offline
                      SansGuidonS Offline
                      SansGuidon
                      wrote on last edited by SansGuidon
                      #9

                      @joseph said in Reboot Required - Notification:

                      Note that the notification does not disappear. It simply becomes unread. I guess you are expecting the notification to be hidden/invisible after a reboot?

                      Yes as the notification contains an action and as long as the notification and call to action remain active and visible I assume the reboot procedure has failed to be acknowledged by Cloudron.

                      I would expect the reboot action to be disabled after reboot is done - clearer for me. Mark read/unread is not enough it doesn't tell me the reboot and security patches are applied.

                      About me / Now

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                      • nebulonN Offline
                        nebulonN Offline
                        nebulon
                        Staff
                        wrote on last edited by
                        #10

                        Since we are working on replacing angular 1 with vuejs in the dashboard currently, we will also rework those notification styles to make this more clear then.

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                        • J joseph has marked this topic as solved on
                        • W Offline
                          W Offline
                          web31978
                          wrote on last edited by web31978
                          #11

                          Previously, the notification disappeared after rebooting, but that's no longer happening. Like @SansGuidon mentioned, when I see the notification, I assume a reboot is needed - which is exactly why we implemented this notification system in the first place.

                          Very misleading in the current iteration.

                          scookeS 1 Reply Last reply
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                          • W web31978

                            Previously, the notification disappeared after rebooting, but that's no longer happening. Like @SansGuidon mentioned, when I see the notification, I assume a reboot is needed - which is exactly why we implemented this notification system in the first place.

                            Very misleading in the current iteration.

                            scookeS Offline
                            scookeS Offline
                            scooke
                            wrote on last edited by
                            #12

                            @web31978 I don't understand this. You manage the Cloudron, or someone else? Active notifications have that small strip of color to the left. If there is no strip, it's been viewed and presumably acted upon. So, you look at Notifications... and don't act on them? I suppose I might forget, but in that case we have the Event Log, which can show you up to ONE HUNDRED events, to check if something needing action happened or not.

                            I wouldn't call this misleading, especially since you, the manager, aren't acting on the Notifications, or otherwise making note of what needs to happen. I mean, now you can even get an email notification about these things... will it be Cloudron's fault if your email client flags it as spam and you never see it?

                            All that said, I suppose having yet MORE options in the Notifications Dashboard would be useful. What will they do next though? The colours give an idea as to what's new, and it's seriousness. Once you've read them the colours disappear but you want something to remain visually that you didn't actually act on it?

                            Screenshot 2025-02-07 at 20.26.46.png

                            A life lived in fear is a life half-lived

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                            • W Offline
                              W Offline
                              web31978
                              wrote on last edited by
                              #13

                              @scooke I wanted to clarify my concern about this issue. Previously, after a system reboot was completed, the "reboot" button in notification would automatically fade to grey and disable the reboot button. This functionality appears to have changed (button remains clickable and red). The color difference you mentioned wasn't actually my concern. At this point, I understand this is the new expected behavior, so I consider this matter resolved.

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