Retrieving the Message-ID from an incoming Freescout email (API / Webhook)
-
Hello everyone,
I can retrieve various details (threads, customer info, etc.) through the Freescout API, but the email headers—specifically the Message-ID—of an incoming email don’t seem accessible. Even though the Message-ID is visible under “Show original” in the Freescout interface, I can’t find a way to get it via the API or a webhook.
Has anyone figured out how to access the Message-ID via the API, a webhook, or another method? Any pointers would be greatly appreciated!
Thanks in advance.
-
Can't find anything obvious in https://api-docs.freescout.net atleast
https://github.com/freescout-help-desk/freescout/issues is where you ask upstream questions
Hello! It looks like you're interested in this conversation, but you don't have an account yet.
Getting fed up of having to scroll through the same posts each visit? When you register for an account, you'll always come back to exactly where you were before, and choose to be notified of new replies (either via email, or push notification). You'll also be able to save bookmarks and upvote posts to show your appreciation to other community members.
With your input, this post could be even better 💗
Register Login