I turned off cloudron and turned it on again and my workflows disappeared and now I can no longer use n8n

[MatheusMarzari]

Hi

Does anyone know how to solve this problem?
I've tried using old backups but it didn't work.


[BrutalBirdie]

Please check your Cloudron Services, especially the postgresql Service, since the N8N App uses postgresql.
For a good analysis the following is needed.

• Output of the following command on your root server cloudron-support --troubleshoot
• The app log
• The postgresql service log
• The /home/yellowtent/platformdata/logs/box.log

Without that I can only ponder my orb.

[MatheusMarzari]

@BrutalBirdie said in I turned off cloudron and turned it on again and my workflows disappeared and now I can no longer use n8n:

The app log

Apr 08 07:26:41 2025-04-08T10:26:41Z
Apr 08 07:26:41 Editor is now accessible via:
Apr 08 07:26:41 Press "o" to open in Browser.
Apr 08 07:26:41 https://n8n.iatendente.store
Apr 08 07:26:42 Registered runner "JS Task Runner" (928ZsUdkyNVcuCtRICku7)
Apr 08 07:28:05 box:reverseproxy writeAppLocationNginxConfig: writing config for "n8n.iatendente.store" to /home/yellowtent/platformdata/nginx/applications/d2ea15a8-ecaf-4ba8-b50a-15689c6f7604/n8n.iatendente.store.conf with options {"sourceDir":"/home/yellowtent/box","vhost":"n8n.iatendente.store","hasIPv6":true,"ip":"172.18.18.108","port":5678,"endpoint":"app","redirectTo":null,"certFilePath":"/home/yellowtent/platformdata/nginx/cert/n8n.iatendente.store.cert","keyFilePath":"/home/yellowtent/platformdata/nginx/cert/n8n.iatendente.store.key","robotsTxtQuoted":null,"cspQuoted":null,"hideHeaders":[],"proxyAuth":{"enabled":false,"id":"d2ea15a8-ecaf-4ba8-b50a-15689c6f7604","location":"/"},"upstreamUri":"","ocsp":true,"hstsPreload":false}
Apr 08 07:28:05 box:shell reverseproxy /usr/bin/sudo -S /home/yellowtent/box/src/scripts/restartservice.sh nginx
Apr 08 07:28:05 box:shell 2025/04/08 10:28:05 [notice] 2997#2997: signal process started
Apr 08 07:28:05 box:tasks update 336: {"percent":100,"message":"Done"}
Apr 08 07:28:05 box:tasks setCompleted - 336: {"result":null,"error":null}
Apr 08 07:28:05 box:taskworker Task took 1.007 seconds
Apr 08 07:28:05 box:tasks update 336: {"percent":100,"result":null,"error":null}
Apr 08 07:28:05 2025-04-08T10:28:05Z
Apr 08 07:28:05 ==> Ensure directories
Apr 08 07:28:05 ==> Setting permissions
Apr 08 07:28:05 Received SIGTERM. Shutting down...
Apr 08 07:28:05 Stopping n8n...
Apr 08 07:28:05 [Task Runner]: Received SIGTERM signal, shutting down...
Apr 08 07:28:05 [Task Runner]: Task runner stopped
Apr 08 07:28:06 ==> Starting N8N
Apr 08 07:28:08 User settings loaded from: /app/data/user/.n8n/config
Apr 08 07:28:10 => Healtheck error: Error: connect ECONNREFUSED 172.18.18.108:5678
Apr 08 07:28:10 Initializing n8n process
Apr 08 07:28:11 n8n ready on 0.0.0.0, port 5678
Apr 08 07:28:13 n8n Task Broker ready on 127.0.0.1, port 5679
Apr 08 07:28:15 box:taskworker Starting task 337. Logs are at /home/yellowtent/platformdata/logs/d2ea15a8-ecaf-4ba8-b50a-15689c6f7604/apptask.log
Apr 08 07:28:15 box:taskworker Running task of type app
Apr 08 07:28:15 box:apptask run: startTask installationState: pending_debug runState: running
Apr 08 07:28:15 box:tasks update 337: {"percent":10,"message":"Deleting old container"}
Apr 08 07:28:15 box:apptask deleteContainer: deleting app containers (app, scheduler)
Apr 08 07:28:15 box:shell apptask /usr/bin/sudo -S /home/yellowtent/box/src/scripts/configurelogrotate.sh remove d2ea15a8-ecaf-4ba8-b50a-15689c6f7604
Apr 08 07:28:16 2025-04-08T10:28:16Z
Apr 08 07:28:16 Connection terminated
Apr 08 07:28:16 Exiting due to an error.
Apr 08 07:28:16 QueryFailedError: Connection terminated
Apr 08 07:28:16 Received SIGTERM. Shutting down...
Apr 08 07:28:16 Stopping n8n...
Apr 08 07:28:16 at MessageEventBus.initialize (/app/code/node_modules/n8n/src/eventbus/message-event-bus/message-event-bus.ts:97:34)
Apr 08 07:28:16 at PostgresQueryRunner.query (/app/code/node_modules/src/driver/postgres/PostgresQueryRunner.ts:331:19)
Apr 08 07:28:16 at SelectQueryBuilder.executeEntitiesAndRawResults (/app/code/node_modules/src/query-builder/SelectQueryBuilder.ts:3551:26)
Apr 08 07:28:16 at SelectQueryBuilder.getMany (/app/code/node_modules/src/query-builder/SelectQueryBuilder.ts:1760:25)
Apr 08 07:28:16 at SelectQueryBuilder.getRawAndEntities (/app/code/node_modules/src/query-builder/SelectQueryBuilder.ts:1670:29)
Apr 08 07:28:16 at SelectQueryBuilder.loadRawResults (/app/code/node_modules/src/query-builder/SelectQueryBuilder.ts:3805:25)
Apr 08 07:28:16 at Server.configure (/app/code/node_modules/n8n/src/server.ts:276:3)
Apr 08 07:28:16 :28:16Z at Server.start (/app/code/node_modules/n8n/src/abstract-server.ts:239:3)
Apr 08 07:28:16 at Server.start (/app/code/node_modules/n8n/src/server.ts:104:3)
Apr 08 07:28:16 at processTicksAndRejections (node:internal/process/task_queues:95:5)
Apr 08 07:28:22 box:tasks update 337: {"percent":30,"message":"Setting up addons"}
Apr 08 07:28:22 box:services setupAddons: Setting up ["localstorage","postgresql","sendmail"]
Apr 08 07:28:22 box:services setupAddons: setting up addon localstorage with options {}
Apr 08 07:28:22 box:services setupLocalStorage
Apr 08 07:28:22 box:shell services /usr/bin/sudo -S /home/yellowtent/box/src/scripts/mkdirvolume.sh /home/yellowtent/appsdata/d2ea15a8-ecaf-4ba8-b50a-15689c6f7604/data
Apr 08 07:28:22 box:services Setting up postgresql
Apr 08 07:28:22 box:services setupAddons: setting up addon postgresql with options {}
Apr 08 07:28:22 box:services Setting postgresql addon config to [{"name":"CLOUDRON_POSTGRESQL_URL","value":"postgres://userd2ea15a8ecaf4ba8b50a15689c6f7604:ee8802903e10d90e9235063aa999656f19ef8aa4e77631ba7f77cda2a83175c76bee7ebafdf4082460457fe099e3a444299cabccdbaef02e16e413180f59a7a1@postgresql/dbd2ea15a8ecaf4ba8b50a15689c6f7604"},{"name":"CLOUDRON_POSTGRESQL_USERNAME","value":"userd2ea15a8ecaf4ba8b50a15689c6f7604"},{"name":"CLOUDRON_POSTGRESQL_PASSWORD","value":"ee8802903e10d90e9235063aa999656f19ef8aa4e77631ba7f77cda2a83175c76bee7ebafdf4082460457fe099e3a444299cabccdbaef02e16e413180f59a7a1"},{"name":"CLOUDRON_POSTGRESQL_HOST","value":"postgresql"},{"name":"CLOUDRON_POSTGRESQL_PORT","value":"5432"},{"name":"CLOUDRON_POSTGRESQL_DATABASE","value":"dbd2ea15a8ecaf4ba8b50a15689c6f7604"}]
Apr 08 07:28:22 box:services Setting up SendMail
Apr 08 07:28:22 box:services setupAddons: setting up addon sendmail with options {"supportsDisplayName":true}
Apr 08 07:28:22 box:services Setting sendmail addon config to [{"name":"CLOUDRON_MAIL_SMTP_SERVER","value":"mail"},{"name":"CLOUDRON_MAIL_SMTP_PORT","value":"2525"},{"name":"CLOUDRON_MAIL_SMTPS_PORT","value":"2465"},{"name":"CLOUDRON_MAIL_STARTTLS_PORT","value":"2587"},{"name":"CLOUDRON_MAIL_SMTP_USERNAME","value":"n8n.app@iatendente.store"},{"name":"CLOUDRON_MAIL_SMTP_PASSWORD","value":"df847203cd30c68c237d7758543f89edeb38de3983523b3b"},{"name":"CLOUDRON_MAIL_FROM","value":"n8n.app@iatendente.store"},{"name":"CLOUDRON_MAIL_DOMAIN","value":"iatendente.store"},{"name":"CLOUDRON_MAIL_FROM_DISPLAY_NAME","value":""}]
Apr 08 07:28:22 box:tasks update 337: {"percent":60,"message":"Creating container"}
Apr 08 07:28:22 box:apptask createContainer: creating container
Apr 08 07:29:08 box:shell apptask /usr/bin/sudo -S /home/yellowtent/box/src/scripts/configurelogrotate.sh add d2ea15a8-ecaf-4ba8-b50a-15689c6f7604 /tmp/d2ea15a8-ecaf-4ba8-b50a-15689c6f7604.logrotate
Apr 08 07:29:08 box:apptask startApp: starting container
Apr 08 07:29:08 box:tasks update 337: {"percent":100,"message":"Done"}
Apr 08 07:29:08 box:taskworker Task took 53.568 seconds
Apr 08 07:29:08 box:tasks setCompleted - 337: {"result":null,"error":null}
Apr 08 07:29:08 box:tasks update 337: {"percent":100,"result":null,"error":null}
Apr 08 07:29:08 Repair mode. Use the webterminal or cloudron exec to repair. Sleeping
Apr 08 07:29:10 => Healtheck error: Error: connect ECONNREFUSED 172.18.18.108:5678
Apr 08 07:29:20 => Healtheck error: Error: connect ECONNREFUSED 172.18.18.108:5678
Apr 08 07:29:30 => Healtheck error: Error: connect ECONNREFUSED 172.18.18.108:5678
Apr 08 07:29:40 => Healtheck error: Error: connect ECONNREFUSED 172.18.18.108:5678
Apr 08 07:29:50 => Healtheck error: Error: connect ECONNREFUSED 172.18.18.108:5678
Apr 08 07:30:00 => Healtheck error: Error: connect ECONNREFUSED 172.18.18.108:5678
Apr 08 07:30:10 => Healtheck error: Error: connect ECONNREFUSED 172.18.18.108:5678
Apr 08 07:30:20 => Healtheck error: Error: connect ECONNREFUSED 172.18.18.108:5678
Apr 08 07:30:30 => Healtheck error: Error: connect ECONNREFUSED 172.18.18.108:5678
Apr 08 07:30:40 => Healtheck error: Error: connect ECONNREFUSED 172.18.18.108:5678
Apr 08 07:30:50 => Healtheck error: Error: connect ECONNREFUSED 172.18.18.108:5678
Apr 08 07:30:54 box:taskworker Starting task 338. Logs are at /home/yellowtent/platformdata/logs/d2ea15a8-ecaf-4ba8-b50a-15689c6f7604/apptask.log
Apr 08 07:30:54 box:taskworker Running task of type app
Apr 08 07:30:54 box:apptask run: startTask installationState: pending_debug runState: running
Apr 08 07:30:54 box:tasks update 338: {"percent":10,"message":"Deleting old container"}
Apr 08 07:30:54 box:apptask deleteContainer: deleting app containers (app, scheduler)
Apr 08 07:30:54 box:shell apptask /usr/bin/sudo -S /home/yellowtent/box/src/scripts/configurelogrotate.sh remove d2ea15a8-ecaf-4ba8-b50a-15689c6f7604
Apr 08 07:31:09 box:tasks update 338: {"percent":30,"message":"Setting up addons"}
Apr 08 07:31:09 box:services setupAddons: Setting up ["localstorage","postgresql","sendmail"]
Apr 08 07:31:09 box:services setupAddons: setting up addon localstorage with options {}
Apr 08 07:31:09 box:services setupLocalStorage
Apr 08 07:31:09 box:shell services /usr/bin/sudo -S /home/yellowtent/box/src/scripts/mkdirvolume.sh /home/yellowtent/appsdata/d2ea15a8-ecaf-4ba8-b50a-15689c6f7604/data
Apr 08 07:31:09 box:services Setting up postgresql
Apr 08 07:31:09 box:services setupAddons: setting up addon postgresql with options {}
Apr 08 07:31:09 box:services Setting postgresql addon config to [{"name":"CLOUDRON_POSTGRESQL_URL","value":"postgres://userd2ea15a8ecaf4ba8b50a15689c6f7604:ee8802903e10d90e9235063aa999656f19ef8aa4e77631ba7f77cda2a83175c76bee7ebafdf4082460457fe099e3a444299cabccdbaef02e16e413180f59a7a1@postgresql/dbd2ea15a8ecaf4ba8b50a15689c6f7604"},{"name":"CLOUDRON_POSTGRESQL_USERNAME","value":"userd2ea15a8ecaf4ba8b50a15689c6f7604"},{"name":"CLOUDRON_POSTGRESQL_PASSWORD","value":"ee8802903e10d90e9235063aa999656f19ef8aa4e77631ba7f77cda2a83175c76bee7ebafdf4082460457fe099e3a444299cabccdbaef02e16e413180f59a7a1"},{"name":"CLOUDRON_POSTGRESQL_HOST","value":"postgresql"},{"name":"CLOUDRON_POSTGRESQL_PORT","value":"5432"},{"name":"CLOUDRON_POSTGRESQL_DATABASE","value":"dbd2ea15a8ecaf4ba8b50a15689c6f7604"}]
Apr 08 07:31:09 box:services Setting up SendMail
Apr 08 07:31:09 box:services setupAddons: setting up addon sendmail with options {"supportsDisplayName":true}
Apr 08 07:31:09 box:services Setting sendmail addon config to [{"name":"CLOUDRON_MAIL_SMTP_SERVER","value":"mail"},{"name":"CLOUDRON_MAIL_SMTP_PORT","value":"2525"},{"name":"CLOUDRON_MAIL_SMTPS_PORT","value":"2465"},{"name":"CLOUDRON_MAIL_STARTTLS_PORT","value":"2587"},{"name":"CLOUDRON_MAIL_SMTP_USERNAME","value":"n8n.app@iatendente.store"},{"name":"CLOUDRON_MAIL_SMTP_PASSWORD","value":"df847203cd30c68c237d7758543f89edeb38de3983523b3b"},{"name":"CLOUDRON_MAIL_FROM","value":"n8n.app@iatendente.store"},{"name":"CLOUDRON_MAIL_DOMAIN","value":"iatendente.store"},{"name":"CLOUDRON_MAIL_FROM_DISPLAY_NAME","value":""}]
Apr 08 07:31:09 box:tasks update 338: {"percent":60,"message":"Creating container"}
Apr 08 07:31:09 box:apptask createContainer: creating container
Apr 08 07:31:54 box:shell apptask /usr/bin/sudo -S /home/yellowtent/box/src/scripts/configurelogrotate.sh add d2ea15a8-ecaf-4ba8-b50a-15689c6f7604 /tmp/d2ea15a8-ecaf-4ba8-b50a-15689c6f7604.logrotate
Apr 08 07:31:54 box:apptask startApp: starting container
Apr 08 07:31:54 box:tasks update 338: {"percent":100,"message":"Done"}
Apr 08 07:31:54 box:tasks setCompleted - 338: {"result":null,"error":null}
Apr 08 07:31:54 box:tasks update 338: {"percent":100,"result":null,"error":null}
Apr 08 07:31:54 box:taskworker Task took 60.565 seconds
Apr 08 07:31:54 ==> Ensure directories
Apr 08 07:31:54 ==> Setting permissions
Apr 08 07:31:55 ==> Starting N8N
Apr 08 07:31:57 User settings loaded from: /app/data/user/.n8n/config
Apr 08 07:31:59 Initializing n8n process
Apr 08 07:32:00 => Healtheck error: Error: connect ECONNREFUSED 172.18.18.108:5678
Apr 08 07:32:00 n8n ready on 0.0.0.0, port 5678
Apr 08 07:32:01 n8n Task Broker ready on 127.0.0.1, port 5679
Apr 08 07:32:05 2025-04-08T10:32:05Z
Apr 08 07:32:05 2025-04-08T10:32:05Z
Apr 08 07:32:05 Editor is now accessible via:
Apr 08 07:32:05 Press "o" to open in Browser.
Apr 08 07:32:05 Registered runner "JS Task Runner" (0FZmlem3fkCmoGMnqYQcY)
Apr 08 07:32:05 Version: 1.85.4
Apr 08 07:32:05 https://n8n.iatendente.store
Apr 08 07:32:08 box:taskworker Starting task 339. Logs are at /home/yellowtent/platformdata/logs/d2ea15a8-ecaf-4ba8-b50a-15689c6f7604/apptask.log
Apr 08 07:32:08 box:taskworker Running task of type app
Apr 08 07:32:08 box:apptask run: startTask installationState: pending_restart runState: running
Apr 08 07:32:08 box:tasks update 339: {"percent":10,"message":"Starting app services"}
Apr 08 07:32:08 box:tasks update 339: {"percent":20,"message":"Restarting container"}
Apr 08 07:32:08 box:tasks update 339: {"percent":80,"message":"Configuring reverse proxy"}
Apr 08 07:32:08 2025-04-08T10:32:08Z
Apr 08 07:32:08 ==> Ensure directories
Apr 08 07:32:08 ==> Setting permissions
Apr 08 07:32:08 Received SIGTERM. Shutting down...
Apr 08 07:32:08 Stopping n8n...
Apr 08 07:32:08 [Task Runner]: Received SIGTERM signal, shutting down...
Apr 08 07:32:08 [Task Runner]: Task runner stopped
Apr 08 07:32:09 box:shell reverseproxy: openssl x509 -noout -subject -issuer
Apr 08 07:32:09 box:reverseproxy providerMatches: subject=CN = n8n.iatendente.store domain=n8n.iatendente.store issuer=C = US, O = Let's Encrypt, CN = E6 wildcard=false/false prod=true/true issuerMismatch=false wildcardMismatch=false match=true
Apr 08 07:32:09 box:shell reverseproxy: openssl x509 -startdate -enddate -subject -noout
Apr 08 07:32:09 box:reverseproxy expiryDate: subject=CN = n8n.iatendente.store notBefore=Feb 25 11:52:53 2025 GMT notAfter=May 26 11:52:52 2025 GMT daysLeft=48.05605135416667
Apr 08 07:32:09 box:reverseproxy needsRenewal: false. force: false
Apr 08 07:32:09 box:reverseproxy ensureCertificate: n8n.iatendente.store acme cert exists and is up to date
Apr 08 07:32:09 box:shell reverseproxy: openssl x509 -in /home/yellowtent/platformdata/nginx/cert/n8n.iatendente.store.cert -noout -ocsp_uri
Apr 08 07:32:09 box:reverseproxy writeAppLocationNginxConfig: writing config for "n8n.iatendente.store" to /home/yellowtent/platformdata/nginx/applications/d2ea15a8-ecaf-4ba8-b50a-15689c6f7604/n8n.iatendente.store.conf with options {"sourceDir":"/home/yellowtent/box","vhost":"n8n.iatendente.store","hasIPv6":true,"ip":"172.18.18.108","port":5678,"endpoint":"app","redirectTo":null,"certFilePath":"/home/yellowtent/platformdata/nginx/cert/n8n.iatendente.store.cert","keyFilePath":"/home/yellowtent/platformdata/nginx/cert/n8n.iatendente.store.key","robotsTxtQuoted":null,"cspQuoted":null,"hideHeaders":[],"proxyAuth":{"enabled":false,"id":"d2ea15a8-ecaf-4ba8-b50a-15689c6f7604","location":"/"},"upstreamUri":"","ocsp":true,"hstsPreload":false}
Apr 08 07:32:09 box:shell reverseproxy /usr/bin/sudo -S /home/yellowtent/box/src/scripts/restartservice.sh nginx
Apr 08 07:32:09 box:shell 2025/04/08 10:32:09 [notice] 3765#3765: signal process started
Apr 08 07:32:09 box:tasks update 339: {"percent":100,"message":"Done"}
Apr 08 07:32:09 box:taskworker Task took 0.782 seconds
Apr 08 07:32:09 box:tasks setCompleted - 339: {"result":null,"error":null}
Apr 08 07:32:09 box:tasks update 339: {"percent":100,"result":null,"error":null}
Apr 08 07:32:09 ==> Starting N8N
Apr 08 07:32:10 => Healtheck error: Error: connect ECONNREFUSED 172.18.18.108:5678
Apr 08 07:32:11 User settings loaded from: /app/data/user/.n8n/config
Apr 08 07:32:12 Initializing n8n process
Apr 08 07:32:13 n8n ready on 0.0.0.0, port 5678
Apr 08 07:32:15 n8n Task Broker ready on 127.0.0.1, port 5679
Apr 08 07:32:18 2025-04-08T10:32:18Z
Apr 08 07:32:18 2025-04-08T10:32:18Z
Apr 08 07:32:18 Editor is now accessible via:
Apr 08 07:32:18 Press "o" to open in Browser.
Apr 08 07:32:18 Version: 1.85.4
Apr 08 07:32:18 https://n8n.iatendente.store
Apr 08 07:32:19 Registered runner "JS Task Runner" (pZ21XjuS6P4BRjG9JDpbE)
Apr 08 07:36:00 box:taskworker Starting task 340. Logs are at /home/yellowtent/platformdata/logs/d2ea15a8-ecaf-4ba8-b50a-15689c6f7604/apptask.log
Apr 08 07:36:00 box:taskworker Running task of type app
Apr 08 07:36:00 box:apptask run: startTask installationState: pending_restart runState: running
Apr 08 07:36:00 box:tasks update 340: {"percent":10,"message":"Starting app services"}
Apr 08 07:36:00 box:tasks update 340: {"percent":20,"message":"Restarting container"}
Apr 08 07:36:00 box:tasks update 340: {"percent":80,"message":"Configuring reverse proxy"}
Apr 08 07:36:00 box:shell reverseproxy: openssl x509 -noout -subject -issuer
Apr 08 07:36:00 2025-04-08T10:36:00Z
Apr 08 07:36:00 ==> Ensure directories
Apr 08 07:36:00 ==> Setting permissions
Apr 08 07:36:00 Received SIGTERM. Shutting down...
Apr 08 07:36:00 Stopping n8n...
Apr 08 07:36:00 [Task Runner]: Received SIGTERM signal, shutting down...
Apr 08 07:36:00 [Task Runner]: Task runner stopped
Apr 08 07:36:01 box:reverseproxy providerMatches: subject=CN = n8n.iatendente.store domain=n8n.iatendente.store issuer=C = US, O = Let's Encrypt, CN = E6 wildcard=false/false prod=true/true issuerMismatch=false wildcardMismatch=false match=true
Apr 08 07:36:01 box:shell reverseproxy: openssl x509 -startdate -enddate -subject -noout
Apr 08 07:36:01 box:reverseproxy ensureCertificate: n8n.iatendente.store acme cert exists and is up to date
Apr 08 07:36:01 box:reverseproxy expiryDate: subject=CN = n8n.iatendente.store notBefore=Feb 25 11:52:53 2025 GMT notAfter=May 26 11:52:52 2025 GMT daysLeft=48.053367349537034
Apr 08 07:36:01 box:reverseproxy needsRenewal: false. force: false
Apr 08 07:36:01 box:shell reverseproxy: openssl x509 -in /home/yellowtent/platformdata/nginx/cert/n8n.iatendente.store.cert -noout -ocsp_uri
Apr 08 07:36:01 box:reverseproxy writeAppLocationNginxConfig: writing config for "n8n.iatendente.store" to /home/yellowtent/platformdata/nginx/applications/d2ea15a8-ecaf-4ba8-b50a-15689c6f7604/n8n.iatendente.store.conf with options {"sourceDir":"/home/yellowtent/box","vhost":"n8n.iatendente.store","hasIPv6":true,"ip":"172.18.18.108","port":5678,"endpoint":"app","redirectTo":null,"certFilePath":"/home/yellowtent/platformdata/nginx/cert/n8n.iatendente.store.cert","keyFilePath":"/home/yellowtent/platformdata/nginx/cert/n8n.iatendente.store.key","robotsTxtQuoted":null,"cspQuoted":null,"hideHeaders":[],"proxyAuth":{"enabled":false,"id":"d2ea15a8-ecaf-4ba8-b50a-15689c6f7604","location":"/"},"upstreamUri":"","ocsp":true,"hstsPreload":false}
Apr 08 07:36:01 box:shell reverseproxy /usr/bin/sudo -S /home/yellowtent/box/src/scripts/restartservice.sh nginx
Apr 08 07:36:01 box:shell 2025/04/08 10:36:01 [notice] 4148#4148: signal process started
Apr 08 07:36:01 box:tasks update 340: {"percent":100,"message":"Done"}
Apr 08 07:36:01 box:taskworker Task took 0.644 seconds
Apr 08 07:36:01 box:tasks setCompleted - 340: {"result":null,"error":null}
Apr 08 07:36:01 box:tasks update 340: {"percent":100,"result":null,"error":null}
Apr 08 07:36:01 ==> Starting N8N
Apr 08 07:36:03 User settings loaded from: /app/data/user/.n8n/config
Apr 08 07:36:05 Initializing n8n process
Apr 08 07:36:06 n8n ready on 0.0.0.0, port 5678
Apr 08 07:36:08 n8n Task Broker ready on 127.0.0.1, port 5679
Apr 08 07:36:11 2025-04-08T10:36:11Z
Apr 08 07:36:11 2025-04-08T10:36:11Z
Apr 08 07:36:11 Editor is now accessible via:
Apr 08 07:36:11 Press "o" to open in Browser.
Apr 08 07:36:11 Registered runner "JS Task Runner" (cvIZgqRxyMb0rtyMvOtQi)
Apr 08 07:36:11 Version: 1.85.4
Apr 08 07:36:11 https://n8n.iatendente.store

[BrutalBirdie]

Please use code brackets to format your text to make it more readable.

e.g.

CODE

[MatheusMarzari]

@BrutalBirdie Unfortunately, I'm new to using the platform and I don't know how to get this information, but in n8n I can't even see my other workflows or create new ones, and I can't create my credentials.

[BrutalBirdie]

Okay, I will try to assist you along the way.

Here you can find detailed information about Cloudron Services => https://docs.cloudron.io/services/ and how to get the logs.

The output from:

cloudron-support --troubleshoot

Is the troubleshooting-tool which exists on the server itself.

My last request was the /home/yellowtent/platformdata/logs/box.log file which exists on the server itself.
If you have root access via ssh you can simply run:

rsync -avrlP root@MY.DOMAIN.TLD:/home/yellowtent/platformdata/logs/box.log ~/Downloads/box.log

This way the box.log will get saved in /home/$USER/Downloads/box.log

---

Please read the provided documentation links, they will assist you now and in the future.
If you got any questions back, I am happy to help.

[MatheusMarzari]

@BrutalBirdie I tried to do cloudron-support --troubleshoot but it's not working, the gpt chat says the problem is that port 22 is closed, I don't know what to do anymore.

[MatheusMarzari]

@BrutalBirdie If I uninstall n8n on cloudron and install it again, will it go back to normal?
I tried to install 2 n8ns at the same time but the second one didn't finish installing and gave an error.

[BrutalBirdie]

iatendente.store is not your Cloudron.
iatendente.store has the following A DNS-Records:

dig A iatendente.store +short
76.223.105.230
13.248.243.5

Your Cloudron is my.iatendente.store:

dig A my.iatendente.store +short
149.28.96.164

so it should be:

ssh root@my.iatendente.store

Extra info, might be usefull going further.
You are running Cloudron Version 8.3.1:

curl https://my.iatendente.store/api/v1/cloudron/status
{
"version": "8.3.1"
}

[scooke]

[BrutalBirdie]

@MatheusMarzari said in I turned off cloudron and turned it on again and my workflows disappeared and now I can no longer use n8n:

If I uninstall n8n on cloudron and install it again, will it go back to normal?

You should try to restore from a backup.
But since you wrote the following:

@MatheusMarzari said in I turned off cloudron and turned it on again and my workflows disappeared and now I can no longer use n8n:

've tried using old backups but it didn't work.

I assume, it did not work.

---

Since your cmd says "Prompt de Comando" I assume you are a naitive spanish speaker.
Might it be better for your understanding if we continue in spanish?

///

Como tu cmd dice «Prompt de Comando» asumo que eres un hablante nativo de español.
¿Podría ser mejor para su comprensión si continuamos en español?

[timconsidine]

@BrutalBirdie said in I turned off cloudron and turned it on again and my workflows disappeared and now I can no longer use n8n:

if we continue in spanish

wow - cloudron forum knows no bounds