Cloudron makes it easy to run web apps like WordPress, Nextcloud, GitLab on your server. Find out more or install now.


    Cloudron Forum

    • Register
    • Login
    • Search
    • Categories
    • Recent
    • Tags
    • Popular

    Solved ESPO CRM not sending email.

    EspoCRM
    espocrm
    3
    6
    1360
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • R
      roofboard last edited by girish

      I am having an issue with ESPO crm, and cannot seem to find a solution anywhere. When I compose and attempt to send email from within ESPO CRM I get this error. “Error 500: Authenticated user crm.app cannot send mail as dave@arklabs.us”

      Note. When I log in as admin and send a test email crm.app can send a test email. Only user accounts outside of the default admin account (like mine) fail to send email.

      ![alt text]0_1527887814423_Screen Shot 2018-05-30 at 5.27.21 PM.png

      1 Reply Last reply Reply Quote 0
      • girish
        girish Staff last edited by

        @roofboard Right, this is because by default Cloudron does not allow apps to send email as anybody else i.e the crm app can only send email only as crm.app. In 2.3.1 release, there is a UI to disable this functionality. 2.3.1 is not released yet but we intend to push it out this weekend.

        0_1527890973158_9467bb42-87e7-44a6-83a4-920c2ccf7048-image.png

        1 Reply Last reply Reply Quote 0
        • girish
          girish Staff last edited by

          Also, the API is https://cloudron.io/developer/api/#set-mail-from-validation (just that there is no UI).

          marcusquinn 1 Reply Last reply Reply Quote 0
          • marcusquinn
            marcusquinn @girish last edited by

            @girish Also having a problem here:

            • Have looked through documentation, not found any answers.
            • The link above here must have moved.
            • Can't obviously find where the crm.app@example.com password is?

            We're not here for a long time - but we are here for a good time :)
            Jersey/UK
            Work & Ecommerce Advice: https://brandlight.org
            Personal & Software Tips: https://marcusquinn.com

            girish 1 Reply Last reply Reply Quote 0
            • girish
              girish Staff @marcusquinn last edited by

              @marcusquinn https://docs.cloudron.io/email/#disable-from-address-validation is the correct link now.

              Can you clarify what you mean by "Can't obviously find where the crm.app@example.com password is" ? The app is pre-configured to use the above mailbox to send mail. Are you looking for credentials to receive mail? Or are you looking to send mail as some other mail address than the configured Email (i.e the one in Email section of the app) ?

              marcusquinn 1 Reply Last reply Reply Quote 1
              • marcusquinn
                marcusquinn @girish last edited by

                @girish Figured it out, needed the password from environment variables but couldn't find any inspiration for that in the docs, so maybe there's a natural place for that to make it obvious?

                We're not here for a long time - but we are here for a good time :)
                Jersey/UK
                Work & Ecommerce Advice: https://brandlight.org
                Personal & Software Tips: https://marcusquinn.com

                1 Reply Last reply Reply Quote 1
                • First post
                  Last post
                Powered by NodeBB