Cloudron makes it easy to run web apps like WordPress, Nextcloud, GitLab on your server. Find out more or install now.


SOLVED Credit card expired

Support
billing
Log in to reply
  • M

    Hey, guys. So I have a basic cloudron paid plan, and had a few credit card issues. I can see my latest (still unpaid) invoice, and I've already changed my payment method to the new card. The problem is that I was unable to find a way to retry payment anywhere on the site.

    Can anyone help? Thanks!

    0
  • girish
    Staff

    @malvim The retry is done automatically by us. You will get a notification if the retry failed. I can see here that a payment from your did go through about a hour ago.

    0
  • nebulon
    Staff

    @malvim the payment already went through. Thanks for letting us know about the situation.

    0
  • M

    Hey, thanks guys!

    You might want to consider putting a message on the invoices page or somewhere else about this, to be more explicit. Anyway, thanks for your help (and for cloudron!), I'm glad to know it went through alright.

    Cheers!

    0