Credit card expired
malvim last edited by girish
Hey, guys. So I have a basic cloudron paid plan, and had a few credit card issues. I can see my latest (still unpaid) invoice, and I've already changed my payment method to the new card. The problem is that I was unable to find a way to retry payment anywhere on the site.
Can anyone help? Thanks!
girish last edited by
@malvim The retry is done automatically by us. You will get a notification if the retry failed. I can see here that a payment from your did go through about a hour ago.
nebulon last edited by
@malvim the payment already went through. Thanks for letting us know about the situation.
malvim last edited by
Hey, thanks guys!
You might want to consider putting a message on the invoices page or somewhere else about this, to be more explicit. Anyway, thanks for your help (and for cloudron!), I'm glad to know it went through alright.