I was contacted very shortly after asking.
both on this forum and by email.

but i was later on in weekend.

it seems solutions were handled this morning to solve my question.

support seems to be fast and fair
in a word efficient

thank you

No worries, I will cancel the subscription and refund.

We are currently busy with Cloudron v6 which does not yet include that feature, so not clear timeline yet.

@Hillside502 I was trying using my personal Halifax debit card, on a UK account. It was unclear if it's a problem with my card specifically or the bank...

The company I'm paying on behalf of has a bank account but no credit card, I'm not sure if it has a debit card, will find out.

It is until 31.12.2020 for Germany.

Hey, thanks guys!

You might want to consider putting a message on the invoices page or somewhere else about this, to be more explicit. Anyway, thanks for your help (and for cloudron!), I'm glad to know it went through alright.

Cheers!

@nebulon Thank you very much. Yes, the server was done for a while but now back online :).