Since upgrade to 9.0.6, backups take much longer

[ekevu123]

Since upgrading from Cloudron 9.0.5 to 9.0.6, daily backups take much longer than usual, between 2-6 times longer and this behaviour has been consistent since the upgrade 3 days ago. In one instance, the backup took about 22 hours, so it almost runs into the next backup. Before, the backup took between 5-7 hours.

Maybe there was a related change that could have caused this?

My setup:

• Netcup server running Ubuntu 24.04
• Hetzner Storage Box
• connection via sshfs
• format: tgz

[Dont-Worry]

I don't know if it is linked, but since the 5 of November, my daily backups failed every day. I've had to create a new S3 Bucket and now it works again.

[james]

Hello @ekevu123
Can you provide the backup logs of one of the latest backups that takes this long?

[ekevu123]

Yes, I can send them via e-mail. I have checked them just now, there doesn't seem to be any error, the issue is with the operations speed.

Of course, the issue could coincide with the storage provider, I just happened to see it started after upgrading.

[girish]

I have noticed this on my home server (which does not have a great CPU). The newer backup system adds integrity checks and depending on the CPU power and amount of data this will take more time. Can you tell us CPU info and the how much data you are backing up? If you can tell me how to get an equivalent server (i.e which exact model on netcup), I can test it out directly on that server type.

[ekevu123]

This is the server: RS 4000 G12
I have about 350 GB on the server.
Note that the time increase didn't happen with the upgrade to Cloudron 9, but only to 9.0.6. It was fine with 9.0.5 and before constantly, and backups take much longer each time since the upgrade.

[robi]

@girish Can you simply add another column to the backups page that keeps track of how long each backup ran? Would be very useful!

[girish]

@robi this info is there in Backup -> Info dialog (in the global backups). But just noticed it's missing in the App -> Backup -> Info dialog. Will add it there as well.

[robi]

@girish Oh, I would have never thought to look there. I think there are too many things hidden in the 3dots menus. I'd like to see the duration in the system backups list, we don't need the long form Date column there. Can we tighten that up?

[robi]

@girish what is the first column described by the file cabinet/box icon there? How is it sorting the list when clicked on? Should it even be there, or somewhere above the list?