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  1. Cloudron Forum
  2. Vaultwarden
  3. Vaultwarden fails to start after update – DB migration error (SSO)

Vaultwarden fails to start after update – DB migration error (SSO)

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  • S Offline
    S Offline
    sangemaru
    wrote last edited by
    #16

    Description

    Aplication not responding. Investigated logs show database migration error.

    Steps to reproduce

    Vaultwarden App updated to 1.23.0

    Logs

    2025-12-30T08:56:20Z /--------------------------------------------------------------------\
    2025-12-30T08:56:20Z 0: vaultwarden::init_logging::{{closure}}
    2025-12-30T08:56:20Z 10: std::sys::backtrace::__rust_begin_short_backtrace
    2025-12-30T08:56:20Z 11: main
    2025-12-30T08:56:20Z 12: <unknown>
    2025-12-30T08:56:20Z 13: __libc_start_main
    2025-12-30T08:56:20Z 14: _start
    2025-12-30T08:56:20Z 1: std::panicking::panic_with_hook
    2025-12-30T08:56:20Z 2: std::panicking::panic_handler::{{closure}}
    2025-12-30T08:56:20Z 3: std::sys::backtrace::__rust_end_short_backtrace
    2025-12-30T08:56:20Z 4: __rustc::rust_begin_unwind
    2025-12-30T08:56:20Z 5: core::panicking::panic_fmt
    2025-12-30T08:56:20Z 6: core::result::unwrap_failed
    2025-12-30T08:56:20Z 7: vaultwarden::db::DbPool::from_config
    2025-12-30T08:56:20Z 8: vaultwarden::main::{{closure}}
    2025-12-30T08:56:20Z 9: vaultwarden::main
    2025-12-30T08:56:20Z => Exporting env vars expected by Vaultwarden
    2025-12-30T08:56:20Z => Starting Bitwarden
    2025-12-30T08:56:20Z Please generate a secure Argon2 PHC string by using `vaultwarden hash` or `argon2`.
    2025-12-30T08:56:20Z See: https://github.com/dani-garcia/vaultwarden/wiki/Enabling-admin-page#secure-the-admin_token
    2025-12-30T08:56:20Z [2025-12-30 08:56:20.876][panic][ERROR] thread 'main' panicked at 'Error running migrations: QueryError(DieselMigrationName { name: "2024-03-06-170000_add_sso_users", version: MigrationVersion("20240306170000") }, DatabaseError(Unknown, "Referencing column 'user_uuid' and referenced column 'uuid' in foreign key constraint 'sso_users_ibfk_1' are incompatible."))': src/db/mod.rs:505
    

    Troubleshooting Already Performed

    Restored 1.22.2 application Backup restored functionality

    System Details

    Generate Diagnostics Data

    Diagnostic Data sent to support@cloudron.io

    Cloudron Version

    9.0.15
    

    Ubuntu Version

    Distributor ID:	Ubuntu
    Description:	Ubuntu 24.04.3 LTS
    Release:	24.04
    Codename:	noble
    

    Cloudron installation method

    • Manual with ./cloudron-setup

    Output of cloudron-support --troubleshoot

    Vendor: netcup Product: KVM Server
    Linux: 6.8.0-90-generic
    Ubuntu: noble 24.04
    Execution environment: kvm
    Processor: AMD EPYC 9645 96-Core Processor
    BIOS pc-i440fx-9.2  CPU @ 2.0GHz x 8
    RAM: 16370004KB
    Disk: /dev/vda1       425G
    [OK]	node version is correct
    [OK]	IPv6 is enabled and public IPv6 address is working
    [OK]	docker is running
    [OK]	docker version is correct
    [OK]	MySQL is running
    [OK]	nginx is running
    [OK]	dashboard cert is valid
    [OK]	dashboard is reachable via loopback
    [OK]	No pending database migrations
    [OK]	Service 'mysql' is running and healthy
    [OK]	Service 'postgresql' is running and healthy
    [OK]	Service 'mongodb' is running and healthy
    [OK]	Service 'mail' is running and healthy
    [OK]	Service 'graphite' is running and healthy
    [OK]	Service 'sftp' is running and healthy
    [OK]	box v9.0.15 is running
    [OK]	netplan is good
    [OK]	DNS is resolving via systemd-resolved
    [OK]	Dashboard is reachable via domain name
    [WARN]	Domain serenichron.agency expiry check skipped because whois does not have this information
    [OK]	unbound is running
    
    1 Reply Last reply
    1
    • fbartelsF Offline
      fbartelsF Offline
      fbartels
      App Dev
      wrote last edited by
      #17

      This has been reported along with a potential fix in https://forum.cloudron.io/topic/14812/vaultwarden-fails-to-start-after-update-db-migration-error-sso

      1 Reply Last reply
      2
      • fbartelsF fbartels referenced this topic
      • jadudmJ Offline
        jadudmJ Offline
        jadudm
        wrote last edited by
        #18

        The fix that @inibudi posted worked for me.

        I use Cloudron on a DXP2800 NAS w/ 8TB in ZFS RAID1

        1 Reply Last reply
        3
        • archosA archos

          After updating the Vaultwarden app on Cloudron, the application never reaches the Running state and gets stuck in a start / restart loop.

          The app logs show the following error:

          Dec 29 18:21:11 9: vaultwarden::main
          Dec 29 18:21:11 [2025-12-29 17:21:11.256][panic][ERROR] thread 'main' panicked at 'Error running migrations: QueryError(DieselMigrationName { name: "2024-03-06-170000_add_sso_users", version: MigrationVersion("20240306170000") }, DatabaseError(Unknown, "Referencing column 'user_uuid' and referenced column 'uuid' in foreign key constraint 'sso_users_ibfk_1' are incompatible."))': src/db/mod.rs:505
          Dec 29 18:21:11 [INFO] Using saved config from `/app/data/config.json` for configuration.
          Dec 29 18:21:11 [WARNING] Please use the admin panel to make changes to them:
          Dec 29 18:21:11 [WARNING] SIGNUPS_ALLOWED, INVITATIONS_ALLOWED, YUBICO_CLIENT_ID, YUBICO_SECRET_KEY
          Dec 29 18:21:11 [WARNING] The following environment variables are being overridden by the config.json file.
          Dec 29 18:21:14 2025-12-29T18:21:14+01:00
          Dec 29 18:21:14 2025-12-29T18:21:14+01:00
          Dec 29 18:21:14 2025-12-29T18:21:14+01:00
          Dec 29 18:21:14 2025-12-29T18:21:14+01:00
          Dec 29 18:21:14 /--------------------------------------------------------------------\
          Dec 29 18:21:14 0: vaultwarden::init_logging::{{closure}}
          Dec 29 18:21:14 10: std::sys::backtrace::__rust_begin_short_backtrace
          Dec 29 18:21:14 11: main
          Dec 29 18:21:14 12: <unknown>
          Dec 29 18:21:14 13: __libc_start_main
          Dec 29 18:21:14 14: _start
          Dec 29 18:21:14 1: std::panicking::panic_with_hook
          Dec 29 18:21:14 2: std::panicking::panic_handler::{{closure}}
          Dec 29 18:21:14 3: std::sys::backtrace::__rust_end_short_backtrace
          

          It looks like the migration related to SSO fails, but I’m not sure what the correct or recommended way to handle this situation is.

          Has anyone encountered this issue?
          Is there a supported way to fix this without manually modifying the database?

          Thanks for any pointers.

          jdaviescoatesJ Online
          jdaviescoatesJ Online
          jdaviescoates
          wrote last edited by
          #19

          @archos said in Vaultwarden fails to start after update – DB migration error (SSO):

          After updating the Vaultwarden app on Cloudron

          From/ to which version?

          I use Cloudron with Gandi & Hetzner

          jamesJ 1 Reply Last reply
          0
          • jdaviescoatesJ jdaviescoates

            @archos said in Vaultwarden fails to start after update – DB migration error (SSO):

            After updating the Vaultwarden app on Cloudron

            From/ to which version?

            jamesJ Offline
            jamesJ Offline
            james
            Staff
            wrote last edited by
            #20

            Hello @jdaviescoates
            From version Cloudron package version 1.22.2 => Vaultwarden Version 1.34.3 to Cloudron package version 1.23.0 => Vaultwarden Version 1.35.0

            jdaviescoatesJ 1 Reply Last reply
            1
            • jamesJ james has marked this topic as solved
            • jamesJ james

              Hello @jdaviescoates
              From version Cloudron package version 1.22.2 => Vaultwarden Version 1.34.3 to Cloudron package version 1.23.0 => Vaultwarden Version 1.35.0

              jdaviescoatesJ Online
              jdaviescoatesJ Online
              jdaviescoates
              wrote last edited by
              #21

              @james OK, thanks. Looks like that is the pending update I have. Is there anyway to avoid having to do the fix above post update? Might another Cloudron package be released that has the fix?

              I use Cloudron with Gandi & Hetzner

              jamesJ 1 Reply Last reply
              0
              • M Offline
                M Offline
                mazarian
                wrote last edited by
                #22

                Thank you! This saved me a lot of time and fixed the issue. I followed your steps and appreciated the ChatGPT workaround. 🙂

                1 Reply Last reply
                2
                • jdaviescoatesJ jdaviescoates

                  @james OK, thanks. Looks like that is the pending update I have. Is there anyway to avoid having to do the fix above post update? Might another Cloudron package be released that has the fix?

                  jamesJ Offline
                  jamesJ Offline
                  james
                  Staff
                  wrote last edited by
                  #23

                  Hello @jdaviescoates

                  @jdaviescoates said in Vaultwarden fails to start after update – DB migration error (SSO):

                  Might another Cloudron package be released that has the fix?

                  A fresh Vaultwarden installation will not have this issue.
                  About including a fix within the package.
                  We will have to look into it.

                  1 Reply Last reply
                  0
                  • jamesJ Offline
                    jamesJ Offline
                    james
                    Staff
                    wrote last edited by
                    #24

                    Hello @vaultwarden users

                    Since users have voiced their concerns about manually editing the database I have created a bash script that does it for you.
                    Please follow these steps if you have this issue:

                    1. create an app backup of your @vaultwarden Cloudron app
                    2. put the erroring @vaultwarden app in recovery mode
                    3. open the File Manager of your @vaultwarden app and create a fix_db.sh file
                    4. copy and paste the following script into the just created fix_db.sh file:
                      #!/bin/bash
                      
                      echo "=> Checking if DEFAULT_CHARACTER_SET_NAME and DEFAULT_COLLATION_NAME are set to utf8mb4 and utf8mb4_unicode_ci"
                      
                      CURRENT_DEFAULT_CHARACTER_SET_NAME=$(mysql --silent --skip-column-names --user=${CLOUDRON_MYSQL_USERNAME} --password=${CLOUDRON_MYSQL_PASSWORD} --host=${CLOUDRON_MYSQL_HOST} ${CLOUDRON_MYSQL_DATABASE} -e "SELECT DEFAULT_CHARACTER_SET_NAME FROM information_schema.SCHEMATA WHERE SCHEMA_NAME = '${CLOUDRON_MYSQL_DATABASE}';" 2>/dev/null)
                      CURRENT_DEFAULT_COLLATION_NAME=$(mysql --silent --skip-column-names --user=${CLOUDRON_MYSQL_USERNAME} --password=${CLOUDRON_MYSQL_PASSWORD} --host=${CLOUDRON_MYSQL_HOST} ${CLOUDRON_MYSQL_DATABASE} -e "SELECT DEFAULT_COLLATION_NAME FROM information_schema.SCHEMATA WHERE SCHEMA_NAME = '${CLOUDRON_MYSQL_DATABASE}';" 2>/dev/null)
                      FIX_NEEDED=0
                      
                      if [ "${CURRENT_DEFAULT_CHARACTER_SET_NAME}" != "utf8mb4" ] || [ "${CURRENT_DEFAULT_COLLATION_NAME}" != "utf8mb4_unicode_ci" ]; then
                          echo "=> DEFAULT_CHARACTER_SET_NAME or DEFAULT_COLLATION_NAME is not set to utf8mb4 or utf8mb4_unicode_ci."
                          echo "==> Current values are: DEFAULT_CHARACTER_SET_NAME=${CURRENT_DEFAULT_CHARACTER_SET_NAME}, DEFAULT_COLLATION_NAME=${CURRENT_DEFAULT_COLLATION_NAME}"
                          FIX_NEEDED=1
                      else
                          echo "=> DEFAULT_CHARACTER_SET_NAME is ${CURRENT_DEFAULT_CHARACTER_SET_NAME} and DEFAULT_COLLATION_NAME is ${CURRENT_DEFAULT_COLLATION_NAME}"
                          echo "=> Nothing to do - quitting."
                          FIX_NEEDED=0
                          exit 0
                      fi
                      
                      if [ ${FIX_NEEDED} -eq 1 ]; then
                          read -p "Have you created a backup of your Cloudron Vaultwarden app? (y/N): " yn
                          case $yn in
                              [Yy]* )
                                  echo "=> Setting database character set and collation to utf8mb4 and utf8mb4_unicode_ci."
                                  mysql --user=${CLOUDRON_MYSQL_USERNAME} --password=${CLOUDRON_MYSQL_PASSWORD} --host=${CLOUDRON_MYSQL_HOST} ${CLOUDRON_MYSQL_DATABASE} -e "ALTER DATABASE \`${CLOUDRON_MYSQL_DATABASE}\` CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci;" 2>/dev/null
                                  echo "=> Converting all tables to character set utf8mb4 and collation utf8mb4_unicode_ci."
                                  mysql --silent --skip-column-names \
                        --user="${CLOUDRON_MYSQL_USERNAME}" \
                        --password="${CLOUDRON_MYSQL_PASSWORD}" \
                        --host="${CLOUDRON_MYSQL_HOST}" \
                        "${CLOUDRON_MYSQL_DATABASE}" \
                        -e "SELECT CONCAT('ALTER TABLE \`', TABLE_NAME,'\` CONVERT TO CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci;') AS CharSetConvert FROM INFORMATION_SCHEMA.TABLES WHERE TABLE_SCHEMA='${CLOUDRON_MYSQL_DATABASE}' AND TABLE_TYPE=\"BASE TABLE\";" 2>/dev/null | while read -r sql_command; do
                                      echo "==> Executing: ${sql_command}"
                                      mysql --user=${CLOUDRON_MYSQL_USERNAME} --password=${CLOUDRON_MYSQL_PASSWORD} --host=${CLOUDRON_MYSQL_HOST} ${CLOUDRON_MYSQL_DATABASE} -e "SET foreign_key_checks=0; ${sql_command} SET foreign_key_checks=1;" 2>/dev/null
                                  done
                                  ;;
                              [Nn]* )
                                  echo "=> Please create a backup of your database before proceeding with the fix. Exiting."
                                  exit 1
                                  ;;
                              * )
                                  echo "=> Invalid response. Please answer with y or n. Exiting."
                                  exit 1
                                  ;;
                          esac
                      fi
                      
                    5. open the Web Terminal of your @vaultwarden Cloudron app
                    6. execute the following command:
                      bash /app/data/fix_db.sh
                      
                    7. Execute the following command to start @vaultwarden:
                      /app/pkg/start.sh
                      
                    8. Validate if your @vaultwarden is now working correctly
                    9. If validated working, you can delete the fix_db.sh file and disable the recovery mode of your @vaultwarden Cloudron app

                    If you run into any issues, copy the output of the terminal, post it here and restore your app from the backup created.

                    andreasduerenA 1 Reply Last reply
                    4
                    • E Offline
                      E Offline
                      ekevu123
                      wrote last edited by
                      #25

                      I confirm this works!

                      1 Reply Last reply
                      2
                      • jamesJ james

                        Hello @vaultwarden users

                        Since users have voiced their concerns about manually editing the database I have created a bash script that does it for you.
                        Please follow these steps if you have this issue:

                        1. create an app backup of your @vaultwarden Cloudron app
                        2. put the erroring @vaultwarden app in recovery mode
                        3. open the File Manager of your @vaultwarden app and create a fix_db.sh file
                        4. copy and paste the following script into the just created fix_db.sh file:
                          #!/bin/bash
                          
                          echo "=> Checking if DEFAULT_CHARACTER_SET_NAME and DEFAULT_COLLATION_NAME are set to utf8mb4 and utf8mb4_unicode_ci"
                          
                          CURRENT_DEFAULT_CHARACTER_SET_NAME=$(mysql --silent --skip-column-names --user=${CLOUDRON_MYSQL_USERNAME} --password=${CLOUDRON_MYSQL_PASSWORD} --host=${CLOUDRON_MYSQL_HOST} ${CLOUDRON_MYSQL_DATABASE} -e "SELECT DEFAULT_CHARACTER_SET_NAME FROM information_schema.SCHEMATA WHERE SCHEMA_NAME = '${CLOUDRON_MYSQL_DATABASE}';" 2>/dev/null)
                          CURRENT_DEFAULT_COLLATION_NAME=$(mysql --silent --skip-column-names --user=${CLOUDRON_MYSQL_USERNAME} --password=${CLOUDRON_MYSQL_PASSWORD} --host=${CLOUDRON_MYSQL_HOST} ${CLOUDRON_MYSQL_DATABASE} -e "SELECT DEFAULT_COLLATION_NAME FROM information_schema.SCHEMATA WHERE SCHEMA_NAME = '${CLOUDRON_MYSQL_DATABASE}';" 2>/dev/null)
                          FIX_NEEDED=0
                          
                          if [ "${CURRENT_DEFAULT_CHARACTER_SET_NAME}" != "utf8mb4" ] || [ "${CURRENT_DEFAULT_COLLATION_NAME}" != "utf8mb4_unicode_ci" ]; then
                              echo "=> DEFAULT_CHARACTER_SET_NAME or DEFAULT_COLLATION_NAME is not set to utf8mb4 or utf8mb4_unicode_ci."
                              echo "==> Current values are: DEFAULT_CHARACTER_SET_NAME=${CURRENT_DEFAULT_CHARACTER_SET_NAME}, DEFAULT_COLLATION_NAME=${CURRENT_DEFAULT_COLLATION_NAME}"
                              FIX_NEEDED=1
                          else
                              echo "=> DEFAULT_CHARACTER_SET_NAME is ${CURRENT_DEFAULT_CHARACTER_SET_NAME} and DEFAULT_COLLATION_NAME is ${CURRENT_DEFAULT_COLLATION_NAME}"
                              echo "=> Nothing to do - quitting."
                              FIX_NEEDED=0
                              exit 0
                          fi
                          
                          if [ ${FIX_NEEDED} -eq 1 ]; then
                              read -p "Have you created a backup of your Cloudron Vaultwarden app? (y/N): " yn
                              case $yn in
                                  [Yy]* )
                                      echo "=> Setting database character set and collation to utf8mb4 and utf8mb4_unicode_ci."
                                      mysql --user=${CLOUDRON_MYSQL_USERNAME} --password=${CLOUDRON_MYSQL_PASSWORD} --host=${CLOUDRON_MYSQL_HOST} ${CLOUDRON_MYSQL_DATABASE} -e "ALTER DATABASE \`${CLOUDRON_MYSQL_DATABASE}\` CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci;" 2>/dev/null
                                      echo "=> Converting all tables to character set utf8mb4 and collation utf8mb4_unicode_ci."
                                      mysql --silent --skip-column-names \
                            --user="${CLOUDRON_MYSQL_USERNAME}" \
                            --password="${CLOUDRON_MYSQL_PASSWORD}" \
                            --host="${CLOUDRON_MYSQL_HOST}" \
                            "${CLOUDRON_MYSQL_DATABASE}" \
                            -e "SELECT CONCAT('ALTER TABLE \`', TABLE_NAME,'\` CONVERT TO CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci;') AS CharSetConvert FROM INFORMATION_SCHEMA.TABLES WHERE TABLE_SCHEMA='${CLOUDRON_MYSQL_DATABASE}' AND TABLE_TYPE=\"BASE TABLE\";" 2>/dev/null | while read -r sql_command; do
                                          echo "==> Executing: ${sql_command}"
                                          mysql --user=${CLOUDRON_MYSQL_USERNAME} --password=${CLOUDRON_MYSQL_PASSWORD} --host=${CLOUDRON_MYSQL_HOST} ${CLOUDRON_MYSQL_DATABASE} -e "SET foreign_key_checks=0; ${sql_command} SET foreign_key_checks=1;" 2>/dev/null
                                      done
                                      ;;
                                  [Nn]* )
                                      echo "=> Please create a backup of your database before proceeding with the fix. Exiting."
                                      exit 1
                                      ;;
                                  * )
                                      echo "=> Invalid response. Please answer with y or n. Exiting."
                                      exit 1
                                      ;;
                              esac
                          fi
                          
                        5. open the Web Terminal of your @vaultwarden Cloudron app
                        6. execute the following command:
                          bash /app/data/fix_db.sh
                          
                        7. Execute the following command to start @vaultwarden:
                          /app/pkg/start.sh
                          
                        8. Validate if your @vaultwarden is now working correctly
                        9. If validated working, you can delete the fix_db.sh file and disable the recovery mode of your @vaultwarden Cloudron app

                        If you run into any issues, copy the output of the terminal, post it here and restore your app from the backup created.

                        andreasduerenA Offline
                        andreasduerenA Offline
                        andreasdueren
                        wrote last edited by andreasdueren
                        #26

                        @james this won’t fix the issue of logging everyone out though I assume?

                        Edit: just saw the newest update.

                        1 Reply Last reply
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