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  1. Cloudron Forum
  2. Vaultwarden
  3. Vaultwarden fails to start after update – DB migration error (SSO)

Vaultwarden fails to start after update – DB migration error (SSO)

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  • jdaviescoatesJ jdaviescoates

    @james OK, thanks. Looks like that is the pending update I have. Is there anyway to avoid having to do the fix above post update? Might another Cloudron package be released that has the fix?

    jamesJ Offline
    jamesJ Offline
    james
    Staff
    wrote last edited by
    #23

    Hello @jdaviescoates

    @jdaviescoates said in Vaultwarden fails to start after update – DB migration error (SSO):

    Might another Cloudron package be released that has the fix?

    A fresh Vaultwarden installation will not have this issue.
    About including a fix within the package.
    We will have to look into it.

    1 Reply Last reply
    0
    • jamesJ Offline
      jamesJ Offline
      james
      Staff
      wrote last edited by
      #24

      Hello @vaultwarden users

      Since users have voiced their concerns about manually editing the database I have created a bash script that does it for you.
      Please follow these steps if you have this issue:

      1. create an app backup of your @vaultwarden Cloudron app
      2. put the erroring @vaultwarden app in recovery mode
      3. open the File Manager of your @vaultwarden app and create a fix_db.sh file
      4. copy and paste the following script into the just created fix_db.sh file:
        #!/bin/bash
        
        echo "=> Checking if DEFAULT_CHARACTER_SET_NAME and DEFAULT_COLLATION_NAME are set to utf8mb4 and utf8mb4_unicode_ci"
        
        CURRENT_DEFAULT_CHARACTER_SET_NAME=$(mysql --silent --skip-column-names --user=${CLOUDRON_MYSQL_USERNAME} --password=${CLOUDRON_MYSQL_PASSWORD} --host=${CLOUDRON_MYSQL_HOST} ${CLOUDRON_MYSQL_DATABASE} -e "SELECT DEFAULT_CHARACTER_SET_NAME FROM information_schema.SCHEMATA WHERE SCHEMA_NAME = '${CLOUDRON_MYSQL_DATABASE}';" 2>/dev/null)
        CURRENT_DEFAULT_COLLATION_NAME=$(mysql --silent --skip-column-names --user=${CLOUDRON_MYSQL_USERNAME} --password=${CLOUDRON_MYSQL_PASSWORD} --host=${CLOUDRON_MYSQL_HOST} ${CLOUDRON_MYSQL_DATABASE} -e "SELECT DEFAULT_COLLATION_NAME FROM information_schema.SCHEMATA WHERE SCHEMA_NAME = '${CLOUDRON_MYSQL_DATABASE}';" 2>/dev/null)
        FIX_NEEDED=0
        
        if [ "${CURRENT_DEFAULT_CHARACTER_SET_NAME}" != "utf8mb4" ] || [ "${CURRENT_DEFAULT_COLLATION_NAME}" != "utf8mb4_unicode_ci" ]; then
            echo "=> DEFAULT_CHARACTER_SET_NAME or DEFAULT_COLLATION_NAME is not set to utf8mb4 or utf8mb4_unicode_ci."
            echo "==> Current values are: DEFAULT_CHARACTER_SET_NAME=${CURRENT_DEFAULT_CHARACTER_SET_NAME}, DEFAULT_COLLATION_NAME=${CURRENT_DEFAULT_COLLATION_NAME}"
            FIX_NEEDED=1
        else
            echo "=> DEFAULT_CHARACTER_SET_NAME is ${CURRENT_DEFAULT_CHARACTER_SET_NAME} and DEFAULT_COLLATION_NAME is ${CURRENT_DEFAULT_COLLATION_NAME}"
            echo "=> Nothing to do - quitting."
            FIX_NEEDED=0
            exit 0
        fi
        
        if [ ${FIX_NEEDED} -eq 1 ]; then
            read -p "Have you created a backup of your Cloudron Vaultwarden app? (y/N): " yn
            case $yn in
                [Yy]* )
                    echo "=> Setting database character set and collation to utf8mb4 and utf8mb4_unicode_ci."
                    mysql --user=${CLOUDRON_MYSQL_USERNAME} --password=${CLOUDRON_MYSQL_PASSWORD} --host=${CLOUDRON_MYSQL_HOST} ${CLOUDRON_MYSQL_DATABASE} -e "ALTER DATABASE \`${CLOUDRON_MYSQL_DATABASE}\` CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci;" 2>/dev/null
                    echo "=> Converting all tables to character set utf8mb4 and collation utf8mb4_unicode_ci."
                    mysql --silent --skip-column-names \
          --user="${CLOUDRON_MYSQL_USERNAME}" \
          --password="${CLOUDRON_MYSQL_PASSWORD}" \
          --host="${CLOUDRON_MYSQL_HOST}" \
          "${CLOUDRON_MYSQL_DATABASE}" \
          -e "SELECT CONCAT('ALTER TABLE \`', TABLE_NAME,'\` CONVERT TO CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci;') AS CharSetConvert FROM INFORMATION_SCHEMA.TABLES WHERE TABLE_SCHEMA='${CLOUDRON_MYSQL_DATABASE}' AND TABLE_TYPE=\"BASE TABLE\";" 2>/dev/null | while read -r sql_command; do
                        echo "==> Executing: ${sql_command}"
                        mysql --user=${CLOUDRON_MYSQL_USERNAME} --password=${CLOUDRON_MYSQL_PASSWORD} --host=${CLOUDRON_MYSQL_HOST} ${CLOUDRON_MYSQL_DATABASE} -e "SET foreign_key_checks=0; ${sql_command} SET foreign_key_checks=1;" 2>/dev/null
                    done
                    ;;
                [Nn]* )
                    echo "=> Please create a backup of your database before proceeding with the fix. Exiting."
                    exit 1
                    ;;
                * )
                    echo "=> Invalid response. Please answer with y or n. Exiting."
                    exit 1
                    ;;
            esac
        fi
        
      5. open the Web Terminal of your @vaultwarden Cloudron app
      6. execute the following command:
        bash /app/data/fix_db.sh
        
      7. Execute the following command to start @vaultwarden:
        /app/pkg/start.sh
        
      8. Validate if your @vaultwarden is now working correctly
      9. If validated working, you can delete the fix_db.sh file and disable the recovery mode of your @vaultwarden Cloudron app

      If you run into any issues, copy the output of the terminal, post it here and restore your app from the backup created.

      andreasduerenA S GrienauerG 3 Replies Last reply
      8
      • E Offline
        E Offline
        ekevu123
        wrote last edited by
        #25

        I confirm this works!

        1 Reply Last reply
        3
        • jamesJ james

          Hello @vaultwarden users

          Since users have voiced their concerns about manually editing the database I have created a bash script that does it for you.
          Please follow these steps if you have this issue:

          1. create an app backup of your @vaultwarden Cloudron app
          2. put the erroring @vaultwarden app in recovery mode
          3. open the File Manager of your @vaultwarden app and create a fix_db.sh file
          4. copy and paste the following script into the just created fix_db.sh file:
            #!/bin/bash
            
            echo "=> Checking if DEFAULT_CHARACTER_SET_NAME and DEFAULT_COLLATION_NAME are set to utf8mb4 and utf8mb4_unicode_ci"
            
            CURRENT_DEFAULT_CHARACTER_SET_NAME=$(mysql --silent --skip-column-names --user=${CLOUDRON_MYSQL_USERNAME} --password=${CLOUDRON_MYSQL_PASSWORD} --host=${CLOUDRON_MYSQL_HOST} ${CLOUDRON_MYSQL_DATABASE} -e "SELECT DEFAULT_CHARACTER_SET_NAME FROM information_schema.SCHEMATA WHERE SCHEMA_NAME = '${CLOUDRON_MYSQL_DATABASE}';" 2>/dev/null)
            CURRENT_DEFAULT_COLLATION_NAME=$(mysql --silent --skip-column-names --user=${CLOUDRON_MYSQL_USERNAME} --password=${CLOUDRON_MYSQL_PASSWORD} --host=${CLOUDRON_MYSQL_HOST} ${CLOUDRON_MYSQL_DATABASE} -e "SELECT DEFAULT_COLLATION_NAME FROM information_schema.SCHEMATA WHERE SCHEMA_NAME = '${CLOUDRON_MYSQL_DATABASE}';" 2>/dev/null)
            FIX_NEEDED=0
            
            if [ "${CURRENT_DEFAULT_CHARACTER_SET_NAME}" != "utf8mb4" ] || [ "${CURRENT_DEFAULT_COLLATION_NAME}" != "utf8mb4_unicode_ci" ]; then
                echo "=> DEFAULT_CHARACTER_SET_NAME or DEFAULT_COLLATION_NAME is not set to utf8mb4 or utf8mb4_unicode_ci."
                echo "==> Current values are: DEFAULT_CHARACTER_SET_NAME=${CURRENT_DEFAULT_CHARACTER_SET_NAME}, DEFAULT_COLLATION_NAME=${CURRENT_DEFAULT_COLLATION_NAME}"
                FIX_NEEDED=1
            else
                echo "=> DEFAULT_CHARACTER_SET_NAME is ${CURRENT_DEFAULT_CHARACTER_SET_NAME} and DEFAULT_COLLATION_NAME is ${CURRENT_DEFAULT_COLLATION_NAME}"
                echo "=> Nothing to do - quitting."
                FIX_NEEDED=0
                exit 0
            fi
            
            if [ ${FIX_NEEDED} -eq 1 ]; then
                read -p "Have you created a backup of your Cloudron Vaultwarden app? (y/N): " yn
                case $yn in
                    [Yy]* )
                        echo "=> Setting database character set and collation to utf8mb4 and utf8mb4_unicode_ci."
                        mysql --user=${CLOUDRON_MYSQL_USERNAME} --password=${CLOUDRON_MYSQL_PASSWORD} --host=${CLOUDRON_MYSQL_HOST} ${CLOUDRON_MYSQL_DATABASE} -e "ALTER DATABASE \`${CLOUDRON_MYSQL_DATABASE}\` CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci;" 2>/dev/null
                        echo "=> Converting all tables to character set utf8mb4 and collation utf8mb4_unicode_ci."
                        mysql --silent --skip-column-names \
              --user="${CLOUDRON_MYSQL_USERNAME}" \
              --password="${CLOUDRON_MYSQL_PASSWORD}" \
              --host="${CLOUDRON_MYSQL_HOST}" \
              "${CLOUDRON_MYSQL_DATABASE}" \
              -e "SELECT CONCAT('ALTER TABLE \`', TABLE_NAME,'\` CONVERT TO CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci;') AS CharSetConvert FROM INFORMATION_SCHEMA.TABLES WHERE TABLE_SCHEMA='${CLOUDRON_MYSQL_DATABASE}' AND TABLE_TYPE=\"BASE TABLE\";" 2>/dev/null | while read -r sql_command; do
                            echo "==> Executing: ${sql_command}"
                            mysql --user=${CLOUDRON_MYSQL_USERNAME} --password=${CLOUDRON_MYSQL_PASSWORD} --host=${CLOUDRON_MYSQL_HOST} ${CLOUDRON_MYSQL_DATABASE} -e "SET foreign_key_checks=0; ${sql_command} SET foreign_key_checks=1;" 2>/dev/null
                        done
                        ;;
                    [Nn]* )
                        echo "=> Please create a backup of your database before proceeding with the fix. Exiting."
                        exit 1
                        ;;
                    * )
                        echo "=> Invalid response. Please answer with y or n. Exiting."
                        exit 1
                        ;;
                esac
            fi
            
          5. open the Web Terminal of your @vaultwarden Cloudron app
          6. execute the following command:
            bash /app/data/fix_db.sh
            
          7. Execute the following command to start @vaultwarden:
            /app/pkg/start.sh
            
          8. Validate if your @vaultwarden is now working correctly
          9. If validated working, you can delete the fix_db.sh file and disable the recovery mode of your @vaultwarden Cloudron app

          If you run into any issues, copy the output of the terminal, post it here and restore your app from the backup created.

          andreasduerenA Offline
          andreasduerenA Offline
          andreasdueren
          wrote last edited by andreasdueren
          #26

          @james this won’t fix the issue of logging everyone out though I assume?

          Edit: just saw the newest update.

          1 Reply Last reply
          2
          • jamesJ james

            Hello @vaultwarden users

            Since users have voiced their concerns about manually editing the database I have created a bash script that does it for you.
            Please follow these steps if you have this issue:

            1. create an app backup of your @vaultwarden Cloudron app
            2. put the erroring @vaultwarden app in recovery mode
            3. open the File Manager of your @vaultwarden app and create a fix_db.sh file
            4. copy and paste the following script into the just created fix_db.sh file:
              #!/bin/bash
              
              echo "=> Checking if DEFAULT_CHARACTER_SET_NAME and DEFAULT_COLLATION_NAME are set to utf8mb4 and utf8mb4_unicode_ci"
              
              CURRENT_DEFAULT_CHARACTER_SET_NAME=$(mysql --silent --skip-column-names --user=${CLOUDRON_MYSQL_USERNAME} --password=${CLOUDRON_MYSQL_PASSWORD} --host=${CLOUDRON_MYSQL_HOST} ${CLOUDRON_MYSQL_DATABASE} -e "SELECT DEFAULT_CHARACTER_SET_NAME FROM information_schema.SCHEMATA WHERE SCHEMA_NAME = '${CLOUDRON_MYSQL_DATABASE}';" 2>/dev/null)
              CURRENT_DEFAULT_COLLATION_NAME=$(mysql --silent --skip-column-names --user=${CLOUDRON_MYSQL_USERNAME} --password=${CLOUDRON_MYSQL_PASSWORD} --host=${CLOUDRON_MYSQL_HOST} ${CLOUDRON_MYSQL_DATABASE} -e "SELECT DEFAULT_COLLATION_NAME FROM information_schema.SCHEMATA WHERE SCHEMA_NAME = '${CLOUDRON_MYSQL_DATABASE}';" 2>/dev/null)
              FIX_NEEDED=0
              
              if [ "${CURRENT_DEFAULT_CHARACTER_SET_NAME}" != "utf8mb4" ] || [ "${CURRENT_DEFAULT_COLLATION_NAME}" != "utf8mb4_unicode_ci" ]; then
                  echo "=> DEFAULT_CHARACTER_SET_NAME or DEFAULT_COLLATION_NAME is not set to utf8mb4 or utf8mb4_unicode_ci."
                  echo "==> Current values are: DEFAULT_CHARACTER_SET_NAME=${CURRENT_DEFAULT_CHARACTER_SET_NAME}, DEFAULT_COLLATION_NAME=${CURRENT_DEFAULT_COLLATION_NAME}"
                  FIX_NEEDED=1
              else
                  echo "=> DEFAULT_CHARACTER_SET_NAME is ${CURRENT_DEFAULT_CHARACTER_SET_NAME} and DEFAULT_COLLATION_NAME is ${CURRENT_DEFAULT_COLLATION_NAME}"
                  echo "=> Nothing to do - quitting."
                  FIX_NEEDED=0
                  exit 0
              fi
              
              if [ ${FIX_NEEDED} -eq 1 ]; then
                  read -p "Have you created a backup of your Cloudron Vaultwarden app? (y/N): " yn
                  case $yn in
                      [Yy]* )
                          echo "=> Setting database character set and collation to utf8mb4 and utf8mb4_unicode_ci."
                          mysql --user=${CLOUDRON_MYSQL_USERNAME} --password=${CLOUDRON_MYSQL_PASSWORD} --host=${CLOUDRON_MYSQL_HOST} ${CLOUDRON_MYSQL_DATABASE} -e "ALTER DATABASE \`${CLOUDRON_MYSQL_DATABASE}\` CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci;" 2>/dev/null
                          echo "=> Converting all tables to character set utf8mb4 and collation utf8mb4_unicode_ci."
                          mysql --silent --skip-column-names \
                --user="${CLOUDRON_MYSQL_USERNAME}" \
                --password="${CLOUDRON_MYSQL_PASSWORD}" \
                --host="${CLOUDRON_MYSQL_HOST}" \
                "${CLOUDRON_MYSQL_DATABASE}" \
                -e "SELECT CONCAT('ALTER TABLE \`', TABLE_NAME,'\` CONVERT TO CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci;') AS CharSetConvert FROM INFORMATION_SCHEMA.TABLES WHERE TABLE_SCHEMA='${CLOUDRON_MYSQL_DATABASE}' AND TABLE_TYPE=\"BASE TABLE\";" 2>/dev/null | while read -r sql_command; do
                              echo "==> Executing: ${sql_command}"
                              mysql --user=${CLOUDRON_MYSQL_USERNAME} --password=${CLOUDRON_MYSQL_PASSWORD} --host=${CLOUDRON_MYSQL_HOST} ${CLOUDRON_MYSQL_DATABASE} -e "SET foreign_key_checks=0; ${sql_command} SET foreign_key_checks=1;" 2>/dev/null
                          done
                          ;;
                      [Nn]* )
                          echo "=> Please create a backup of your database before proceeding with the fix. Exiting."
                          exit 1
                          ;;
                      * )
                          echo "=> Invalid response. Please answer with y or n. Exiting."
                          exit 1
                          ;;
                  esac
              fi
              
            5. open the Web Terminal of your @vaultwarden Cloudron app
            6. execute the following command:
              bash /app/data/fix_db.sh
              
            7. Execute the following command to start @vaultwarden:
              /app/pkg/start.sh
              
            8. Validate if your @vaultwarden is now working correctly
            9. If validated working, you can delete the fix_db.sh file and disable the recovery mode of your @vaultwarden Cloudron app

            If you run into any issues, copy the output of the terminal, post it here and restore your app from the backup created.

            S Offline
            S Offline
            sangemaru
            wrote last edited by
            #27

            @james I also confirm this worked.

            1 Reply Last reply
            1
            • murgeroM Offline
              murgeroM Offline
              murgero
              App Dev
              wrote last edited by
              #28

              Confirming this fix worked however the latest package version still doesn't fix this problem.

              --
              https://urgero.org
              ~ Professional Nerd. Freelance Programmer. ~

              1 Reply Last reply
              1
              • jdaviescoatesJ Online
                jdaviescoatesJ Online
                jdaviescoates
                wrote last edited by
                #29

                @james said in Vaultwarden fails to start after update – DB migration error (SSO):

                From version Cloudron package version 1.22.2 => Vaultwarden Version 1.34.3 to Cloudron package version 1.23.0 => Vaultwarden Version 1.35.0

                Despite my worries and concerns, I never actually hit this problem. Guess I was lucky. But I wonder why? 🤔 🤷

                My Vaultwarden started fine after doing that update. And then I immediately updated to the next version without issue too. 🤔 🤷

                I use Cloudron with Gandi & Hetzner

                1 Reply Last reply
                1
                • jamesJ james

                  Hello @vaultwarden users

                  Since users have voiced their concerns about manually editing the database I have created a bash script that does it for you.
                  Please follow these steps if you have this issue:

                  1. create an app backup of your @vaultwarden Cloudron app
                  2. put the erroring @vaultwarden app in recovery mode
                  3. open the File Manager of your @vaultwarden app and create a fix_db.sh file
                  4. copy and paste the following script into the just created fix_db.sh file:
                    #!/bin/bash
                    
                    echo "=> Checking if DEFAULT_CHARACTER_SET_NAME and DEFAULT_COLLATION_NAME are set to utf8mb4 and utf8mb4_unicode_ci"
                    
                    CURRENT_DEFAULT_CHARACTER_SET_NAME=$(mysql --silent --skip-column-names --user=${CLOUDRON_MYSQL_USERNAME} --password=${CLOUDRON_MYSQL_PASSWORD} --host=${CLOUDRON_MYSQL_HOST} ${CLOUDRON_MYSQL_DATABASE} -e "SELECT DEFAULT_CHARACTER_SET_NAME FROM information_schema.SCHEMATA WHERE SCHEMA_NAME = '${CLOUDRON_MYSQL_DATABASE}';" 2>/dev/null)
                    CURRENT_DEFAULT_COLLATION_NAME=$(mysql --silent --skip-column-names --user=${CLOUDRON_MYSQL_USERNAME} --password=${CLOUDRON_MYSQL_PASSWORD} --host=${CLOUDRON_MYSQL_HOST} ${CLOUDRON_MYSQL_DATABASE} -e "SELECT DEFAULT_COLLATION_NAME FROM information_schema.SCHEMATA WHERE SCHEMA_NAME = '${CLOUDRON_MYSQL_DATABASE}';" 2>/dev/null)
                    FIX_NEEDED=0
                    
                    if [ "${CURRENT_DEFAULT_CHARACTER_SET_NAME}" != "utf8mb4" ] || [ "${CURRENT_DEFAULT_COLLATION_NAME}" != "utf8mb4_unicode_ci" ]; then
                        echo "=> DEFAULT_CHARACTER_SET_NAME or DEFAULT_COLLATION_NAME is not set to utf8mb4 or utf8mb4_unicode_ci."
                        echo "==> Current values are: DEFAULT_CHARACTER_SET_NAME=${CURRENT_DEFAULT_CHARACTER_SET_NAME}, DEFAULT_COLLATION_NAME=${CURRENT_DEFAULT_COLLATION_NAME}"
                        FIX_NEEDED=1
                    else
                        echo "=> DEFAULT_CHARACTER_SET_NAME is ${CURRENT_DEFAULT_CHARACTER_SET_NAME} and DEFAULT_COLLATION_NAME is ${CURRENT_DEFAULT_COLLATION_NAME}"
                        echo "=> Nothing to do - quitting."
                        FIX_NEEDED=0
                        exit 0
                    fi
                    
                    if [ ${FIX_NEEDED} -eq 1 ]; then
                        read -p "Have you created a backup of your Cloudron Vaultwarden app? (y/N): " yn
                        case $yn in
                            [Yy]* )
                                echo "=> Setting database character set and collation to utf8mb4 and utf8mb4_unicode_ci."
                                mysql --user=${CLOUDRON_MYSQL_USERNAME} --password=${CLOUDRON_MYSQL_PASSWORD} --host=${CLOUDRON_MYSQL_HOST} ${CLOUDRON_MYSQL_DATABASE} -e "ALTER DATABASE \`${CLOUDRON_MYSQL_DATABASE}\` CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci;" 2>/dev/null
                                echo "=> Converting all tables to character set utf8mb4 and collation utf8mb4_unicode_ci."
                                mysql --silent --skip-column-names \
                      --user="${CLOUDRON_MYSQL_USERNAME}" \
                      --password="${CLOUDRON_MYSQL_PASSWORD}" \
                      --host="${CLOUDRON_MYSQL_HOST}" \
                      "${CLOUDRON_MYSQL_DATABASE}" \
                      -e "SELECT CONCAT('ALTER TABLE \`', TABLE_NAME,'\` CONVERT TO CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci;') AS CharSetConvert FROM INFORMATION_SCHEMA.TABLES WHERE TABLE_SCHEMA='${CLOUDRON_MYSQL_DATABASE}' AND TABLE_TYPE=\"BASE TABLE\";" 2>/dev/null | while read -r sql_command; do
                                    echo "==> Executing: ${sql_command}"
                                    mysql --user=${CLOUDRON_MYSQL_USERNAME} --password=${CLOUDRON_MYSQL_PASSWORD} --host=${CLOUDRON_MYSQL_HOST} ${CLOUDRON_MYSQL_DATABASE} -e "SET foreign_key_checks=0; ${sql_command} SET foreign_key_checks=1;" 2>/dev/null
                                done
                                ;;
                            [Nn]* )
                                echo "=> Please create a backup of your database before proceeding with the fix. Exiting."
                                exit 1
                                ;;
                            * )
                                echo "=> Invalid response. Please answer with y or n. Exiting."
                                exit 1
                                ;;
                        esac
                    fi
                    
                  5. open the Web Terminal of your @vaultwarden Cloudron app
                  6. execute the following command:
                    bash /app/data/fix_db.sh
                    
                  7. Execute the following command to start @vaultwarden:
                    /app/pkg/start.sh
                    
                  8. Validate if your @vaultwarden is now working correctly
                  9. If validated working, you can delete the fix_db.sh file and disable the recovery mode of your @vaultwarden Cloudron app

                  If you run into any issues, copy the output of the terminal, post it here and restore your app from the backup created.

                  GrienauerG Offline
                  GrienauerG Offline
                  Grienauer
                  wrote last edited by
                  #30

                  @james Hi thx. But how to use the web terminal if it is not starting/responding? At least this is the Problem on my side currently. So I can not execute any commands there…

                  Drupal CMS and Open Source Expert, Mautic Community lead Secretary

                  andreasduerenA 1 Reply Last reply
                  0
                  • GrienauerG Grienauer

                    @james Hi thx. But how to use the web terminal if it is not starting/responding? At least this is the Problem on my side currently. So I can not execute any commands there…

                    andreasduerenA Offline
                    andreasduerenA Offline
                    andreasdueren
                    wrote last edited by
                    #31

                    @Grienauer You need to put it into recovery mode, execure the script, take it out of it again

                    1 Reply Last reply
                    2
                    • GrienauerG Offline
                      GrienauerG Offline
                      Grienauer
                      wrote last edited by
                      #32

                      Yes, this did the trick. Thank you.
                      Crazy superfast response from you btw. thx!

                      Drupal CMS and Open Source Expert, Mautic Community lead Secretary

                      1 Reply Last reply
                      2
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