Can't import backup: Error loading fsmetadata.json

[difficult222]

Hey,

I installed two instances of Omeka S, test and production, both Omeka S 4.2.0. The production app get's backuped weekly to an Hetzner S3 (rsync).

I want to import a backup to the test app.

It starts "Importing - Downloading"... it takes some time. But then afters some time there's an error:

Error - Error loading fsmetadata.json:ENOENT: no such file or directory, open ...

I can find this file in two locations in my Object Storage:

1. backup/2026-01-24-060000-602/app_name_v1.4.0/fsmetadata.json

2. backup/snapshot/app_0245750c-82b5-4b4c-b6ea-15c53d6046b6/fsmetadata.json

What's the problem?

[james]

Hello @difficult222

Thanks for reporting.
Can you please check the file size and report that here?

[joseph]

Can you check the import logs (part of the app logs button)? It's probably not downloading the backup properly.

[difficult222]

@joseph

Import Logs (last part, before error):

2026-01-29T18:56:28.647Z box:tasks updating task 3492 with: {"percent":75,"message":"Download finished backup/snapshot/app_0245750c-82b5-4b4c-b6ea-15c53d6046b6/data/themes/themename/view/common/search-form.phtml to /home/yellowtent/appsdata/f6e82f5e-ae79-403b-b824-f96d8989b4f4/snapshot/app_0245750c-82b5-4b4c-b6ea-15c53d6046b6/data/themes/themename/view/common/search-form.phtml"}
2026-01-29T18:56:28.648Z box:tasks updating task 3492 with: {"percent":75,"message":"Downloading backup/snapshot/app_0245750c-82b5-4b4c-b6ea-15c53d6046b6/data/themes/themename/view/omeka/site/item/browse.phtml to /home/yellowtent/appsdata/f6e82f5e-ae79-403b-b824-f96d8989b4f4/snapshot/app_0245750c-82b5-4b4c-b6ea-15c53d6046b6/data/themes/themename/view/omeka/site/item/browse.phtml"}
2026-01-29T18:56:28.654Z box:tasks updating task 3492 with: {"percent":75,"message":"Download finished backup/snapshot/app_0245750c-82b5-4b4c-b6ea-15c53d6046b6/data/themes/themename/view/common/pagination.phtml to /home/yellowtent/appsdata/f6e82f5e-ae79-403b-b824-f96d8989b4f4/snapshot/app_0245750c-82b5-4b4c-b6ea-15c53d6046b6/data/themes/themename/view/common/pagination.phtml"}
2026-01-29T18:56:28.656Z box:tasks updating task 3492 with: {"percent":75,"message":"Downloading backup/snapshot/app_0245750c-82b5-4b4c-b6ea-15c53d6046b6/data/themes/themename/view/omeka/site/item/show.phtml to /home/yellowtent/appsdata/f6e82f5e-ae79-403b-b824-f96d8989b4f4/snapshot/app_0245750c-82b5-4b4c-b6ea-15c53d6046b6/data/themes/themename/view/omeka/site/item/show.phtml"}
2026-01-29T18:56:28.665Z box:tasks updating task 3492 with: {"percent":75,"message":"Download finished backup/snapshot/app_0245750c-82b5-4b4c-b6ea-15c53d6046b6/data/themes/themename/view/common/page-template/full-width.phtml to /home/yellowtent/appsdata/f6e82f5e-ae79-403b-b824-f96d8989b4f4/snapshot/app_0245750c-82b5-4b4c-b6ea-15c53d6046b6/data/themes/themename/view/common/page-template/full-width.phtml"}
2026-01-29T18:56:28.667Z box:tasks updating task 3492 with: {"percent":75,"message":"Downloading backup/snapshot/app_0245750c-82b5-4b4c-b6ea-15c53d6046b6/data/themes/themename/view/omeka/site/media/show.phtml to /home/yellowtent/appsdata/f6e82f5e-ae79-403b-b824-f96d8989b4f4/snapshot/app_0245750c-82b5-4b4c-b6ea-15c53d6046b6/data/themes/themename/view/omeka/site/media/show.phtml"}
2026-01-29T18:56:28.677Z box:tasks updating task 3492 with: {"percent":75,"message":"Download finished backup/snapshot/app_0245750c-82b5-4b4c-b6ea-15c53d6046b6/data/themes/themename/view/common/themename-navigation.phtml to /home/yellowtent/appsdata/f6e82f5e-ae79-403b-b824-f96d8989b4f4/snapshot/app_0245750c-82b5-4b4c-b6ea-15c53d6046b6/data/themes/themename/view/common/themename-navigation.phtml"}
2026-01-29T18:56:28.679Z box:tasks updating task 3492 with: {"percent":75,"message":"Downloading backup/snapshot/app_0245750c-82b5-4b4c-b6ea-15c53d6046b6/data/themes/themename/view/omeka/site/page/show.phtml to /home/yellowtent/appsdata/f6e82f5e-ae79-403b-b824-f96d8989b4f4/snapshot/app_0245750c-82b5-4b4c-b6ea-15c53d6046b6/data/themes/themename/view/omeka/site/page/show.phtml"}
2026-01-29T18:56:28.697Z box:tasks updating task 3492 with: {"percent":75,"message":"Download finished backup/snapshot/app_0245750c-82b5-4b4c-b6ea-15c53d6046b6/data/themes/themename/view/common/sub-navigation.phtml to /home/yellowtent/appsdata/f6e82f5e-ae79-403b-b824-f96d8989b4f4/snapshot/app_0245750c-82b5-4b4c-b6ea-15c53d6046b6/data/themes/themename/view/common/sub-navigation.phtml"}
2026-01-29T18:56:28.697Z box:tasks updating task 3492 with: {"percent":75,"message":"Downloading backup/snapshot/app_0245750c-82b5-4b4c-b6ea-15c53d6046b6/data/themes/themename/view/search/facet-checkboxes.phtml to /home/yellowtent/appsdata/f6e82f5e-ae79-403b-b824-f96d8989b4f4/snapshot/app_0245750c-82b5-4b4c-b6ea-15c53d6046b6/data/themes/themename/view/search/facet-checkboxes.phtml"}
2026-01-29T18:56:28.704Z box:tasks updating task 3492 with: {"percent":75,"message":"Download finished backup/snapshot/app_0245750c-82b5-4b4c-b6ea-15c53d6046b6/data/themes/themename/view/common/site-list-entry.phtml to /home/yellowtent/appsdata/f6e82f5e-ae79-403b-b824-f96d8989b4f4/snapshot/app_0245750c-82b5-4b4c-b6ea-15c53d6046b6/data/themes/themename/view/common/site-list-entry.phtml"}
2026-01-29T18:56:28.709Z box:tasks updating task 3492 with: {"percent":75,"message":"Downloading backup/snapshot/app_0245750c-82b5-4b4c-b6ea-15c53d6046b6/fsmetadata.json to /home/yellowtent/appsdata/f6e82f5e-ae79-403b-b824-f96d8989b4f4/snapshot/app_0245750c-82b5-4b4c-b6ea-15c53d6046b6/fsmetadata.json"}
2026-01-29T18:56:28.715Z box:tasks updating task 3492 with: {"percent":75,"message":"Download finished backup/snapshot/app_0245750c-82b5-4b4c-b6ea-15c53d6046b6/data/themes/themename/view/common/linked-resources.phtml to /home/yellowtent/appsdata/f6e82f5e-ae79-403b-b824-f96d8989b4f4/snapshot/app_0245750c-82b5-4b4c-b6ea-15c53d6046b6/data/themes/themename/view/common/linked-resources.phtml"}
2026-01-29T18:56:28.716Z box:tasks updating task 3492 with: {"percent":75,"message":"Downloading backup/snapshot/app_0245750c-82b5-4b4c-b6ea-15c53d6046b6/mysqldump to /home/yellowtent/appsdata/f6e82f5e-ae79-403b-b824-f96d8989b4f4/snapshot/app_0245750c-82b5-4b4c-b6ea-15c53d6046b6/mysqldump"}
2026-01-29T18:56:28.735Z box:tasks updating task 3492 with: {"percent":75,"message":"Download finished backup/snapshot/app_0245750c-82b5-4b4c-b6ea-15c53d6046b6/data/themes/themename/view/omeka/site/item/browse.phtml to /home/yellowtent/appsdata/f6e82f5e-ae79-403b-b824-f96d8989b4f4/snapshot/app_0245750c-82b5-4b4c-b6ea-15c53d6046b6/data/themes/themename/view/omeka/site/item/browse.phtml"}
2026-01-29T18:56:28.756Z box:tasks updating task 3492 with: {"percent":75,"message":"Download finished backup/snapshot/app_0245750c-82b5-4b4c-b6ea-15c53d6046b6/data/themes/themename/view/omeka/site/item-set/browse.phtml to /home/yellowtent/appsdata/f6e82f5e-ae79-403b-b824-f96d8989b4f4/snapshot/app_0245750c-82b5-4b4c-b6ea-15c53d6046b6/data/themes/themename/view/omeka/site/item-set/browse.phtml"}
2026-01-29T18:56:28.758Z box:tasks updating task 3492 with: {"percent":75,"message":"Download finished backup/snapshot/app_0245750c-82b5-4b4c-b6ea-15c53d6046b6/data/themes/themename/view/omeka/site/media/show.phtml to /home/yellowtent/appsdata/f6e82f5e-ae79-403b-b824-f96d8989b4f4/snapshot/app_0245750c-82b5-4b4c-b6ea-15c53d6046b6/data/themes/themename/view/omeka/site/media/show.phtml"}
2026-01-29T18:56:28.765Z box:tasks updating task 3492 with: {"percent":75,"message":"Download finished backup/snapshot/app_0245750c-82b5-4b4c-b6ea-15c53d6046b6/data/themes/themename/view/layout/layout.phtml to /home/yellowtent/appsdata/f6e82f5e-ae79-403b-b824-f96d8989b4f4/snapshot/app_0245750c-82b5-4b4c-b6ea-15c53d6046b6/data/themes/themename/view/layout/layout.phtml"}
2026-01-29T18:56:28.768Z box:tasks updating task 3492 with: {"percent":75,"message":"Download finished backup/snapshot/app_0245750c-82b5-4b4c-b6ea-15c53d6046b6/data/themes/themename/view/omeka/site/item/show.phtml to /home/yellowtent/appsdata/f6e82f5e-ae79-403b-b824-f96d8989b4f4/snapshot/app_0245750c-82b5-4b4c-b6ea-15c53d6046b6/data/themes/themename/view/omeka/site/item/show.phtml"}
2026-01-29T18:56:28.776Z box:tasks updating task 3492 with: {"percent":75,"message":"Download finished backup/snapshot/app_0245750c-82b5-4b4c-b6ea-15c53d6046b6/fsmetadata.json to /home/yellowtent/appsdata/f6e82f5e-ae79-403b-b824-f96d8989b4f4/snapshot/app_0245750c-82b5-4b4c-b6ea-15c53d6046b6/fsmetadata.json"}
2026-01-29T18:56:28.780Z box:tasks updating task 3492 with: {"percent":75,"message":"Download finished backup/snapshot/app_0245750c-82b5-4b4c-b6ea-15c53d6046b6/data/themes/themename/view/search/facet-checkboxes.phtml to /home/yellowtent/appsdata/f6e82f5e-ae79-403b-b824-f96d8989b4f4/snapshot/app_0245750c-82b5-4b4c-b6ea-15c53d6046b6/data/themes/themename/view/search/facet-checkboxes.phtml"}
2026-01-29T18:56:28.828Z box:tasks updating task 3492 with: {"percent":75,"message":"Download finished backup/snapshot/app_0245750c-82b5-4b4c-b6ea-15c53d6046b6/data/themes/themename/view/omeka/site/page/show.phtml to /home/yellowtent/appsdata/f6e82f5e-ae79-403b-b824-f96d8989b4f4/snapshot/app_0245750c-82b5-4b4c-b6ea-15c53d6046b6/data/themes/themename/view/omeka/site/page/show.phtml"}
2026-01-29T18:56:28.833Z box:tasks updating task 3492 with: {"percent":75,"message":"Download finished backup/snapshot/app_0245750c-82b5-4b4c-b6ea-15c53d6046b6/data/themes/themename/view/common/header-vertical.phtml to /home/yellowtent/appsdata/f6e82f5e-ae79-403b-b824-f96d8989b4f4/snapshot/app_0245750c-82b5-4b4c-b6ea-15c53d6046b6/data/themes/themename/view/common/header-vertical.phtml"}
2026-01-29T18:56:40.372Z box:tasks updating task 3492 with: {"percent":75,"message":"Downloading backup/snapshot/app_0245750c-82b5-4b4c-b6ea-15c53d6046b6/mysqldump: 512M@51MBps"}
2026-01-29T18:56:50.380Z box:tasks updating task 3492 with: {"percent":75,"message":"Downloading backup/snapshot/app_0245750c-82b5-4b4c-b6ea-15c53d6046b6/mysqldump: 1024M@51MBps"}
2026-01-29T18:57:00.381Z box:tasks updating task 3492 with: {"percent":75,"message":"Downloading backup/snapshot/app_0245750c-82b5-4b4c-b6ea-15c53d6046b6/mysqldump: 1536M@51MBps"}
2026-01-29T18:57:10.382Z box:tasks updating task 3492 with: {"percent":75,"message":"Downloading backup/snapshot/app_0245750c-82b5-4b4c-b6ea-15c53d6046b6/mysqldump: 2240M@70MBps"}
2026-01-29T18:57:20.381Z box:tasks updating task 3492 with: {"percent":75,"message":"Downloading backup/snapshot/app_0245750c-82b5-4b4c-b6ea-15c53d6046b6/mysqldump: 2880M@64MBps"}
2026-01-29T18:57:30.381Z box:tasks updating task 3492 with: {"percent":75,"message":"Downloading backup/snapshot/app_0245750c-82b5-4b4c-b6ea-15c53d6046b6/mysqldump: 3520M@64MBps"}
2026-01-29T18:57:38.917Z box:tasks updating task 3492 with: {"percent":75,"message":"Download finished backup/snapshot/app_0245750c-82b5-4b4c-b6ea-15c53d6046b6/mysqldump to /home/yellowtent/appsdata/f6e82f5e-ae79-403b-b824-f96d8989b4f4/snapshot/app_0245750c-82b5-4b4c-b6ea-15c53d6046b6/mysqldump"}
2026-01-29T18:57:38.919Z box:backupformat/rsync Recreating empty directories in {"localRoot":"/home/yellowtent/appsdata/f6e82f5e-ae79-403b-b824-f96d8989b4f4","layout":[]}
2026-01-29T18:57:38.923Z box:apptask run: app error for state pending_import: BoxError: Error loading fsmetadata.json:ENOENT: no such file or directory, open '/home/yellowtent/appsdata/f6e82f5e-ae79-403b-b824-f96d8989b4f4/fsmetadata.json' at restoreFsMetadata (/home/yellowtent/box/src/backupformat/rsync.js:188:38) at Object.download (/home/yellowtent/box/src/backupformat/rsync.js:290:11) at process.processTicksAndRejections (node:internal/process/task_queues:105:5) at async download (/home/yellowtent/box/src/backuptask.js:129:5) at async Object.downloadApp (/home/yellowtent/box/src/backuptask.js:169:5) at async installCommand (/home/yellowtent/box/src/apptask.js:341:9) { reason: 'External Error', details: {} }
2026-01-29T18:57:38.929Z box:tasks setCompleted - 3492: {"result":null,"error":{"message":"Error loading fsmetadata.json:ENOENT: no such file or directory, open '/home/yellowtent/appsdata/f6e82f5e-ae79-403b-b824-f96d8989b4f4/fsmetadata.json'","reason":"External Error"},"percent":100}
2026-01-29T18:57:38.929Z box:tasks updating task 3492 with: {"completed":true,"result":null,"error":{"message":"Error loading fsmetadata.json:ENOENT: no such file or directory, open '/home/yellowtent/appsdata/f6e82f5e-ae79-403b-b824-f96d8989b4f4/fsmetadata.json'","reason":"External Error"},"percent":100}
2026-01-29T18:57:38.931Z Exiting with code 0
2026-01-29T18:57:38.931Z box:taskworker Task took 813.548 seconds
BoxError: Error loading fsmetadata.json:ENOENT: no such file or directory, open '/home/yellowtent/appsdata/f6e82f5e-ae79-403b-b824-f96d8989b4f4/fsmetadata.json'
BoxError: Error loading fsmetadata.json:ENOENT: no such file or directory, open '/home/yellowtent/appsdata/f6e82f5e-ae79-403b-b824-f96d8989b4f4/fsmetadata.json'
BoxError: Error loading fsmetadata.json:ENOENT: no such file or directory, open '/home/yellowtent/appsdata/f6e82f5e-ae79-403b-b824-f96d8989b4f4/fsmetadata.json'
BoxError: Error loading fsmetadata.json:ENOENT: no such file or directory, open '/home/yellowtent/appsdata/f6e82f5e-ae79-403b-b824-f96d8989b4f4/fsmetadata.json'
BoxError: Error loading fsmetadata.json:ENOENT: no such file or directory, open '/home/yellowtent/appsdata/f6e82f5e-ae79-403b-b824-f96d8989b4f4/fsmetadata.json'
BoxError: Error loading fsmetadata.json:ENOENT: no such file or directory, open '/home/yellowtent/appsdata/f6e82f5e-ae79-403b-b824-f96d8989b4f4/fsmetadata.json'
BoxError: Error loading fsmetadata.json:ENOENT: no such file or directory, open '/home/yellowtent/appsdata/f6e82f5e-ae79-403b-b824-f96d8989b4f4/fsmetadata.json'
BoxError: Error loading fsmetadata.json:ENOENT: no such file or directory, open '/home/yellowtent/appsdata/f6e82f5e-ae79-403b-b824-f96d8989b4f4/fsmetadata.json'
BoxError: Error loading fsmetadata.json:ENOENT: no such file or directory, open '/home/yellowtent/appsdata/f6e82f5e-ae79-403b-b824-f96d8989b4f4/fsmetadata.json'

[difficult222]

@james Of which file?

[james]

Hello @difficult222

@difficult222 said in Can't import backup: Error loading fsmetadata.json:

I can find this file in two locations in my Object Storage:

backup/2026-01-24-060000-602/app_name_v1.4.0/fsmetadata.json

backup/snapshot/app_0245750c-82b5-4b4c-b6ea-15c53d6046b6/fsmetadata.json

These two files. Can you check the size of these two files and also the content?

Also, since the error is with this file /home/yellowtent/appsdata/f6e82f5e-ae79-403b-b824-f96d8989b4f4/fsmetadata.json
Can you check if this file really does not exist?

[difficult222]

Sure! Thanks for the instructions!

The two fsmetadata.jsons files in Object Storage look like this:

{
  "emptyDirs": [
    "./data/modules/BulkEdit/test/BulkEditTest",
    "./data/files/preload",
    "./data/files/import",
    "./data/files/backup/log"
  ],
  "execFiles": [
    "./data/omeka-s-cli.phar"
  ],
  "symlinks": [
    {
      "path": "./data/modules/Ldap",
      "site": "/app/code/modules_vanilla/Ldap"
    },
    {
      "path": "./data/themes/default",
      "site": "/app/code/themes_vanilla/default"
    }
  ]
}

size: 428 byte

How can I check if /home/yellowtent/appsdata/f6e82f5e-ae79-403b-b824-f96d8989b4f4/fsmetadata.json exists?

When I start the terminal I only have home/cloudron/..., but no home/yellow-tent/...

[james]

Hello @difficult222
For this you need to ssh into your Cloudron server.
There you can check /home/yellowtent