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Cloudron Forum

Apps - Status | Demo | Docs | Install
  1. Cloudron Forum
  2. Cal.com
  3. Skip older Cal packages

Skip older Cal packages

Scheduled Pinned Locked Moved Cal.com
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  • jamesJ james

    Hello @tom.westphal

    I understand your predicament.
    Taking over a black-box which you had no access to before is always a struggle.

    Ensure Cloudron Backups are working and you have the encryption password

    Cloudron Documentation: backups

    The first thing you should do is ensure that the Cloudron backup is working correctly.
    If the Cloudron backup configuration has an encryption password configured, make sure you have that encryption password.
    Otherwise, restoring from a Cloudron backup is not possible, since without the encryption password Cloudron will not be able to decrypt the backup.
    If no encryption password is set you can ignore this.

    Create a full Cloudron backup from the dashboard and download the backup configuration of the just created backup.
    Save this file to your computer and make sure it is saved in a place where you remember it.
    In case anything breaks, you can restore the full Cloudron server with this downloaded configuration file.

    Upgrade Ubuntu 20 to 22

    Follow the guide https://docs.cloudron.io/guides/upgrade-ubuntu-22

    If everything worked out upgrade to 24

    Upgrade Ubuntu 22 to 24

    Follow the guide https://docs.cloudron.io/guides/upgrade-ubuntu-24

    If everything worked out, perfect.

    Update Cloudron

    Update Cloudron from the dashboard.
    Each Cloudron update can take some time depending on the version.
    Some Cloudron versions have to re-create all docker containers which can lead to a downtime.
    The downtime I can not estimate for your set-up since I have no knowledge about all the apps installed, at least there is one @cal.com

    After each successful Cloudron update you can do some minimal testing if your apps still work correctly.

    Update the @cal.com app

    When Cloudron is updated to the latest version you can start updating your @cal.com app.
    Each app update should create an app backup which you can jump back to if something goes wrong.
    Please ensure that Automatic backups is not disabled for your @cal.com app.


    If you might need some help from a Cloudron partner, I could get you in contact with one of our partners that offer paid support for cases such as yours.

    jdaviescoatesJ Offline
    jdaviescoatesJ Offline
    jdaviescoates
    wrote on last edited by jdaviescoates
    #7

    @james said:

    Upgrade Ubuntu 20 to 22

    Follow the guide https://docs.cloudron.io/guides/upgrade-ubuntu-22

    If everything worked out upgrade to 24
    Upgrade Ubuntu 22 to 24

    Follow the guide https://docs.cloudron.io/guides/upgrade-ubuntu-24

    If everything worked out, perfect.

    Just to say, personally rather than doing this, I tend to just spin up a new server with the new version on and then restore the back-up to the new server. Quicker and less prone to issues imho but also not always an option.

    Also the standard "hack" to skip versions (you can't) is to set auto-updates to happen ever hour until it's caught up.

    I use Cloudron with Gandi & Hetzner

    1 Reply Last reply
    1
    • jamesJ Offline
      jamesJ Offline
      james
      Staff
      wrote on last edited by
      #8

      Hello @jdaviescoates

      @jdaviescoates said:

      Just to say, personally rather than doing this, I tend to just spin up a new server with the new version on and then restore the back-up to the new server. Quicker and less prone to issues imho but also not always an option.

      Indeed, that is another way of doing this avoiding the whole do-release-upgrade and the rats tail that might be attached to it.
      I think adding this path to Upgrading to Ubuntu $VERSION documentations is a good idea.
      With the Dry run restore when taking this path you can also ensure that everything is working as intended reducing possible downtimes.

      jdaviescoatesJ 1 Reply Last reply
      2
      • jamesJ james

        Hello @jdaviescoates

        @jdaviescoates said:

        Just to say, personally rather than doing this, I tend to just spin up a new server with the new version on and then restore the back-up to the new server. Quicker and less prone to issues imho but also not always an option.

        Indeed, that is another way of doing this avoiding the whole do-release-upgrade and the rats tail that might be attached to it.
        I think adding this path to Upgrading to Ubuntu $VERSION documentations is a good idea.
        With the Dry run restore when taking this path you can also ensure that everything is working as intended reducing possible downtimes.

        jdaviescoatesJ Offline
        jdaviescoatesJ Offline
        jdaviescoates
        wrote on last edited by
        #9

        @james said:

        With the Dry run restore when taking this path you can also ensure that everything is working as intended reducing possible downtimes.

        Exactly

        I use Cloudron with Gandi & Hetzner

        1 Reply Last reply
        1
        • T Online
          T Online
          tom.westphal
          wrote last edited by
          #10

          Hi again,
          Quick update: I've now upgraded Cloudron to 9.2.0 and Ubuntu to 24.04 as suggested. Thank you for the guidance — that all went smoothly.
          However, the Cal.com 1.14.13 update issue persists even on the fully updated stack. I did some deeper debugging today and wanted to share my findings in case it helps others or the Cloudron team.
          Environment:

          Cloudron 9.2.0
          Ubuntu 24.04
          Cal.com package 1.14.13 (Cal.com 4.7.16)

          Findings:

          Inside the container, curl http://localhost:3000/[username] returns 200
          Via nginx proxy, curl https://meet.[company].tools/[username] returns 404
          The user exists in the database (confirmed via psql)
          The .next build is located at /app/code/apps/web/.next/ and appears complete
          The routes-manifest.json correctly contains https://meet.[company].tools
          The HTML response reveals Cal.com 1.14.13 now uses the Next.js App Router (data-nextjs-router="app"), whereas 1.14.12 used the Pages Router
          The response body shows the /:username route resolves to a 404 notFound component — even though the user exists in DB
          The middleware-manifest.json has no matcher for /:username

          Conclusion:
          The 404 is served by Cal.com itself (not nginx). The App Router in 1.14.13 appears to not correctly resolve public user booking pages (/username), even when the user exists. This seems to be a regression in the Cloudron package for 1.14.13.
          I've rolled back to 1.14.12 for now. Any guidance on how to proceed to eventually reach the latest Cal version would be greatly appreciated.
          Thanks!

          1 Reply Last reply
          1
          • jamesJ Offline
            jamesJ Offline
            james
            Staff
            wrote last edited by
            #11

            Hello @tom.westphal
            If the old version 1.14.13 is creating the issue, did you try updating past that?
            Since the current version is 2.13.0 this issue might have already been resolved by a later update.
            You can always clone the app from a backup and then update the clone to see if it resolves.
            This way the production one keeps running.

            1 Reply Last reply
            1
            • T Online
              T Online
              tom.westphal
              wrote last edited by
              #12

              Hi,
              just wanted to say thank you — your advice to simply update past 1.14.13 was spot on! I cloned the app from a backup and kept updating step by step. The 404 issue resolved itself after moving past 1.14.13.
              Really appreciate the quick and helpful response!
              Thanks!

              1 Reply Last reply
              2
              • jamesJ Offline
                jamesJ Offline
                james
                Staff
                wrote last edited by james
                #13

                Hello @tom.westphal
                Great to read that it worked out.
                Just keep Cloudron, Ubuntu (next EOL) and the apps updated and it should run smoothly.

                1 Reply Last reply
                2
                • T Online
                  T Online
                  tom.westphal
                  wrote last edited by tom.westphal
                  #14

                  Hi again,
                  another update on my end. After identifying the root cause of the email delivery failures (Google Calendar API rate limit — 403 rateLimitExceeded on createEvent calls), I've been trying to set up Domain-Wide Delegation to fix this properly.
                  I've already completed all the Google-side steps:

                  Created a new Google Cloud project (cal-com-*****)
                  Enabled the Google Calendar API
                  Created a service account with DWD enabled
                  Authorized the service account in Google Workspace Admin Console
                  Downloaded the JSON key file

                  However, I'm hitting a wall on the Cal.com side. The UI route /settings/organizations/platform/delegation-credentials returns "subscription needed", and calling the API v2 endpoint directly returns a 500 Internal Server Error:
                  POST /api/v2/organizations/1/delegation-credentials
                  → HTTP 500 Internal Server Error
                  Current setup: Cloudron package 2.8.4, Cal.com 5.8.6. Auto-updates are running but after so many versions to catch up on, progress is slow — so any guidance on whether this will be supported in a future Cloudron package would be really helpful before waiting through dozens more updates.
                  My questions:

                  Is DWD supported in the Cloudron Cal.com package, and if so, from which version?
                  Is the /api/v2/organizations/{orgId}/delegation-credentials endpoint available in the self-hosted Cloudron version?

                  Thanks in advance!

                  jamesJ 1 Reply Last reply
                  0
                  • T tom.westphal

                    Hi again,
                    another update on my end. After identifying the root cause of the email delivery failures (Google Calendar API rate limit — 403 rateLimitExceeded on createEvent calls), I've been trying to set up Domain-Wide Delegation to fix this properly.
                    I've already completed all the Google-side steps:

                    Created a new Google Cloud project (cal-com-*****)
                    Enabled the Google Calendar API
                    Created a service account with DWD enabled
                    Authorized the service account in Google Workspace Admin Console
                    Downloaded the JSON key file

                    However, I'm hitting a wall on the Cal.com side. The UI route /settings/organizations/platform/delegation-credentials returns "subscription needed", and calling the API v2 endpoint directly returns a 500 Internal Server Error:
                    POST /api/v2/organizations/1/delegation-credentials
                    → HTTP 500 Internal Server Error
                    Current setup: Cloudron package 2.8.4, Cal.com 5.8.6. Auto-updates are running but after so many versions to catch up on, progress is slow — so any guidance on whether this will be supported in a future Cloudron package would be really helpful before waiting through dozens more updates.
                    My questions:

                    Is DWD supported in the Cloudron Cal.com package, and if so, from which version?
                    Is the /api/v2/organizations/{orgId}/delegation-credentials endpoint available in the self-hosted Cloudron version?

                    Thanks in advance!

                    jamesJ Offline
                    jamesJ Offline
                    james
                    Staff
                    wrote last edited by
                    #15

                    @tom.westphal
                    The message subscription needed is a red flag.
                    Do you have a @cal.com subscription?

                    1 Reply Last reply
                    0
                    • T Online
                      T Online
                      tom.westphal
                      wrote last edited by
                      #16

                      No, we don't have a Cal.com subscription — we're fully self-hosted via Cloudron. The "subscription needed" message appears in the UI, but since we're self-hosted I assumed this shouldn't apply. Is DWD simply not available in the Cloudron package without a Cal.com cloud subscription, or is there a way to enable it on self-hosted?

                      1 Reply Last reply
                      0

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