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Cloudron Forum

Apps | Demo | Docs | Install

Install Failed

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installation
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  • W Offline
    W Offline
    woke
    wrote on last edited by girish
    #1

    I have a VPS with my hosting provider and just installed a fresh Ubuntu 18.04LTS OS, updated everything, and then followed the instructions to install Cloudron. For some reason, I keep getting an error during the same part of the install.

    This is what the error says:
    => Installing base dependencies and downloading docker images (this takes some time) ...Init script failed. See /var/log/cloudron-setup.log for details"

    Inside the log, at the bottom, I see this failure:
    "# debconf-set-selection of unattended-upgrades/enable_auto_updates + dpkg-reconfigure does not work
    cp /usr/share/unattended-upgrades/20auto-upgrades /etc/apt/apt.conf.d/20auto-upgrades

    echo "==> Installing node.js"
    ==> Installing node.js
    mkdir -p /usr/local/node-10.18.1
    curl -sL https://nodejs.org/dist/v10.18.1/node-v10.18.1-linux-x64.tar.gz | tar zxvf - --strip-components=1 -C /us$

    gzip: stdin: unexpected end of file
    tar: Child returned status 1
    tar: Error is not recoverable: exiting now"

    Any idea what the cause is?

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  • nebulonN Online
    nebulonN Online
    nebulon Staff
    wrote on last edited by
    #2

    Hm this looks like a temporary issue with the nodejs.org server. Can you try again by simply rerunning the cloudron-setup script again with the same arguments?

    Maybe retry a bit later if it still fails.

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    0
  • W Offline
    W Offline
    woke
    wrote on last edited by
    #3

    So I just waited about 10 hours and then completely reinstalled Ubuntu 18.04LTS, went through the install setup again, and got stuck at the exact same spot.

    "=> Installing base dependencies and downloading docker images (this takes some time) ...Init script failed. See /var/log/cloudron-setup.log for details"

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  • girishG Offline
    girishG Offline
    girish Staff
    wrote on last edited by
    #4

    @woke Can you try the following on the server:

    cd tmp
    
    curl -sL https://nodejs.org/dist/v10.18.1/node-v10.18.1-linux-x64.tar.gz | tar zvxf -
    
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  • W Offline
    W Offline
    woke
    wrote on last edited by
    #5

    Here is what I received:
    ":~# curl -sL https://nodejs.org/dist/v10.18.1/node-v10.18.1-linux-x64.tar.gz | tar zvxf -

    gzip: stdin: unexpected end of file
    tar: Child returned status 1
    tar: Error is not recoverable: exiting now"

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    0
  • girishG Offline
    girishG Offline
    girish Staff
    wrote on last edited by
    #6

    @woke Thanks, you are supposed to see something like this:

    root@localhost:/tmp# curl -sL https://nodejs.org/dist/v10.18.1/node-v10.18.1-linux-x64.tar.gz | tar zvxf -
    node-v10.18.1-linux-x64/
    node-v10.18.1-linux-x64/CHANGELOG.md
    node-v10.18.1-linux-x64/share/
    node-v10.18.1-linux-x64/share/man/
    node-v10.18.1-linux-x64/share/man/man1/
    ...
    

    Looks like some networking issue. Can you try first, if you can just download it?

    wget https://nodejs.org/dist/v10.18.1/node-v10.18.1-linux-x64.tar.gz
    

    If that doesn't work, then

    host nodejs.org
    ping nodejs.org
    

    I get:

    root@localhost:/tmp# ping nodejs.org
    PING nodejs.org(2606:4700:10::6814:172e (2606:4700:10::6814:172e)) 56 data bytes
    64 bytes from 2606:4700:10::6814:172e (2606:4700:10::6814:172e): icmp_seq=1 ttl=61 time=1.34 ms
    64 bytes from 2606:4700:10::6814:172e (2606:4700:10::6814:172e): icmp_seq=2 ttl=61 time=1.45 ms
    64 bytes from 2606:4700:10::6814:172e (2606:4700:10::6814:172e): icmp_seq=3 ttl=61 time=1.38 ms
    
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  • W Offline
    W Offline
    woke
    wrote on last edited by
    #7

    @girish Thanks for the assistance.

    Apparently this was caused by a misconfigured IPv6 / Ubuntu installation script which my host helped me diagnose and correct. Thank you for your help, I'm glad I stumbled upon Cloudron.

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