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Cloudron Forum

Apps - Status | Demo | Docs | Install
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  3. Install Failed

Install Failed

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installation
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  • W Offline
    W Offline
    woke
    wrote on last edited by girish
    #1

    I have a VPS with my hosting provider and just installed a fresh Ubuntu 18.04LTS OS, updated everything, and then followed the instructions to install Cloudron. For some reason, I keep getting an error during the same part of the install.

    This is what the error says:
    => Installing base dependencies and downloading docker images (this takes some time) ...Init script failed. See /var/log/cloudron-setup.log for details"

    Inside the log, at the bottom, I see this failure:
    "# debconf-set-selection of unattended-upgrades/enable_auto_updates + dpkg-reconfigure does not work
    cp /usr/share/unattended-upgrades/20auto-upgrades /etc/apt/apt.conf.d/20auto-upgrades

    echo "==> Installing node.js"
    ==> Installing node.js
    mkdir -p /usr/local/node-10.18.1
    curl -sL https://nodejs.org/dist/v10.18.1/node-v10.18.1-linux-x64.tar.gz | tar zxvf - --strip-components=1 -C /us$

    gzip: stdin: unexpected end of file
    tar: Child returned status 1
    tar: Error is not recoverable: exiting now"

    Any idea what the cause is?

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    • nebulonN Offline
      nebulonN Offline
      nebulon
      Staff
      wrote on last edited by
      #2

      Hm this looks like a temporary issue with the nodejs.org server. Can you try again by simply rerunning the cloudron-setup script again with the same arguments?

      Maybe retry a bit later if it still fails.

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      • W Offline
        W Offline
        woke
        wrote on last edited by
        #3

        So I just waited about 10 hours and then completely reinstalled Ubuntu 18.04LTS, went through the install setup again, and got stuck at the exact same spot.

        "=> Installing base dependencies and downloading docker images (this takes some time) ...Init script failed. See /var/log/cloudron-setup.log for details"

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        • girishG Offline
          girishG Offline
          girish
          Staff
          wrote on last edited by
          #4

          @woke Can you try the following on the server:

          cd tmp
          
          curl -sL https://nodejs.org/dist/v10.18.1/node-v10.18.1-linux-x64.tar.gz | tar zvxf -
          
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          • W Offline
            W Offline
            woke
            wrote on last edited by
            #5

            Here is what I received:
            ":~# curl -sL https://nodejs.org/dist/v10.18.1/node-v10.18.1-linux-x64.tar.gz | tar zvxf -

            gzip: stdin: unexpected end of file
            tar: Child returned status 1
            tar: Error is not recoverable: exiting now"

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            • girishG Offline
              girishG Offline
              girish
              Staff
              wrote on last edited by
              #6

              @woke Thanks, you are supposed to see something like this:

              root@localhost:/tmp# curl -sL https://nodejs.org/dist/v10.18.1/node-v10.18.1-linux-x64.tar.gz | tar zvxf -
              node-v10.18.1-linux-x64/
              node-v10.18.1-linux-x64/CHANGELOG.md
              node-v10.18.1-linux-x64/share/
              node-v10.18.1-linux-x64/share/man/
              node-v10.18.1-linux-x64/share/man/man1/
              ...
              

              Looks like some networking issue. Can you try first, if you can just download it?

              wget https://nodejs.org/dist/v10.18.1/node-v10.18.1-linux-x64.tar.gz
              

              If that doesn't work, then

              host nodejs.org
              ping nodejs.org
              

              I get:

              root@localhost:/tmp# ping nodejs.org
              PING nodejs.org(2606:4700:10::6814:172e (2606:4700:10::6814:172e)) 56 data bytes
              64 bytes from 2606:4700:10::6814:172e (2606:4700:10::6814:172e): icmp_seq=1 ttl=61 time=1.34 ms
              64 bytes from 2606:4700:10::6814:172e (2606:4700:10::6814:172e): icmp_seq=2 ttl=61 time=1.45 ms
              64 bytes from 2606:4700:10::6814:172e (2606:4700:10::6814:172e): icmp_seq=3 ttl=61 time=1.38 ms
              
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              • W Offline
                W Offline
                woke
                wrote on last edited by
                #7

                @girish Thanks for the assistance.

                Apparently this was caused by a misconfigured IPv6 / Ubuntu installation script which my host helped me diagnose and correct. Thank you for your help, I'm glad I stumbled upon Cloudron.

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