error occurred during the uninstall operation

[manuel]

dear cloudron community,
i am trying to uninstall 2 apps (monica and nextcloud) and i get two similar errors:
An error occurred during the uninstall operation: Task Error: Task 3207 stopped
An error occurred during the uninstall operation: Task Error: Task 3206 stopped
Can somebody hint me how could I deal with this?
Thank you!

[nebulon]

If you head over to the "Console" section of the app configuration page, there is a Logs button to see further details as of why it might have failed.

[manuel]

@nebulon thank you ! this is already something new. however, i dont understand those technical messages

[nebulon]

You can send the log file content to support@cloudron.io if you are unsure if it contains secrets which you don't want to share here.

[girish]

The issue here was that docker was stuck and not responding to API calls anymore. The issue is known and it happens at random times (no idea what the root cause is).

The fix is to simply systemctl restart docker and if that command gets stuck to just reboot the server.

[Aizat]

@girish I can confirm. I had "Error : Task Error - Task 4237 stopped" and I did what you said, and it restore from backup normally.

All my updates were stuck with the same error. Coincidentally, Contabo was having maintenance before, and every time they did a repair Cloudron acted a bit weird. I suspect it might have to do with the server hosting...