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    Redis backup error (Wallabag)

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    • necrevistonnezr
      necrevistonnezr last edited by girish

      Since Saturday, I regularly receive the following errors from Cloudron backup, probably related to "Error getting IP of redis-07e4e251-ed90-42ca-9ba3-e015b108f1e6 service":

      Jun 02 05:00:02 box:taskworker Starting task 3832
      Jun 02 05:00:02 box:settings initCache: pre-load settings
      Jun 02 05:00:02 box:tasks 3832: {"percent":1,"message":"Backing up wbcf.[MYDOMAIN]"}
      Jun 02 05:00:02 box:tasks 3832: {"percent":12.11111111111111,"message":"Snapshotting app wbcf.[MYDOMAIN]"}
      Jun 02 05:00:02 box:addons wbcf.[MYDOMAIN] backupAddons
      Jun 02 05:00:02 box:addons wbcf.[MYDOMAIN] backupAddons: Backing up ["postgresql","redis","localstorage","sendmail"]
      Jun 02 05:00:02 box:addons wbcf.[MYDOMAIN] Backing up postgresql
      Jun 02 05:00:04 box:addons wbcf.[MYDOMAIN] Backing up redis
      Jun 02 05:00:04 box:backups wbcf.[MYDOMAIN] Unable to backup { BoxError: Error getting IP of redis-07e4e251-ed90-42ca-9ba3-e015b108f1e6 service
      at /home/yellowtent/box/src/backups.js:1049:36
      at /home/yellowtent/box/node_modules/async/dist/async.js:473:16
      at iterateeCallback (/home/yellowtent/box/node_modules/async/dist/async.js:988:17)
      at /home/yellowtent/box/node_modules/async/dist/async.js:969:16
      at /home/yellowtent/box/src/addons.js:1857:27
      at /home/yellowtent/box/src/addons.js:297:25
      at Object.callback (/home/yellowtent/box/src/docker.js:512:9)
      at /home/yellowtent/box/node_modules/dockerode/lib/container.js:73:12
      at Modem.buildPayload (/home/yellowtent/box/node_modules/docker-modem/lib/modem.js:273:7)
      at IncomingMessage.<anonymous> (/home/yellowtent/box/node_modules/docker-modem/lib/modem.js:232:14)
      name: 'BoxError',
      reason: 'External Error',
      details: {},
      message:
      'Error getting IP of redis-07e4e251-ed90-42ca-9ba3-e015b108f1e6 service' }
      Jun 02 05:00:04 box:tasks setCompleted - 3832: {"result":null,"error":{"stack":"BoxError: Error getting IP of redis-07e4e251-ed90-42ca-9ba3-e015b108f1e6 service\n at /home/yellowtent/box/src/backups.js:1049:36\n at /home/yellowtent/box/node_modules/async/dist/async.js:473:16\n at iterateeCallback (/home/yellowtent/box/node_modules/async/dist/async.js:988:17)\n at /home/yellowtent/box/node_modules/async/dist/async.js:969:16\n at /home/yellowtent/box/src/addons.js:1857:27\n at /home/yellowtent/box/src/addons.js:297:25\n at Object.callback (/home/yellowtent/box/src/docker.js:512:9)\n at /home/yellowtent/box/node_modules/dockerode/lib/container.js:73:12\n at Modem.buildPayload (/home/yellowtent/box/node_modules/docker-modem/lib/modem.js:273:7)\n at IncomingMessage.<anonymous> (/home/yellowtent/box/node_modules/docker-modem/lib/modem.js:232:14)","name":"BoxError","reason":"External Error","details":{},"message":"Error getting IP of redis-07e4e251-ed90-42ca-9ba3-e015b108f1e6 service"}}
      Jun 02 05:00:04 box:tasks 3832: {"percent":100,"result":null,"error":{"stack":"BoxError: Error getting IP of redis-07e4e251-ed90-42ca-9ba3-e015b108f1e6 service\n at /home/yellowtent/box/src/backups.js:1049:36\n at /home/yellowtent/box/node_modules/async/dist/async.js:473:16\n at iterateeCallback (/home/yellowtent/box/node_modules/async/dist/async.js:988:17)\n at /home/yellowtent/box/node_modules/async/dist/async.js:969:16\n at /home/yellowtent/box/src/addons.js:1857:27\n at /home/yellowtent/box/src/addons.js:297:25\n at Object.callback (/home/yellowtent/box/src/docker.js:512:9)\n at /home/yellowtent/box/node_modules/dockerode/lib/container.js:73:12\n at Modem.buildPayload (/home/yellowtent/box/node_modules/docker-modem/lib/modem.js:273:7)\n at IncomingMessage.<anonymous> (/home/yellowtent/box/node_modules/docker-modem/lib/modem.js:232:14)","name":"BoxError","reason":"External Error","details":{},"message":"Error getting IP of redis-07e4e251-ed90-42ca-9ba3-e015b108f1e6 service"}}
      
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      • nebulon
        nebulon Staff last edited by

        Can you check that specific redis addon in the services part of the System view in the dashboard? Possibly it needs restarting or maybe even adjusting the memory limit.

        1 Reply Last reply Reply Quote 1
        • nebulon
          nebulon Staff last edited by

          If the app is currently stopped, you can also follow what @girish mentioned at https://forum.cloudron.io/topic/2392/stopped-apps-not-getting-backed-up-is-this-intentional/13

          necrevistonnezr 1 Reply Last reply Reply Quote 1
          • necrevistonnezr
            necrevistonnezr @nebulon last edited by

            @nebulon said in Redis backup error (Wallabag):

            If the app is currently stopped, you can also follow what @girish mentioned at https://forum.cloudron.io/topic/2392/stopped-apps-not-getting-backed-up-is-this-intentional/13

            Neither work - when I try to start the app or resize redis, I get

            Error : Inactive - Error getting IP of redis-07e4e251-ed90-42ca-9ba3-e015b108f1e6 service
            
            1 Reply Last reply Reply Quote 0
            • nebulon
              nebulon Staff last edited by

              Can you check with docker ps -a if that container is in fact there and then restart it with docker restart <containerid>?

              1 Reply Last reply Reply Quote 0
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