Chain of autoreplies
imc67 last edited by girish
if we receive an email with a no-reply address FreeScout is still sending an autoreply (it doesn't know it's a no-reply address).
However, the Cloudron mailer-demon (firstname.lastname@example.org) is sending an non-delivery email, and guess, this is seen as a new incoming email. FreeScout is sending an autoreply to the deamon, which results in ... you might guess.
Luckily after 3 loops it stops, but how to prevent this at all?
This sounds like an issue with FreeScout itself. Please report this upstream at https://github.com/freescout-helpdesk/freescout/issues
Awesome, thank you.
@nebulon can you please have a look in this issue (https://github.com/freescout-helpdesk/freescout/issues/634) as the developer says something is missing in the email header?
Yes, this is fixed in Haraka (the mail server Cloudron uses) - https://github.com/haraka/Haraka/pull/2782 . So, that change will be part of Cloudron 5.3.
@imc67 If you want to test it out, before you close that issue, you can do this:
docker exec -ti mail /bin/bash
- Add the line
Auto-Submitted: auto-repliedlike in https://github.com/haraka/Haraka/pull/2782/commits/c1f6d2742bd210db2d43eaa354e2f60af407a892
supervisorctl restart haraka
Does that work?
@girish This is good news! However I'd better wait for 5.3 as this is a production Cloudron with high usage and I don't dare to change that code