Matomo login timeout
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@nebulon Thanks. As I mentioned in a follow-up to my comment above, I've actually now gotten everything working as expected, or at least it seems that way. I think it had something to do with one of or a combination of:
- clearing my cookies for the site
- logging out of matomo
- quitting my browser process
- restarting matomo itself
At some point in the process of doing all these things, I started getting the expected remember me' / persistent login behavior.
wrote on Feb 1, 2021, 7:37 PM last edited by marcusquinn Feb 1, 2021, 7:39 PM@cbeams Nice, just tried the clearing cookies & resrarting the browser, and that seeeeems to be solving for me now - but I've been tricked to thinking this before so will check back and confirm either way after a reboot or two.
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I investigated a bit further and found that matomo actually stores sessions in the database in the
sessiontable.Unfortunately looking at that table does not yet reveal why the sessions time out so frequently.
wrote on Feb 3, 2021, 1:24 PM last edited by@nebulon Thanks for looking into it further. It certainly is an annoying problem!
That's interesting regarding the
sessiontable, especially in light of this comment from https://github.com/matomo-org/matomo/issues/15625#issuecomment-770846839Maybe session file on your server gets removed for some reason. Don't know what could be the problem.
Perhaps he is confused about this too, but I assumed he was someone knowledgeable about Matomo.
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@nebulon Thanks for looking into it further. It certainly is an annoying problem!
That's interesting regarding the
sessiontable, especially in light of this comment from https://github.com/matomo-org/matomo/issues/15625#issuecomment-770846839Maybe session file on your server gets removed for some reason. Don't know what could be the problem.
Perhaps he is confused about this too, but I assumed he was someone knowledgeable about Matomo.
wrote on Feb 3, 2021, 3:40 PM last edited by@cbeams OK, turns out it wasn't fixed - back to short logout times. Very strange, some software designers really don't seem to think this sort of thing is an issue, clearly over absorbed in their own ideas and under appreciative of users.