Matomo login timeout

[marcusquinn]

@cbeams Nice, just tried the clearing cookies & resrarting the browser, and that seeeeems to be solving for me now - but I've been tricked to thinking this before so will check back and confirm either way after a reboot or two.

[nebulon]

I investigated a bit further and found that matomo actually stores sessions in the database in the session table.

Unfortunately looking at that table does not yet reveal why the sessions time out so frequently.

[cbeams]

@nebulon Thanks for looking into it further. It certainly is an annoying problem!

That's interesting regarding the session table, especially in light of this comment from https://github.com/matomo-org/matomo/issues/15625#issuecomment-770846839

Maybe session file on your server gets removed for some reason. Don't know what could be the problem.

Perhaps he is confused about this too, but I assumed he was someone knowledgeable about Matomo.

[marcusquinn]

@cbeams OK, turns out it wasn't fixed - back to short logout times. Very strange, some software designers really don't seem to think this sort of thing is an issue, clearly over absorbed in their own ideas and under appreciative of users.