Matomo login timeout
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Anyone else get a very short login timeout? (I guess maybe minutes, definitely not hours)
Could do with the login timeout being days or weeks really, get me a few seconds back in my days
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I haven't noticed this myself, no. But I'm not really idle in that app either. How quickly is it for you if you were to time it? Is it consistent each time too or sporadic?
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@d19dotca Difficult to say - but certainly don't need to be auto-logged out from anything within 24h my computer login is enough security for my needs.
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@marcusquinn I do experience the same, auto logout within minutes of inactivity. Really annoying.
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I can confirm that I see that as well, but since I don't actively use matomo all that much, I thought this was just "regular" relogin about every week. Anyways clearly this should not be as short.
I've created https://git.cloudron.io/cloudron/matomo-app/-/issues/29 to track this. -
For testing, I had left it logged in yesterday but it logged out today
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Matomo I think is brilliant and very happy with it compared to Google Analytics which is so CPU heavy in the browser and convoluted to add users and permissions etc.
A longer time out would be perfection - thank you kindly!
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As per https://github.com/matomo-org/matomo/issues/7316#issuecomment-76630391, if you check the remember me, you will be logged in forever. So, that's what I have done now. Not idea but this seems like an upstream bug.
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@girish That's the thing; I tick "Remember me" but it has the memory of that person that says I'll get the next round then disappears
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This still bugs me - and when it does timeout it shows the login form in duplicate and doesn't work, so you then need to revisit the root URL to login again.
Hacky workaround for now using browser refresh extensions:
https://chrome.google.com/webstore/detail/tab-reloader-page-auto-re/dejobinhdiimklegodgbmbifijpppopn
https://addons.mozilla.org/en-US/firefox/addon/tab-reloader/?src=search
https://addons.opera.com/en/extensions/details/tab-reloader/
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Still annoying, maybe a fix here?...
- https://forum.matomo.org/t/session-inactivity-timeout/36355/5
- https://github.com/matomo-org/matomo/issues/15625
- https://forum.matomo.org/t/remember-me-not-working-since-update/36233
Something to do with the Cookie and Remember Me not working. Maybe LDAP related? Who knows?
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This may actually be fixed now with the release I've just made for the new upstream version.
Would be good to get some feedback -
@nebulon Cool - just updating now to test - will check and post observations here. Thanks!
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@nebulon Updated but still the same. It's odd, and I can't see any setting I might be missing. Experience of others to compare may help?
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@marcusquinn same here, both Matomo apps have the same issue: auto log out quite fast.
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Not sure if I've solved the timeout but I have learned something else:
To install plugins, you need to Activate the "Login (Core)" plugin.
This then makes two login forms appear at the same time.
It might also have a shorter login timeout effect (to be confirmed).
The duplicate login form solution is to then Deactivate the "Login (Core)" plugin once whatever other plugins are installed and activated.
Solves one thing, might help others if it is related and anyone else hadn't figured that bit out yet.
