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  1. Cloudron Forum
  2. Snipe-IT
  3. uploading a profile picture results in a white “ Whoops, looks like something went wrong.” page.

uploading a profile picture results in a white “ Whoops, looks like something went wrong.” page.

Scheduled Pinned Locked Moved Solved Snipe-IT
bugsnipe-it
4 Posts 3 Posters 747 Views 3 Watching
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    • imc67I Online
      imc67I Online
      imc67
      translator
      wrote on last edited by
      #1

      @girish even after uninstalling the previous version and installing the new one this error is still there:

      a white “ Whoops, looks like something went wrong.” page

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      • BrutalBirdieB Online
        BrutalBirdieB Online
        BrutalBirdie
        Partner
        wrote on last edited by
        #2

        This may sound strange, but would you share the picture you try to upload?

        I just tried to change my profile picture with no problem.

        Like my work? Consider donating a drink. Cheers!

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        • girishG Offline
          girishG Offline
          girish
          Staff
          wrote on last edited by
          #3

          Uploading a random profile pic does work for me. Is there any error in the console? Error logs are at /app/data/storage/logs

          4baf28af-daa6-4d20-9c2d-a806c4a477e8-image.png

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          • imc67I Online
            imc67I Online
            imc67
            translator
            wrote on last edited by imc67
            #4

            grrr, I don't know what happened but it does work now!

            This was the error this morning:

            #74 {main}  
            [2020-09-30 07:58:02] production.ERROR: Unsupported image type. GD driver is only able to decode JPG, PNG, GIF or WebP files. {"userId":1,"email":"admin@cloudron.local","exception":"[object] (Intervention\\Image\\Exception\\NotReadableException(code: 0): Unsupported image type. GD driver is only able to decode JPG, PNG, GIF or WebP files. at /app/code/vendor/intervention/image/src/Intervention/Image/Gd/Decoder.php:59)
            [stacktrace]
            #0 /app/code/vendor/intervention/image/src/Intervention/Image/AbstractDecoder.php(339): Intervention\\Image\\Gd\\Decoder->initFromPath()
            

            The image is a jpg. Strange to see that the log numbering restarted after this error.

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