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  3. Wekan fails to install with `error code 1 and signal null`

Wekan fails to install with `error code 1 and signal null`

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  • nebulonN Offline
    nebulonN Offline
    nebulon
    Staff
    wrote on last edited by
    #4

    Ok so the app task did indeed crash. Now hopefully we can find that crash in journalctl --system somewhere 😉

    Sorry that since some Cloudron releases the crash logs are a bit all over the place until the next.

    The other issue is interesting, but I don't think related. Is is possible that some non admin user has the dashboard open? Maybe there is a bug where it tries to show progress?

    C 1 Reply Last reply
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    • nebulonN nebulon

      Ok so the app task did indeed crash. Now hopefully we can find that crash in journalctl --system somewhere 😉

      Sorry that since some Cloudron releases the crash logs are a bit all over the place until the next.

      The other issue is interesting, but I don't think related. Is is possible that some non admin user has the dashboard open? Maybe there is a bug where it tries to show progress?

      C Offline
      C Offline
      ctrl
      wrote on last edited by ctrl
      #5

      @nebulon said in Wekan fails to install with `error code 1 and signal null`:

      Ok so the app task did indeed crash. Now hopefully we can find that crash in journalctl --system somewhere 😉

      Do you have any keyword in mind? ^^ box-task-4772 maybe?

      The other issue is interesting, but I don't think related. Is is possible that some non admin user has the dashboard open? Maybe there is a bug where it tries to show progress?

      No, we just double checked. I'm the only user being logged in currently.

      Edit:

      Oct 28 16:18:48 example.tld systemd[1]: Started /home/yellowtent/box/src/scripts/../taskworker.js 4773 /home/yellowtent/platformdata/logs/188bcd35-b9f5-48c6-8e69-fbf51b6
      Oct 28 16:18:50 example.tld sudo[15881]: pam_unix(sudo:session): session opened for user root by (uid=0)
      Oct 28 16:18:50 example.tld sudo[15881]: pam_unix(sudo:session): session closed for user root
      Oct 28 16:18:50 example.tld sudo[15885]: pam_unix(sudo:session): session opened for user root by (uid=0)
      Oct 28 16:18:50 example.tld systemd[1]: Stopping Statistics collection and monitoring daemon...
      Oct 28 16:18:50 example.tld systemd[1]: Stopped Statistics collection and monitoring daemon.
      Oct 28 16:18:50 example.tld systemd[1]: Starting Statistics collection and monitoring daemon...
      Oct 28 16:18:50 example.tld systemd[1]: Started Statistics collection and monitoring daemon.
      Oct 28 16:18:50 example.tld sudo[15885]: pam_unix(sudo:session): session closed for user root
      Oct 28 16:18:50 example.tld sudo[15900]: pam_unix(sudo:session): session opened for user root by (uid=0)
      Oct 28 16:18:50 example.tld sudo[15900]: pam_unix(sudo:session): session closed for user root
      Oct 28 16:18:51 example.tld collectd[15894]: du: cannot access '/mnt/data/47927a8f-015f-4acb-9b0a-010d2fd7826b': No such file or directory
      Oct 28 16:18:51 example.tld collectd[15894]: du: cannot access '/home/yellowtent/appsdata/4b895931-6502-4d14-a60d-57855c113bfc/data': No such file or directory
      Oct 28 16:18:51 example.tld collectd[15894]: du: cannot access '/home/yellowtent/appsdata/52bb70d6-028a-41c5-998d-8f22e1da070b/data': No such file or directory
      Oct 28 16:18:51 example.tld collectd[15894]: du: cannot access '/home/yellowtent/appsdata/6f421917-b4a0-468b-9144-4a712bfbaacd/data': No such file or directory
      Oct 28 16:18:51 example.tld collectd[15894]: du: cannot access '/home/yellowtent/appsdata/85aa8413-01e6-4f7a-97a0-747e4947bb1a/data': No such file or directory
      Oct 28 16:18:51 example.tld collectd[15894]: du: cannot access '/home/yellowtent/appsdata/9fcde755-6cbe-476b-897a-8bd359a7f369/data': No such file or directory
      Oct 28 16:18:54 example.tld systemd[1]: Stopped /home/yellowtent/box/src/scripts/../taskworker.js 4773 /home/yellowtent/platformdata/logs/188bcd35-b9f5-48c6-8e69-fbf51b6
      

      These entries correspond to the time of the last installation process.

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      • nebulonN Offline
        nebulonN Offline
        nebulon
        Staff
        wrote on last edited by
        #6

        The task id might not be there, maybe try to match the timestamps or run journalctl -f --system as root while retrying the installation.

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        • nebulonN Offline
          nebulonN Offline
          nebulon
          Staff
          wrote on last edited by
          #7

          Hm ok, this does not reveal much. Maybe it is the issue of running low on disk space. Docker images tend to be quite large and wekan is meteor which pulls in a lot of stuff. Can you see anything in the journalctl -u docker logs?

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          • nebulonN nebulon

            The task id might not be there, maybe try to match the timestamps or run journalctl -f --system as root while retrying the installation.

            C Offline
            C Offline
            ctrl
            wrote on last edited by
            #8

            @nebulon
            I just let the installation run again while watching the live journal.

            root@my ~ # journalctl -f --system
            -- Logs begin at Tue 2020-10-27 13:39:17 CET. --
            Oct 28 16:39:38 example.tld sudo[17170]: pam_unix(sudo:session): session opened for user root by (uid=0)
            Oct 28 16:39:38 example.tld systemd[1]: Started /home/yellowtent/box/src/scripts/../taskworker.js 4774 /home/yellowtent/platformdata/logs/c57bf1ee-74f7-4de9-a407-c2159030a94a/apptask.log.
            Oct 28 16:39:39 example.tld sudo[17194]: pam_unix(sudo:session): session opened for user root by (uid=0)
            Oct 28 16:39:39 example.tld sudo[17194]: pam_unix(sudo:session): session closed for user root
            Oct 28 16:39:39 example.tld sudo[17197]: pam_unix(sudo:session): session opened for user root by (uid=0)
            Oct 28 16:39:39 example.tld systemd[1]: Stopping Statistics collection and monitoring daemon...
            Oct 28 16:39:39 example.tld systemd[1]: Stopped Statistics collection and monitoring daemon.
            Oct 28 16:39:39 example.tld systemd[1]: Starting Statistics collection and monitoring daemon...
            Oct 28 16:39:39 example.tld systemd[1]: Started Statistics collection and monitoring daemon.
            Oct 28 16:39:39 example.tld sudo[17197]: pam_unix(sudo:session): session closed for user root
            Oct 28 16:39:39 example.tld sudo[17211]: pam_unix(sudo:session): session opened for user root by (uid=0)
            Oct 28 16:39:39 example.tld sudo[17211]: pam_unix(sudo:session): session closed for user root
            Oct 28 16:39:40 example.tld collectd[17206]: du: cannot access '/mnt/data/47927a8f-015f-4acb-9b0a-010d2fd7826b': No such file or directory
            Oct 28 16:39:40 example.tld collectd[17206]: du: cannot access '/home/yellowtent/appsdata/4b895931-6502-4d14-a60d-57855c113bfc/data': No such file or directory
            Oct 28 16:39:40 example.tld collectd[17206]: du: cannot access '/home/yellowtent/appsdata/52bb70d6-028a-41c5-998d-8f22e1da070b/data': No such file or directory
            Oct 28 16:39:40 example.tld collectd[17206]: du: cannot access '/home/yellowtent/appsdata/6f421917-b4a0-468b-9144-4a712bfbaacd/data': No such file or directory
            Oct 28 16:39:40 example.tld collectd[17206]: du: cannot access '/home/yellowtent/appsdata/85aa8413-01e6-4f7a-97a0-747e4947bb1a/data': No such file or directory
            Oct 28 16:39:40 example.tld collectd[17206]: du: cannot access '/home/yellowtent/appsdata/9fcde755-6cbe-476b-897a-8bd359a7f369/data': No such file or directory
            Oct 28 16:39:43 example.tld collectd[17206]: du: cannot access '/home/yellowtent/appsdata/d959db68-da8d-458c-abbb-c5f2ac3a04e9/data': No such file or directory
            Oct 28 16:40:20 example.tld systemd[1]: box-task-4774.service: Main process exited, code=exited, status=1/FAILURE
            Oct 28 16:40:20 example.tld systemd[1]: Stopped /home/yellowtent/box/src/scripts/../taskworker.js 4774 /home/yellowtent/platformdata/logs/c57bf1ee-74f7-4de9-a407-c2159030a94a/apptask.log.
            Oct 28 16:40:20 example.tld systemd[1]: box-task-4774.service: Unit entered failed state.
            Oct 28 16:40:20 example.tld systemd[1]: box-task-4774.service: Failed with result 'exit-code'.
            Oct 28 16:40:20 example.tld sudo[17170]: pam_unix(sudo:session): session closed for user root
            Oct 28 16:40:20 example.tld dockerd[1559]: time="2020-10-28T16:40:20.853986218+01:00" level=error msg="Not continuing with pull after error: context canceled"
            
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            • nebulonN nebulon

              Hm ok, this does not reveal much. Maybe it is the issue of running low on disk space. Docker images tend to be quite large and wekan is meteor which pulls in a lot of stuff. Can you see anything in the journalctl -u docker logs?

              C Offline
              C Offline
              ctrl
              wrote on last edited by ctrl
              #9

              @nebulon said in Wekan fails to install with `error code 1 and signal null`:

              Hm ok, this does not reveal much. Maybe it is the issue of running low on disk space. Docker images tend to be quite large and wekan is meteor which pulls in a lot of stuff. Can you see anything in the journalctl -u docker logs?

              This seems to be the only error:

              Oct 28 16:40:20 example.tld dockerd[1559]: time="2020-10-28T16:40:20.853986218+01:00" level=error msg="Not continuing with pull after error: context canceled"
              

              EDIT:
              For testing purposes I could move the docker images onto an external volume tomorrow and report back afterwards.
              Could you please confirm if this guide is still valid?

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              • nebulonN Offline
                nebulonN Offline
                nebulon
                Staff
                wrote on last edited by
                #10

                Yes those docs are still valid and is a good idea here for testing.

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                • girishG Offline
                  girishG Offline
                  girish
                  Staff
                  wrote on last edited by
                  #11

                  Out of curiosity, does this happen with other apps as well or just Wekan? The "Not continuing with pull after..." implies some docker error. Does docker pull cloudron/io.wekan.cloudronapp:20201021-004852-015f556b1 work on the server ?

                  C 1 Reply Last reply
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                  • girishG girish

                    Out of curiosity, does this happen with other apps as well or just Wekan? The "Not continuing with pull after..." implies some docker error. Does docker pull cloudron/io.wekan.cloudronapp:20201021-004852-015f556b1 work on the server ?

                    C Offline
                    C Offline
                    ctrl
                    wrote on last edited by ctrl
                    #12

                    @girish
                    There were no issues installing other apps inbetween.
                    I just did a manual pull on the shell as you proposed:

                    docker pull cloudron/io.wekan.cloudronapp:20201021-004852-015f556b1
                    20201021-004852-015f556b1: Pulling from cloudron/io.wekan.cloudronapp
                    5bed26d33875: Already exists
                    f11b29a9c730: Already exists
                    930bda195c84: Already exists
                    78bf9a5ad49e: Already exists
                    5fb75e41baf0: Already exists
                    a6f85a52927e: Already exists
                    20e214459d60: Already exists
                    d461f640523d: Already exists
                    98b7bf60a788: Already exists
                    36a830325af0: Already exists
                    3d36b087c419: Already exists
                    52bb0e0c6e5f: Already exists
                    fb9616b4c1c8: Already exists
                    7db4c0654238: Pull complete
                    5a35c3fdb427: Pull complete
                    d3a7ee1355ea: Pull complete
                    382c963fb47c: Pull complete
                    211ee9d4324e: Pull complete
                    8912dece76ee: Extracting [==================================================>]  123.6MB/123.6MB
                    09a34c31c952: Download complete
                    52acd38c73b9: Download complete
                    8f94e8eda951: Download complete
                    e4ab3fb5c557: Download complete
                    failed to register layer: Error processing tar file(exit status 1): write /home/cloudron/.meteor/package-metadata/v2.0.1/packages.data.db: no space left on device
                    root@my ~ # df -h /
                    Filesystem      Size  Used Avail Use% Mounted on
                    /dev/sda1        19G   17G  1.3G  93% /
                    

                    Looks like the available space is not sufficient. But as I said earlier, not even ~2.8G seem to be enough. Do you have an estimate how much it requires approx.?

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                    • nebulonN Offline
                      nebulonN Offline
                      nebulon
                      Staff
                      wrote on last edited by
                      #13

                      I think wekan is really some outlier here, we may have to improve the package for it to consume less space, but I am just preparing a new wekan release and saw that there were at least two layers one 1Gb and another close to 3Gb for that image!

                      C 1 Reply Last reply
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                      • nebulonN nebulon

                        I think wekan is really some outlier here, we may have to improve the package for it to consume less space, but I am just preparing a new wekan release and saw that there were at least two layers one 1Gb and another close to 3Gb for that image!

                        C Offline
                        C Offline
                        ctrl
                        wrote on last edited by ctrl
                        #14

                        @nebulon
                        Ok I see. Thank you very much for the clarification! ^^
                        I'm going to move the image location to an external volume for the time being.

                        It looks like the last docker pull command of the previous test ate some space. Could you guys please tell me how I would clean up the remaining cruft? 😬

                        EDIT:
                        Reporting back that it was installed successfully after changing the image location to an external volume offering enough disk space.

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