Installation failed on 20.04 Server

[A Former User]

Trying to install Cloudron on a fresh Ubuntu 20.04 server before migrating my existing Cloudron over.

Unfortunately, Cloudron failed to install.

Installing software-properties-common
=> Updating apt and installing script dependencies
=> Checking version
=> Downloading version 6.0.1 ...
=> Installing base dependencies and downloading docker images (this takes some time) ...
=> Installing version 6.0.1 (this takes some time) ...
Failed to install cloudron. See /var/log/cloudron-setup.log for details

The cloudron-setup.log shows the following:

==> Ensuring directories
==> Configuring journald
setfacl: /var/log/journal/*/system.journal: No such file or directory

[robi]

@thpuffin which VPS provider are you installing this on?

Is it an official Ubuntu image? If not, try that.

to get passed this error, just create the file/directory it's missing, and try again.

[A Former User]

@robi I'm installing this on Nexus Bytes' vDedi (Singapore location) and using their official Ubuntu 20.04 image.

I created the file using touch /var/log/journal/*/system.journal and ran ./cloudron-setup again and it's all good.

Thanks for the quick fix, and Merry Christmas.

[nebulon]

Would be good to better understand that issue so we can fix it without manual intervention. Is there an option for you to create a new small instance at that VPS provider and see if the issue is reproducible?

[A Former User]

@nebulon Probably not anytime soon. Nexus Bytes' minimum billing period is monthly, and I usually wait to see if they offer discounts before getting one.