Domain not allowed, authentication failed.
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wrote on Jan 19, 2021, 5:21 AM last edited by
I was under the impression I could login with my Cloudron user/pw but it says domain not allowed. Tried a fake email that uses the my.domain.com cloudron URL and same issue. Enabled admin mode, and only gmail, yahoo, outlook and qq are on the Domains list--I added an alias for the domain that my main cloudron admin account uses, and authentication fails--what gives? Should my user/pw be something else?
Cloudron docs say I can use user@example1.com but I don't know how to find the 'user' name and 'example1.com' isn't allowed.
I feel like I am clearly missing something, so I appreciate a point in the right direction
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I was under the impression I could login with my Cloudron user/pw but it says domain not allowed. Tried a fake email that uses the my.domain.com cloudron URL and same issue. Enabled admin mode, and only gmail, yahoo, outlook and qq are on the Domains list--I added an alias for the domain that my main cloudron admin account uses, and authentication fails--what gives? Should my user/pw be something else?
Cloudron docs say I can use user@example1.com but I don't know how to find the 'user' name and 'example1.com' isn't allowed.
I feel like I am clearly missing something, so I appreciate a point in the right direction
@jordanurbs the username is the emailaddress (not an alias) you've set up in the email settings for your domain and the password is the one from the account you've linked to that address.
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@jordanurbs the username is the emailaddress (not an alias) you've set up in the email settings for your domain and the password is the one from the account you've linked to that address.
wrote on Jan 21, 2021, 3:00 AM last edited by jordanurbs Jan 21, 2021, 3:10 AMWhat is the default email address to use? I've used a handful, none of them work.. not to mention, if it isn't the cloudron password what password would it be? Cloudron never asked me to configure anything.
EDIT: Figured it out, I never realized it was required to set-up a new mailbox via cloudron first. It might be helpful for others if in the Rainloop Cloudron docs it mentioned that this is a prerequisite: https://docs.cloudron.io/email/
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wrote on Jan 21, 2021, 3:04 AM last edited by
also, when clicking forgot password link:
Cannot GET /api/v1/session/password/resetRequest.html
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also, when clicking forgot password link:
Cannot GET /api/v1/session/password/resetRequest.html
@jordanurbs Oh, good catch. I will make a fix.