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@girish The error in the log seems to be not so usefull.
Jan 23 10:55:32 172.18.0.1 - - [23/Jan/2021:09:55:32 +0000] "GET /admin/runners HTTP/1.1" 500 2926 "https://git.aaa.bb/admin" "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_6) AppleWebKit/605.1.15
Jan 23 10:55:35 172.18.0.1 - - [23/Jan/2021:09:55:35 +0000] "POST /api/v4/jobs/request HTTP/1.1" 500 39 "-" "gitlab-runner 13.7.0 (13-7-stable; go1.13.8; linux/amd64)"In recovery mode in the webterminal I am unable to type or see anything this is what seems strange. Yes it is /admin/runners sorry.
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@girish found this in production.log
Started GET "/admin/runners" for x.x.x.x at 2021-01-26 10:41:57 +0000 Processing by Admin::RunnersController#index as HTML Completed 500 Internal Server Error in 88ms (ActiveRecord: 1.9ms | Elasticsearch: 0.0ms | Allocations: 48002) ActionView::Template::Error (): 36: 37: .col-sm-6 38: .bs-callout 39: = render partial: 'ci/runner/how_to_setup_runner', 40: locals: { registration_token: Gitlab::CurrentSettings.runners_registration_token, 41: type: 'shared', 42: reset_token_url: reset_registration_token_admin_application_settings_path } lib/gitlab/crypto_helper.rb:27:in `aes256_gcm_decrypt' app/models/concerns/token_authenticatable_strategies/encrypted.rb:45:in `get_token' app/models/concerns/token_authenticatable_strategies/base.rb:38:in `ensure_token!' app/models/concerns/token_authenticatable.rb:48:in `block in add_authentication_token_field' app/models/application_setting_implementation.rb:334:in `runners_registration_token' lib/gitlab/current_settings.rb:20:in `method_missing' app/views/admin/runners/index.html.haml:39 app/controllers/application_controller.rb:133:in `render' app/controllers/application_controller.rb:494:in `set_current_admin' lib/gitlab/session.rb:11:in `with_session' app/controllers/application_controller.rb:485:in `set_session_storage' lib/gitlab/i18n.rb:73:in `with_locale' lib/gitlab/i18n.rb:79:in `with_user_locale' app/controllers/application_controller.rb:479:in `set_locale' lib/gitlab/error_tracking.rb:52:in `with_context' app/controllers/application_controller.rb:544:in `sentry_context' app/controllers/application_controller.rb:472:in `block in set_current_context' lib/gitlab/application_context.rb:54:in `block in use' lib/gitlab/application_context.rb:54:in `use' lib/gitlab/application_context.rb:21:in `with_context' app/controllers/application_controller.rb:464:in `set_current_context' lib/gitlab/request_profiler/middleware.rb:17:in `call' lib/gitlab/jira/middleware.rb:19:in `call' lib/gitlab/middleware/go.rb:20:in `call' lib/gitlab/etag_caching/middleware.rb:21:in `call' lib/gitlab/middleware/multipart.rb:234:in `call' lib/gitlab/middleware/read_only/controller.rb:50:in `call' lib/gitlab/middleware/read_only.rb:18:in `call' lib/gitlab/middleware/same_site_cookies.rb:27:in `call' lib/gitlab/middleware/handle_malformed_strings.rb:21:in `call' lib/gitlab/middleware/basic_health_check.rb:25:in `call' lib/gitlab/middleware/handle_ip_spoof_attack_error.rb:25:in `call' lib/gitlab/middleware/request_context.rb:23:in `call' config/initializers/fix_local_cache_middleware.rb:9:in `call' lib/gitlab/metrics/requests_rack_middleware.rb:76:in `call' lib/gitlab/middleware/release_env.rb:12:in `call' -
@rav I found the exact same error in https://stackoverflow.com/questions/54216933/internal-server-error-500-while-accessing-gitlab-admin-runners .
As per the instruction in the stackoverflow post, can you try this in Cloudron's Web terminal?:
# su - git $ cd gitlab $ bundle exec rails c -e production # (takes about 10 sec to bring up rails terminal) irb(main):001:0> ApplicationSetting.current.reset_runners_registration_token! -
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@girish looks the same to me yes. did a restart of the app but it did not help.
Started GET "/admin/runners" for a.b.c.d at 2021-01-30 10:47:26 +0000 Processing by Admin::RunnersController#index as HTML Completed 500 Internal Server Error in 124ms (ActiveRecord: 29.1ms | Elasticsearch: 0.0ms | Allocations: 96262) ActionView::Template::Error (): 16: .table-section.section-10 17: .table-mobile-header{ role: 'rowheader' }= _('Runner token') 18: .table-mobile-content 19: = link_to runner.short_sha, admin_runner_path(runner) 20: 21: .table-section.section-20 22: .table-mobile-header{ role: 'rowheader' }= _('Description') lib/gitlab/crypto_helper.rb:27:in `aes256_gcm_decrypt' app/models/concerns/token_authenticatable_strategies/encrypted.rb:45:in `get_token' app/models/concerns/token_authenticatable.rb:35:in `block in add_authentication_token_field' app/models/ci/runner.rb:265:in `short_sha' app/views/admin/runners/_runner.html.haml:19 app/views/admin/runners/index.html.haml:134 app/views/admin/runners/index.html.haml:133 app/controllers/application_controller.rb:125:in `render' app/controllers/application_controller.rb:482:in `set_current_admin' lib/gitlab/session.rb:11:in `with_session' app/controllers/application_controller.rb:473:in `set_session_storage' lib/gitlab/i18n.rb:73:in `with_locale' lib/gitlab/i18n.rb:79:in `with_user_locale' app/controllers/application_controller.rb:467:in `set_locale' lib/gitlab/error_tracking.rb:52:in `with_context' app/controllers/application_controller.rb:532:in `sentry_context' app/controllers/application_controller.rb:460:in `block in set_current_context' lib/gitlab/application_context.rb:56:in `block in use' lib/gitlab/application_context.rb:56:in `use' lib/gitlab/application_context.rb:22:in `with_context' app/controllers/application_controller.rb:451:in `set_current_context' lib/gitlab/request_profiler/middleware.rb:17:in `call' lib/gitlab/jira/middleware.rb:19:in `call' lib/gitlab/middleware/go.rb:20:in `call' lib/gitlab/etag_caching/middleware.rb:21:in `call' lib/gitlab/middleware/multipart.rb:172:in `call' lib/gitlab/middleware/read_only/controller.rb:50:in `call' lib/gitlab/middleware/read_only.rb:18:in `call' lib/gitlab/middleware/same_site_cookies.rb:27:in `call' lib/gitlab/middleware/handle_malformed_strings.rb:21:in `call' lib/gitlab/middleware/basic_health_check.rb:25:in `call' lib/gitlab/middleware/handle_ip_spoof_attack_error.rb:25:in `call' lib/gitlab/middleware/request_context.rb:23:in `call' config/initializers/fix_local_cache_middleware.rb:9:in `call' lib/gitlab/metrics/requests_rack_middleware.rb:76:in `call' lib/gitlab/middleware/release_env.rb:12:in `call' -
@rav I can't make out what the issue is. Do you think you can reach out to us at support@cloudron.io and give us SSH access so I can debug gitlab a bit to see what the issue is? Alternately, you have to ask on the GitLab forums on what to do for this.
