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    SOLVED Uhoh - Disk space is full and cloudron dashboard/other apps not working

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    • Z
      ZeZaung last edited by girish

      Hello

      I received an email that cloudron was not able to perform a backup. I did not pay too much heed until a few hours later, upon realizing I was unable to see the dashboard or make use of any of the apps I have downloaded.

      We are personally quite puzzled how we've managed to fill 150GB with a few applications and are trying to figure it out. It's possible something was misconfigured, but not sure where the problem went wrong.

      Where is the best way to start in diagnosing this fix? How should it best be approached so as not to interfere with cloudron while also balancing the need to SSH into the server and conduct some administrative tasks to get to the bottom of this? We can still SSH into server and static sites seem to be ok.

      girish 1 Reply Last reply Reply Quote 0
      • girish
        girish Staff @ZeZaung last edited by

        @zezaung the usual problem here is that you are backing up to the same disk. is this the case? it could also be that you change the backup format/location and forgot to delete the old backups (cloudron currently does not delete old backups if you change the format or location).

        I think you have to SSH to get things back up. Can you look into where all the space is getting used? I would start with the backup directory (default is /var/backups)

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        • girish
          girish Staff last edited by

          Another popular disk issue is nextcloud. nextcloud does not delete files that you delete by default. So, you might have to clean out the nextcloud trash. See https://docs.cloudron.io/apps/nextcloud/#managing-deleted-files

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          • Z
            ZeZaung @girish last edited by

            @girish We're running a VPS and do not recall having specified backups and.. well look at that.. after checking disk usage I've found a whopping 83GB backup directory that we're dealing with here.

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            • girish
              girish Staff @ZeZaung last edited by

              @zezaung the default backup location is /var/backups. You should ideally change this to some other place (ideally some external service or external disk). But for the moment, you can simply delete directories (save the latest 3 or so) which have a timestamp in it.

              After that, https://docs.cloudron.io/troubleshooting/#recovery-after-disk-full (specifically, make sure unbound is running and Service view shows all green)

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              • Z
                ZeZaung @girish last edited by

                @girish Fantastic, I'll get right on this tomorrow! Cheers and thank you for the help, I will recontact in the event I struggle more. Very appreciated

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