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  2. WordPress (Managed)
  3. WebP Conversion plugin for WP errors

WebP Conversion plugin for WP errors

Scheduled Pinned Locked Moved WordPress (Managed)
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    • ianhyzyI Offline
      ianhyzyI Offline
      ianhyzy
      wrote on last edited by ianhyzy
      #1

      Hi there, I'm trying to install some automatic WebP conversion plugins and they're having issues. I tried with the free Webp converter for media plugin and get an error where it can't change .htaccess rules:
      5d9aa3de-66bd-45e3-a569-6b79cab48b7e-image.png

      Another plugin, Imagify, has the following error:

      The backup folder /app/data/wp-content/uploads/backup/ cannot be created or is not writable by the server, original images cannot be saved!
      

      Is this something I can create manually, or is this not a good idea given that I'm on the "managed" wordpress app and not the dev one?

      girishG 1 Reply Last reply
      0
      • ianhyzyI ianhyzy

        Hi there, I'm trying to install some automatic WebP conversion plugins and they're having issues. I tried with the free Webp converter for media plugin and get an error where it can't change .htaccess rules:
        5d9aa3de-66bd-45e3-a569-6b79cab48b7e-image.png

        Another plugin, Imagify, has the following error:

        The backup folder /app/data/wp-content/uploads/backup/ cannot be created or is not writable by the server, original images cannot be saved!
        

        Is this something I can create manually, or is this not a good idea given that I'm on the "managed" wordpress app and not the dev one?

        girishG Do not disturb
        girishG Do not disturb
        girish
        Staff
        wrote on last edited by girish
        #2

        @ianhyzy yes, you can create that directory using the file manager if that's what the plugin requires. This is safe to do since it's inside /app/data .

        ianhyzyI 3 Replies Last reply
        1
        • girishG girish

          @ianhyzy yes, you can create that directory using the file manager if that's what the plugin requires. This is safe to do since it's inside /app/data .

          ianhyzyI Offline
          ianhyzyI Offline
          ianhyzy
          wrote on last edited by
          #3
          This post is deleted!
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          • girishG girish

            @ianhyzy yes, you can create that directory using the file manager if that's what the plugin requires. This is safe to do since it's inside /app/data .

            ianhyzyI Offline
            ianhyzyI Offline
            ianhyzy
            wrote on last edited by
            #4
            This post is deleted!
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            • girishG girish

              @ianhyzy yes, you can create that directory using the file manager if that's what the plugin requires. This is safe to do since it's inside /app/data .

              ianhyzyI Offline
              ianhyzyI Offline
              ianhyzy
              wrote on last edited by
              #5

              @girish I made the folder but the plugin is still saying it doesn't have permission - is there anything special I need to do to give the wordpress user permission?

              girishG 1 Reply Last reply
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              • ianhyzyI ianhyzy

                @girish I made the folder but the plugin is still saying it doesn't have permission - is there anything special I need to do to give the wordpress user permission?

                girishG Do not disturb
                girishG Do not disturb
                girish
                Staff
                wrote on last edited by
                #6

                @ianhyzy how do I reproduce this? I can regenerate images just fine with that plugin.

                6f273cde-fdb5-4c1d-8bb6-ffa511675e60-image.png

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                • girishG Do not disturb
                  girishG Do not disturb
                  girish
                  Staff
                  wrote on last edited by
                  #7

                  I can also see webp files generated. But I just realized that you commented about htaccess issue with this plugin. Do you see that error on a fresh install?

                  cfca2ca9-4585-455a-a589-a9111b40c0af-image.png

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                  • girishG Do not disturb
                    girishG Do not disturb
                    girish
                    Staff
                    wrote on last edited by girish
                    #8

                    The imagify also seems to work. That plugin uploads to some service it seems (not 100% sure but looks like it).

                    f9bfd55d-b932-4ea1-a1c1-6d2d33734ea8-image.png

                    It also replaced inserted images at webp links using htaccess. I did not have to create any directory by hand, it created it automatically for me.

                    Can you try restarting the app and try again? I wonder if the permissions of the data directory somehow got messed up.

                    ianhyzyI 1 Reply Last reply
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                    • girishG girish

                      The imagify also seems to work. That plugin uploads to some service it seems (not 100% sure but looks like it).

                      f9bfd55d-b932-4ea1-a1c1-6d2d33734ea8-image.png

                      It also replaced inserted images at webp links using htaccess. I did not have to create any directory by hand, it created it automatically for me.

                      Can you try restarting the app and try again? I wonder if the permissions of the data directory somehow got messed up.

                      ianhyzyI Offline
                      ianhyzyI Offline
                      ianhyzy
                      wrote on last edited by
                      #9

                      @girish I got it working (I think?) but I didn't change anything, I just rebooted again. I also used WebP express which is free and has more features than the paid options. thanks for checking though!

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