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  1. Cloudron Forum
  2. Support
  3. ZipArchive Enabling (Container or Server Level)

ZipArchive Enabling (Container or Server Level)

Scheduled Pinned Locked Moved Solved Support
php
11 Posts 2 Posters 1.7k Views 2 Watching
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    • J Offline
      J Offline
      johnbolt
      wrote on last edited by girish
      #1

      Hello,
      Do I need to enable ZipArchive at the server level or at the cloudron container level? Example my client wants to use a plugin called Woo Product Excel Importer / Exporter and the support said this needed to be enabled.

      Thanks,
      John Bolt

      girishG 1 Reply Last reply
      1
      • J johnbolt

        Hello,
        Do I need to enable ZipArchive at the server level or at the cloudron container level? Example my client wants to use a plugin called Woo Product Excel Importer / Exporter and the support said this needed to be enabled.

        Thanks,
        John Bolt

        girishG Offline
        girishG Offline
        girish
        Staff
        wrote on last edited by
        #2

        @johnbolt By ZipArchive do you mean the PHP extension at https://www.php.net/manual/en/class.ziparchive.php ? Also, which app are you looking to enable this on?

        1 Reply Last reply
        0
        • girishG Offline
          girishG Offline
          girish
          Staff
          wrote on last edited by
          #3

          Sorry just saw your support ticket as well. Looks like this is the managed wordpress app (if not, please correct me). Let me look into how that extension is installed.

          J 1 Reply Last reply
          0
          • girishG girish

            Sorry just saw your support ticket as well. Looks like this is the managed wordpress app (if not, please correct me). Let me look into how that extension is installed.

            J Offline
            J Offline
            johnbolt
            wrote on last edited by
            #4

            @girish Thank you for looking into this. Yes, it is a managed wordpress install. Do I need to do anything? Sorry, just got notified via email.

            girishG 2 Replies Last reply
            0
            • J johnbolt

              @girish Thank you for looking into this. Yes, it is a managed wordpress install. Do I need to do anything? Sorry, just got notified via email.

              girishG Offline
              girishG Offline
              girish
              Staff
              wrote on last edited by
              #5

              @johnbolt ZipArchive is already installed and enabled. I can confirm it's working in the WP app.

              root@3d190475-ffc2-4ba9-848c-656983dd5014:/app/code# cat > /tmp/test.php
              <?php
              var_dump(class_exists('ZipArchive'));
              root@3d190475-ffc2-4ba9-848c-656983dd5014:/app/code# php /tmp/test.php 
              bool(true)
              

              It's also enabled in apache (tested in browser):

              0cbe979e-75a5-4b9e-ad3e-ada53f56b383-image.png

              Maybe the issue is something else?

              1 Reply Last reply
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              • J johnbolt

                @girish Thank you for looking into this. Yes, it is a managed wordpress install. Do I need to do anything? Sorry, just got notified via email.

                girishG Offline
                girishG Offline
                girish
                Staff
                wrote on last edited by
                #6

                @johnbolt hmmm, reading your original question again, is there any issue at all or were you just checking 🙂 ? If you were just checking, it's all good.

                J 1 Reply Last reply
                0
                • girishG girish

                  @johnbolt hmmm, reading your original question again, is there any issue at all or were you just checking 🙂 ? If you were just checking, it's all good.

                  J Offline
                  J Offline
                  johnbolt
                  wrote on last edited by johnbolt
                  #7

                  @girish Thank you for all your help and checking. The Client was saying the plugin was erring out and this was the issue. I will have to wait until the client gives me a response on it. I know this is unassociated, but when I just did a backup reset; I am getting a waiting on DNS propogation issue. Would you be able to help? I tried deleting the domain that is acting weird, but I cannot "save" the deletion. (Not a priority domain)

                  girishG 1 Reply Last reply
                  0
                  • J johnbolt

                    @girish Thank you for all your help and checking. The Client was saying the plugin was erring out and this was the issue. I will have to wait until the client gives me a response on it. I know this is unassociated, but when I just did a backup reset; I am getting a waiting on DNS propogation issue. Would you be able to help? I tried deleting the domain that is acting weird, but I cannot "save" the deletion. (Not a priority domain)

                    girishG Offline
                    girishG Offline
                    girish
                    Staff
                    wrote on last edited by girish
                    #8

                    @johnbolt I checked now since SSH is enabled. It's because you have a domain (lake***.net) which is configured as DigitalOcean but it's not on DigitalOcean anymore. I have changed it to no-op now (in domains view). I have fixed it up now, but you have to add that domain back in redirects.

                    J 1 Reply Last reply
                    0
                    • girishG girish

                      @johnbolt I checked now since SSH is enabled. It's because you have a domain (lake***.net) which is configured as DigitalOcean but it's not on DigitalOcean anymore. I have changed it to no-op now (in domains view). I have fixed it up now, but you have to add that domain back in redirects.

                      J Offline
                      J Offline
                      johnbolt
                      wrote on last edited by johnbolt
                      #9

                      @girish Sorry for this but now it just seems like it is not responding at all. This started to occur after the .net deletion which is what I expected to be done. I am going to try a restore from a little before.

                      girishG 1 Reply Last reply
                      0
                      • J johnbolt

                        @girish Sorry for this but now it just seems like it is not responding at all. This started to occur after the .net deletion which is what I expected to be done. I am going to try a restore from a little before.

                        girishG Offline
                        girishG Offline
                        girish
                        Staff
                        wrote on last edited by
                        #10

                        @johnbolt Ah ok, you can also delete the domain from Domains view entirely at some point. Let me know if the restore worked.

                        J 1 Reply Last reply
                        0
                        • girishG girish

                          @johnbolt Ah ok, you can also delete the domain from Domains view entirely at some point. Let me know if the restore worked.

                          J Offline
                          J Offline
                          johnbolt
                          wrote on last edited by
                          #11

                          @girish That did it! You are awesome! Thank you for all your help from a -1 rep person :). Thank you and the cloudron team for all you do in helping us newbies. (had to wait 3 minutes) 🙂

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