Cloudron makes it easy to run web apps like WordPress, Nextcloud, GitLab on your server. Find out more or install now.


Skip to content
  • Categories
  • Recent
  • Tags
  • Popular
  • Bookmarks
  • Search
Skins
  • Light
  • Cerulean
  • Cosmo
  • Flatly
  • Journal
  • Litera
  • Lumen
  • Lux
  • Materia
  • Minty
  • Morph
  • Pulse
  • Sandstone
  • Simplex
  • Sketchy
  • Spacelab
  • United
  • Yeti
  • Zephyr
  • Dark
  • Cyborg
  • Darkly
  • Quartz
  • Slate
  • Solar
  • Superhero
  • Vapor

  • Default (No Skin)
  • No Skin
Collapse
Brand Logo

Cloudron Forum

Apps | Demo | Docs | Install
  1. Cloudron Forum
  2. Support
  3. Cloudron stuck

Cloudron stuck

Scheduled Pinned Locked Moved Solved Support
29 Posts 4 Posters 5.6k Views 4 Watching
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • MattPlayGamezM Offline
    MattPlayGamezM Offline
    MattPlayGamez
    wrote on last edited by girish
    #1

    Hi,
    I have looked at different posts and I can't find the right solution (commenting out line 786 doesn't work) I let it start around 13 o'clock, and I return at 17 o'clock it DOESN'T change at all still saying: Installing - Waiting for Cloudron to initialize

    PS: I'm installing OpenVPN. I have a working domain name

    girishG 1 Reply Last reply
    0
    • MattPlayGamezM MattPlayGamez

      Hi,
      I have looked at different posts and I can't find the right solution (commenting out line 786 doesn't work) I let it start around 13 o'clock, and I return at 17 o'clock it DOESN'T change at all still saying: Installing - Waiting for Cloudron to initialize

      PS: I'm installing OpenVPN. I have a working domain name

      girishG Offline
      girishG Offline
      girish
      Staff
      wrote on last edited by
      #2

      @mattplaygamez Can you check the logs at /home/yellowtent/platformdata/logs/box.log ? Is OpenVPN the first app you are installing?

      Also, what is line 786 (maybe you are referring to a solution in another post) ?

      MattPlayGamezM 1 Reply Last reply
      0
      • girishG girish

        @mattplaygamez Can you check the logs at /home/yellowtent/platformdata/logs/box.log ? Is OpenVPN the first app you are installing?

        Also, what is line 786 (maybe you are referring to a solution in another post) ?

        MattPlayGamezM Offline
        MattPlayGamezM Offline
        MattPlayGamez
        wrote on last edited by
        #3

        @girish hi back.

        OpenVPN is my first app that I want to install. And line 786 is a referring to another solution that didn't work for me.

        MattPlayGamezM 1 Reply Last reply
        0
        • MattPlayGamezM MattPlayGamez

          @girish hi back.

          OpenVPN is my first app that I want to install. And line 786 is a referring to another solution that didn't work for me.

          MattPlayGamezM Offline
          MattPlayGamezM Offline
          MattPlayGamez
          wrote on last edited by
          #4

          @girish
          Yesterday I shut down the VM. Today I start the pc
          And it says: Installing (Queued) — Queued. The hole time. Knipsel.PNG

          I removed my domain, so people don't DDoS it (FROM THE IMAGE).

          girishG 1 Reply Last reply
          0
          • MattPlayGamezM MattPlayGamez

            @girish
            Yesterday I shut down the VM. Today I start the pc
            And it says: Installing (Queued) — Queued. The hole time. Knipsel.PNG

            I removed my domain, so people don't DDoS it (FROM THE IMAGE).

            girishG Offline
            girishG Offline
            girish
            Staff
            wrote on last edited by
            #5

            @mattplaygamez This means that the task is queued but it's not starting the task queue for some reason. I am not sure why the task hasn't started. What you can do is click the 'x' on the right of that progress bar above and in the repair view retry the task.

            MattPlayGamezM 1 Reply Last reply
            0
            • girishG girish

              @mattplaygamez This means that the task is queued but it's not starting the task queue for some reason. I am not sure why the task hasn't started. What you can do is click the 'x' on the right of that progress bar above and in the repair view retry the task.

              MattPlayGamezM Offline
              MattPlayGamezM Offline
              MattPlayGamez
              wrote on last edited by
              #6

              @girish it doesn't want to stop, I have waited an hour
              https://www.filedropper.com/showdownload.php/screen-capture_1 . Here is a video of it not working

              MattPlayGamezM 1 Reply Last reply
              0
              • MattPlayGamezM MattPlayGamez

                @girish it doesn't want to stop, I have waited an hour
                https://www.filedropper.com/showdownload.php/screen-capture_1 . Here is a video of it not working

                MattPlayGamezM Offline
                MattPlayGamezM Offline
                MattPlayGamez
                wrote on last edited by
                #7

                @mattplaygamez if you don't believe i can show you the status Knipsel.PNG

                1 Reply Last reply
                0
                • ? Offline
                  ? Offline
                  A Former User
                  wrote on last edited by
                  #8

                  I'm in the same boat fresh install of cloudflare went to install my first app and waiting on cloudron to initilize. Going to the repair options their all greyed out tried to uninstall to re install it and it won't do it because its not yet installed which i guess is the same reason that repair options are greyed out

                  MattPlayGamezM girishG 2 Replies Last reply
                  0
                  • MattPlayGamezM Offline
                    MattPlayGamezM Offline
                    MattPlayGamez
                    wrote on last edited by
                    #9

                    @girish
                    I don't know what to do now, I have a backup that I made before the installation of OpenVPN. Should I revert or not

                    girishG 1 Reply Last reply
                    0
                    • ? A Former User

                      I'm in the same boat fresh install of cloudflare went to install my first app and waiting on cloudron to initilize. Going to the repair options their all greyed out tried to uninstall to re install it and it won't do it because its not yet installed which i guess is the same reason that repair options are greyed out

                      MattPlayGamezM Offline
                      MattPlayGamezM Offline
                      MattPlayGamez
                      wrote on last edited by
                      #10

                      @ensarda do you use proxmox PVE or VMWARE ESXI

                      ? 1 Reply Last reply
                      0
                      • MattPlayGamezM MattPlayGamez

                        @ensarda do you use proxmox PVE or VMWARE ESXI

                        ? Offline
                        ? Offline
                        A Former User
                        wrote on last edited by
                        #11

                        @mattplaygamez i am using proxmox (no way in hell am i paying £600 when proxmox is free and gives you way more) and had a clean copy of ubuntu server 20.02.2 with full updates on which cloudflare was installed on. In my case i'm wanting Guacamole

                        1 Reply Last reply
                        0
                        • MattPlayGamezM MattPlayGamez

                          @girish
                          I don't know what to do now, I have a backup that I made before the installation of OpenVPN. Should I revert or not

                          girishG Offline
                          girishG Offline
                          girish
                          Staff
                          wrote on last edited by
                          #12

                          @mattplaygamez Did you check /home/yellowtent/platformdata/logs/box.log already ?

                          Can you please do this:

                          • Open up a SSH connection to server. Then do tail -f /home/yellowtent/platformdata/logs/box.log
                          • Then, open another SSH connection. systemctl restart box

                          Can you paste the resulting logs? You can use https://paste.cloudron.io ? That would help debug what is going on. I suspect one or more addons are not starting properly (for some reason).

                          1 Reply Last reply
                          0
                          • ? A Former User

                            I'm in the same boat fresh install of cloudflare went to install my first app and waiting on cloudron to initilize. Going to the repair options their all greyed out tried to uninstall to re install it and it won't do it because its not yet installed which i guess is the same reason that repair options are greyed out

                            girishG Offline
                            girishG Offline
                            girish
                            Staff
                            wrote on last edited by
                            #13

                            @ensarda Can you please try the same as my previous comment? In your case, is it stuck on "Installing (Queued)" as well?

                            ? 1 Reply Last reply
                            0
                            • girishG girish

                              @ensarda Can you please try the same as my previous comment? In your case, is it stuck on "Installing (Queued)" as well?

                              ? Offline
                              ? Offline
                              A Former User
                              wrote on last edited by
                              #14

                              @girish Hey

                              Yea mine are stuck also
                              If i got you correct was run the supplied commands copy paste the output and put in your paste area.
                              If so my 2 are
                              https://paste.cloudron.io/asehumefug.sql
                              https://paste.cloudron.io/afugusatul.css

                              girishG 1 Reply Last reply
                              0
                              • ? A Former User

                                @girish Hey

                                Yea mine are stuck also
                                If i got you correct was run the supplied commands copy paste the output and put in your paste area.
                                If so my 2 are
                                https://paste.cloudron.io/asehumefug.sql
                                https://paste.cloudron.io/afugusatul.css

                                girishG Offline
                                girishG Offline
                                girish
                                Staff
                                wrote on last edited by girish
                                #15

                                @ensarda The issue is docker: Error response from daemon: network cloudron not found . Not sure how that is possible. Did you uninstall docker or remove /var/lib/docker by any chance? The docker network is created as part of the setup script.

                                Can you also give the output of docker images and docker version ?

                                ? 1 Reply Last reply
                                0
                                • girishG girish

                                  @ensarda The issue is docker: Error response from daemon: network cloudron not found . Not sure how that is possible. Did you uninstall docker or remove /var/lib/docker by any chance? The docker network is created as part of the setup script.

                                  Can you also give the output of docker images and docker version ?

                                  ? Offline
                                  ? Offline
                                  A Former User
                                  wrote on last edited by
                                  #16

                                  @girish Morning

                                  Right i've 0 clue why. As i posted above this was a completly fresh install of ubuntu server all i did prior to running your install script was a update/upgrade for the system and enable root account for the install.

                                  Below is the docker info you wanted
                                  https://paste.cloudron.io/emurazuxuj.rb

                                  girishG 1 Reply Last reply
                                  0
                                  • ? A Former User

                                    @girish Morning

                                    Right i've 0 clue why. As i posted above this was a completly fresh install of ubuntu server all i did prior to running your install script was a update/upgrade for the system and enable root account for the install.

                                    Below is the docker info you wanted
                                    https://paste.cloudron.io/emurazuxuj.rb

                                    girishG Offline
                                    girishG Offline
                                    girish
                                    Staff
                                    wrote on last edited by
                                    #17

                                    @ensarda Yeah, the docker version itself is wrong. Cloudron uses docker 20.10.3 (the server version) but on your install it is using docker 19.03.13. In addition, all the images are missing as well. I think it might be easiest to start over the installation. Before you install Cloudron, can you make sure that docker is not installed ? Cloudron brings it's own docker version and maybe this causes some conflict. Usually, it will just error out, but in your case it didn't.

                                    If the error re-occurs, I can take a look if you can write to us at support@cloudron.io

                                    ? 1 Reply Last reply
                                    0
                                    • girishG girish

                                      @ensarda Yeah, the docker version itself is wrong. Cloudron uses docker 20.10.3 (the server version) but on your install it is using docker 19.03.13. In addition, all the images are missing as well. I think it might be easiest to start over the installation. Before you install Cloudron, can you make sure that docker is not installed ? Cloudron brings it's own docker version and maybe this causes some conflict. Usually, it will just error out, but in your case it didn't.

                                      If the error re-occurs, I can take a look if you can write to us at support@cloudron.io

                                      ? Offline
                                      ? Offline
                                      A Former User
                                      wrote on last edited by
                                      #18

                                      @girish Ty for that i do think i got docker to install at setup. As you said you think the isntall would have either errored and asked me to remove docker or done it its self, and odd a fully updated server with docker possibly installed would have such a old version running on it. I will try a re-install and ty for your time. Hopefully this may help @MattPlayGamez also

                                      girishG 1 Reply Last reply
                                      0
                                      • ? A Former User

                                        @girish Ty for that i do think i got docker to install at setup. As you said you think the isntall would have either errored and asked me to remove docker or done it its self, and odd a fully updated server with docker possibly installed would have such a old version running on it. I will try a re-install and ty for your time. Hopefully this may help @MattPlayGamez also

                                        girishG Offline
                                        girishG Offline
                                        girish
                                        Staff
                                        wrote on last edited by
                                        #19

                                        @ensarda yes, please. Let me know if it re-errors. Would like to get this sorted out.

                                        MattPlayGamezM ? 3 Replies Last reply
                                        0
                                        • girishG girish

                                          @ensarda yes, please. Let me know if it re-errors. Would like to get this sorted out.

                                          MattPlayGamezM Offline
                                          MattPlayGamezM Offline
                                          MattPlayGamez
                                          wrote on last edited by
                                          #20

                                          @girish
                                          Here is the complete log file: https://paste.cloudron.io/nozeguyopi.sql

                                          PS: i use ubuntu-20.04.2-live-server-amd64.iso

                                          girishG 1 Reply Last reply
                                          0
                                          Reply
                                          • Reply as topic
                                          Log in to reply
                                          • Oldest to Newest
                                          • Newest to Oldest
                                          • Most Votes


                                          • Login

                                          • Don't have an account? Register

                                          • Login or register to search.
                                          • First post
                                            Last post
                                          0
                                          • Categories
                                          • Recent
                                          • Tags
                                          • Popular
                                          • Bookmarks
                                          • Search