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  3. Cannot import app backup from other cloudron

Cannot import app backup from other cloudron

Scheduled Pinned Locked Moved Solved Support
backupssshfsimport
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  • G guyds

    @nebulon I see, but how is this any different from the "restore to this backup" action? I mean, if you backup a Cloudron and its apps to an sshfs storage provider it is possible - I hope - to restore an individual app to a previous state. In this case the files also have to be retrieved from an ssh backend.

    Regarding the app import process you suggest: is it sufficient to only copy over the most recent folders or should I copy the full backup (which can become quite large)?

    Is there any ETA on when sshfs will be supported?

    Maybe it's also a good idea to add a notification about this "incompatibility" in the backup configuration screen when selecting sshfs or another storage provider that's currently not supported?
    E.g. "Note: this storage provider is currently not supported for app import".

    nebulonN Offline
    nebulonN Offline
    nebulon
    Staff
    wrote on last edited by
    #4

    @guyds I will try to add this to the next version.

    You have to copy the latest backup this should contain the full set. The backup config json file you can download via the dashboard will contain some information to find it on disk by the backup ID.

    G 1 Reply Last reply
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    • nebulonN nebulon

      @guyds I will try to add this to the next version.

      You have to copy the latest backup this should contain the full set. The backup config json file you can download via the dashboard will contain some information to find it on disk by the backup ID.

      G Offline
      G Offline
      guyds
      wrote on last edited by
      #5

      @nebulon said in Cannot import app backup from other cloudron:

      @guyds I will try to add this to the next version.

      That would be great, thanks!

      You have to copy the latest backup this should contain the full set. The backup config json file you can download via the dashboard will contain some information to find it on disk by the backup ID.

      Ok, thanks for the clarification. I'll try it that way.

      G 1 Reply Last reply
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      • G guyds

        @nebulon said in Cannot import app backup from other cloudron:

        @guyds I will try to add this to the next version.

        That would be great, thanks!

        You have to copy the latest backup this should contain the full set. The backup config json file you can download via the dashboard will contain some information to find it on disk by the backup ID.

        Ok, thanks for the clarification. I'll try it that way.

        G Offline
        G Offline
        guyds
        wrote on last edited by guyds
        #6

        Much to my disappointment I just noticed that this issue still exists.
        In other words, I still cannot import a backup from an sshfs location because it's still giving the error

        Error : External Error - Error loading fsmetadata.json:ENOENT: no such file or directory
        

        The only way to get the app imported on a new cloudron is by manually copying over the backup to the local filesystem.

        (Edit: typo)

        girishG 1 Reply Last reply
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        • G guyds

          Much to my disappointment I just noticed that this issue still exists.
          In other words, I still cannot import a backup from an sshfs location because it's still giving the error

          Error : External Error - Error loading fsmetadata.json:ENOENT: no such file or directory
          

          The only way to get the app imported on a new cloudron is by manually copying over the backup to the local filesystem.

          (Edit: typo)

          girishG Offline
          girishG Offline
          girish
          Staff
          wrote on last edited by
          #7

          @guyds yes, unfortunately, the fix did not make it to 7.4.

          G 1 Reply Last reply
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          • girishG Offline
            girishG Offline
            girish
            Staff
            wrote on last edited by
            #8

            I think https://forum.cloudron.io/topic/8672/move-local-backup-to-another-server was the same issue.

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            • girishG girish

              @guyds yes, unfortunately, the fix did not make it to 7.4.

              G Offline
              G Offline
              guyds
              wrote on last edited by
              #9

              @girish said in Cannot import app backup from other cloudron:

              @guyds yes, unfortunately, the fix did not make it to 7.4.

              Any timeframe for when the fix will be available?

              @girish said in Cannot import app backup from other cloudron:

              I think https://forum.cloudron.io/topic/8672/move-local-backup-to-another-server was the same issue.

              Hmmm, I'm don't see any issues mentioned in that post, it just seems to be a request for best practices regarding backups

              girishG 1 Reply Last reply
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              • G guyds

                @girish said in Cannot import app backup from other cloudron:

                @guyds yes, unfortunately, the fix did not make it to 7.4.

                Any timeframe for when the fix will be available?

                @girish said in Cannot import app backup from other cloudron:

                I think https://forum.cloudron.io/topic/8672/move-local-backup-to-another-server was the same issue.

                Hmmm, I'm don't see any issues mentioned in that post, it just seems to be a request for best practices regarding backups

                girishG Offline
                girishG Offline
                girish
                Staff
                wrote on last edited by
                #10

                @guyds Whoops, you are right. I meant https://forum.cloudron.io/topic/8707/backup-restore-is-not-working and specifically https://forum.cloudron.io/topic/8707/backup-restore-is-not-working/5. There is a bug in the import functionality that it doesn't mount SSHFS/CIFS/NFS correctly before import.

                G 1 Reply Last reply
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                • girishG girish

                  @guyds Whoops, you are right. I meant https://forum.cloudron.io/topic/8707/backup-restore-is-not-working and specifically https://forum.cloudron.io/topic/8707/backup-restore-is-not-working/5. There is a bug in the import functionality that it doesn't mount SSHFS/CIFS/NFS correctly before import.

                  G Offline
                  G Offline
                  guyds
                  wrote on last edited by
                  #11

                  @girish that sounds as being the same issue indeed.
                  So if I understand correctly you already know what the issue is and how to fix it and now it's just a matter of finding some time to actually implement it 😉

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                  • girishG girish referenced this topic on
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                  • girishG Offline
                    girishG Offline
                    girish
                    Staff
                    wrote on last edited by
                    #12

                    Fixed in 7.5.1

                    G 1 Reply Last reply
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                    • girishG girish has marked this topic as solved on
                    • girishG girish

                      Fixed in 7.5.1

                      G Offline
                      G Offline
                      guyds
                      wrote on last edited by
                      #13

                      @girish Thanks!

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