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Searching error

Scheduled Pinned Locked Moved FreeScout
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  • V Offline
    V Offline
    vosika
    wrote on last edited by
    #1

    Hello for two days, have sproblem with searching in Freescout. The searching function does not work.
    In log a I see this message:

    SQLSTATE[HY000]: General error: 2006 MySQL server has gone away (SQL: select * from jobswherequeue = 7c90a18cea0f6da500945eac8ff58a2c and ((reserved_atis null andavailable_at <= 1635258665) or (reserved_at<= 1635258575)) order byidasc limit 1 for update) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 2006 MySQL server has gone away (SQL: select * fromjobswherequeue = 7c90a18cea0f6da500945eac8ff58a2c and ((reserved_atis null andavailable_at <= 1635258665) or (reserved_at<= 1635258575)) order byid asc limit 1 for update) at /app/code/vendor/laravel/framework/src/Illuminate/Database/Connection.php:664, Doctrine\\DBAL\\Driver\\PDO\\Exception(code: HY000): SQLSTATE[HY000]: General error: 2006 MySQL server has gone away at /app/code/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/PDO/Exception.php:18, PDOException(code: HY000): SQLSTATE[HY000]: General error: 2006 MySQL server has gone away at /app/code/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/PDOStatement.php:115)

    Where is problem ?

    humptydumptyH girishG 2 Replies Last reply
    0
  • humptydumptyH Offline
    humptydumptyH Offline
    humptydumpty
    replied to vosika on last edited by
    #2

    @vosika Search works on my install. Perhaps it's module related. What modules do you have running?

    1 Reply Last reply
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  • girishG Offline
    girishG Offline
    girish Staff
    replied to vosika on last edited by
    #3

    @vosika I think it's because mysql is OOMing. Can you go to Services -> MySQL and give it more memory?

    1 Reply Last reply
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