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  1. Cloudron Forum
  2. WordPress (Developer)
  3. Wordpress www.mydomain.com redirects to mydomain.com

Wordpress www.mydomain.com redirects to mydomain.com

Scheduled Pinned Locked Moved Solved WordPress (Developer)
17 Posts 5 Posters 1.8k Views 5 Watching
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    • humptydumptyH Offline
      humptydumptyH Offline
      humptydumpty
      wrote on last edited by humptydumpty
      #3

      In Cloudron, go to the app settings --> location. Type WWW in that field. Then, create a new redirect and keep it empty so that the bare domain gets redirected to www.

      H 1 Reply Last reply
      2
      • humptydumptyH humptydumpty

        In Cloudron, go to the app settings --> location. Type WWW in that field. Then, create a new redirect and keep it empty so that the bare domain gets redirected to www.

        H Offline
        H Offline
        hav81
        wrote on last edited by
        #4

        @humptydumpty , I have www configured in the Location. Before I had in the aliases configured the root, I've deleted this and add it as suggested in the redirect. Same problem, when i go on the web for the www.mydomain.com, or mydomain.com, both takes me to mydomain.com. if you have other ideas let me know. Thanks

        1 Reply Last reply
        0
        • M msbt

          @hav81 this could be either, your WordPress setup which redirects to non-www and Cloudron is trying to redirect back or the other way around. You should check your .htaccess file and the wp-options table of your WP installation.

          H Offline
          H Offline
          hav81
          wrote on last edited by
          #5

          @msbt Thanks for the suggestion, I'm a novice with htaccess, how can I see if this is the problem? Thanks

          humptydumptyH 1 Reply Last reply
          0
          • M msbt

            @hav81 this could be either, your WordPress setup which redirects to non-www and Cloudron is trying to redirect back or the other way around. You should check your .htaccess file and the wp-options table of your WP installation.

            H Offline
            H Offline
            hav81
            wrote on last edited by
            #6

            @msbt thanks for your feedback, I'm new with web hosting, what do i need to check in the htacess and where to access it? Also in the wp-option, how can I acess it? I have only installed Cloudron and Wordpress on the server. Thanks

            1 Reply Last reply
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            • H hav81

              @msbt Thanks for the suggestion, I'm a novice with htaccess, how can I see if this is the problem? Thanks

              humptydumptyH Offline
              humptydumptyH Offline
              humptydumpty
              wrote on last edited by
              #7

              @hav81 you can access the htaccess file using the file manager when you go into the app's settings in your cloudron. Go into the PUBLIC folder and htaccess is right there.

              Screenshot 2021-11-29 101243.png

              H 1 Reply Last reply
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              • H hav81

                Hello everyone, I'm new to the forum. I'installed wordpress in cloudron and set it up for www.mydomain.com. when web surfing for www.mydomain.com, i get automatic redirected to mydomain.com. this causes google to report redirect error. Could you point me on how to cancel this redirect. Thanks in advance.

                girishG Offline
                girishG Offline
                girish
                Staff
                wrote on last edited by
                #8

                @hav81 Did you import an existing WordPress from elsewhere or is this a fresh installation? If it's imported, then was your previous site was located at mydomain.com ?

                H 1 Reply Last reply
                1
                • humptydumptyH humptydumpty

                  @hav81 you can access the htaccess file using the file manager when you go into the app's settings in your cloudron. Go into the PUBLIC folder and htaccess is right there.

                  Screenshot 2021-11-29 101243.png

                  H Offline
                  H Offline
                  hav81
                  wrote on last edited by
                  #9

                  @humptydumpty, thanks, i learned a new thing, so here is my htaccess file
                  Do you see something that cases the redirect from www.mydomain.com to mydomain.com?

                  BEGIN WordPress

                  Directivele (liniile) între „BEGIN WordPress” și „END WordPress” sunt

                  generate dinamic și ar trebui modificate numai prin filtrele WordPress.

                  Toate modificările la directivele cuprinse între acești marcatori vor fi suprascrise.

                  <IfModule mod_rewrite.c>
                  RewriteEngine On
                  RewriteRule .* - [E=HTTP_AUTHORIZATION:%{HTTP:Authorization}]
                  RewriteBase /
                  RewriteRule ^index.php$ - [L]
                  RewriteCond %{REQUEST_FILENAME} !-f
                  RewriteCond %{REQUEST_FILENAME} !-d
                  RewriteRule . /index.php [L]
                  </IfModule>

                  END WordPress

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                  • girishG girish

                    @hav81 Did you import an existing WordPress from elsewhere or is this a fresh installation? If it's imported, then was your previous site was located at mydomain.com ?

                    H Offline
                    H Offline
                    hav81
                    wrote on last edited by
                    #10

                    @girish thanks for the question
                    I've purchased a server on linode.
                    On that server I've installef cloudron.
                    Then in my cloudron i've installed a fresh wordpress developer module.
                    Let me know if I can provide more info to support to figure out why there is a redirect.

                    girishG 1 Reply Last reply
                    0
                    • H hav81

                      @girish thanks for the question
                      I've purchased a server on linode.
                      On that server I've installef cloudron.
                      Then in my cloudron i've installed a fresh wordpress developer module.
                      Let me know if I can provide more info to support to figure out why there is a redirect.

                      girishG Offline
                      girishG Offline
                      girish
                      Staff
                      wrote on last edited by
                      #11

                      @hav81 the htaccess file looks like the standard one. Can you send the real domain name to support@cloudron.io and I can try to see if we see the same behavior from the outside ?

                      H 1 Reply Last reply
                      0
                      • H hav81

                        Hello everyone, I'm new to the forum. I'installed wordpress in cloudron and set it up for www.mydomain.com. when web surfing for www.mydomain.com, i get automatic redirected to mydomain.com. this causes google to report redirect error. Could you point me on how to cancel this redirect. Thanks in advance.

                        xaddisonX Offline
                        xaddisonX Offline
                        xaddison
                        wrote on last edited by
                        #12

                        @hav81 I had this problem too and I lost my config but I was having luck with using the multi-site enabled with sub-domain however I did not use the root of the sub-domain.

                        It was:

                        wp.mydomain.com => set as the app in Cloudron primary URL
                        used for setup, plugins, users but no real site was here

                        then add a subdomain on top of:
                        devsite1.wp.mydomain.com => set as a redirect in Cloudron App
                        devsite2.wp.mydomain.com => set as a redirect in Cloudron App

                        In WP MultiSite I set the URLs to the virutal folders:

                        /wp
                        /wp/devsite1
                        /wp/devsite2

                        For Prod I then had planned on cloning and doing another entry with both:

                        www.someotherdomain.com www.whatsNot.app (E.G)
                        and whatsNot.app as additional redirects and set to a cloned new /wp/whatsnotapp/

                        Maybe something like this can be included in the App as an option in setup. I only had to change the two things already mentioned

                        Multisite = true in wp-config and then .htaccess.

                        It was easier to map the virutal folders to /media so you could see what was going on as well.

                        1 Reply Last reply
                        0
                        • girishG girish

                          @hav81 the htaccess file looks like the standard one. Can you send the real domain name to support@cloudron.io and I can try to see if we see the same behavior from the outside ?

                          H Offline
                          H Offline
                          hav81
                          wrote on last edited by
                          #13

                          @girish hello, i've just sent now a email as requested with the info. Thanks

                          girishG 1 Reply Last reply
                          0
                          • H hav81

                            @girish hello, i've just sent now a email as requested with the info. Thanks

                            girishG Offline
                            girishG Offline
                            girish
                            Staff
                            wrote on last edited by
                            #14

                            @hav81 thanks for sending across the info. I think in your case what is happening is the reverse of what you said.

                            • If I visit www.domain.com, it is still on www.domain.com .
                            • If I visit domain.com, it redirects to www.domain.com .

                            I suspect the source of your confusion is Google Chrome URL bar. Google chrome drops the www when it displays the location 😕 Please see https://www.bleepingcomputer.com/news/google/google-chrome-hides-www-and-https-in-the-address-bar-again/ . If you click on the URL, you will see that it is www.domain.com.

                            Here is your site, after I visited www.domain.com:

                            5ffa26f7-04df-4030-8344-a3a6139fd178-image.png

                            I then click the URL bar, I see the www and https:

                            3f892678-0f4a-409b-9415-05dd1fb1bbdd-image.png

                            The behavior is better in Firefox.

                            H 1 Reply Last reply
                            2
                            • girishG girish

                              @hav81 thanks for sending across the info. I think in your case what is happening is the reverse of what you said.

                              • If I visit www.domain.com, it is still on www.domain.com .
                              • If I visit domain.com, it redirects to www.domain.com .

                              I suspect the source of your confusion is Google Chrome URL bar. Google chrome drops the www when it displays the location 😕 Please see https://www.bleepingcomputer.com/news/google/google-chrome-hides-www-and-https-in-the-address-bar-again/ . If you click on the URL, you will see that it is www.domain.com.

                              Here is your site, after I visited www.domain.com:

                              5ffa26f7-04df-4030-8344-a3a6139fd178-image.png

                              I then click the URL bar, I see the www and https:

                              3f892678-0f4a-409b-9415-05dd1fb1bbdd-image.png

                              The behavior is better in Firefox.

                              H Offline
                              H Offline
                              hav81
                              wrote on last edited by
                              #15

                              @girish , thanks a lot you are 100% right, I was tricked by Chrome.
                              Many thanks

                              girishG 1 Reply Last reply
                              1
                              • H hav81

                                @girish , thanks a lot you are 100% right, I was tricked by Chrome.
                                Many thanks

                                girishG Offline
                                girishG Offline
                                girish
                                Staff
                                wrote on last edited by
                                #16

                                @hav81 there was a bug in the code as well where removing a "redirect" was causing a crash. I have fixed this now - https://git.cloudron.io/cloudron/box/-/commit/cefbe7064f4c7b31fb93bbf7ed85bf916aa5cf39

                                H 1 Reply Last reply
                                2
                                • girishG girish

                                  @hav81 there was a bug in the code as well where removing a "redirect" was causing a crash. I have fixed this now - https://git.cloudron.io/cloudron/box/-/commit/cefbe7064f4c7b31fb93bbf7ed85bf916aa5cf39

                                  H Offline
                                  H Offline
                                  hav81
                                  wrote on last edited by
                                  #17

                                  @girish sorry for the long delay in answer, many many thanks

                                  1 Reply Last reply
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